OYO Rooms - accommodation in Grand Terrace

I’m a local, planned a close enough trip to visit my pets at home. So I’m familiar with San Bernardino and like anywhere else in the city you will see homeless folk near the gas stations - not necessarily unsafe just something to expect. I stayed 3 nights, initially purchased two but extended. Here’s why!? I very much enjoyed how sweet and welcoming the staff is. The cleanliness was great, housekeeping came by every day. They make sure towels are stocked which was great after a few pools trips and showers. You can tell they higher genuine employees because every interaction was a good experience. Special shout out to Anna and Annika. I loved them. They took the time to connect and that’s wonderful in customer service. Also gave me plenty of gluten free cookies since they ran out previous days prior. The workout room is amazing, plenty of machines, they play movies and have everything cleaned and sanitized. I was there multiple times and it smelled great and had no issues with any equipment. Pool is deep and roomy, they have a towel cubby so don’t worry about bringing the room ones. Jacuzzi is super bubbly. Overall I loved it, my daughter loved it, affordable and comfortable. I’ll be back!

Hotel staff are friendly,polite and very helpful. Location is very good.

Wonderful pool! Friendly staff. Prompt housekeeping. Pet friendly.