6/10 Okay
Jeffrey
Travelled with family
17 Mar 2025
Property has only been open for 4 months and is struggling to find their grove. Two different rooms we checked into with no towels at all, no washcloths, hand towels etc, safe was locked and it look forever (over hour) after 3 calls to front desk just to get body towels only. Buffets were basic and often out of glasses for drinks and hard to find silverware was well….service is not 5 star. Highlight - Chris bartender at swim up pool and others there were great, Neesha the server at the pool by beach was amazing! Property was nice, dining options ok, I don’t feel like the 9 restaurants is true…2 are food trucks, one place only open for lunch, 4 dinner restaurants plus a mediocre buffet. Platinum guests have one more option, but it’s another buffet.
Jeffrey
Stayed 8 nights in Mar 2025