La Maison 20 Degrés Sud - Relais & Chùteaux

Photo gallery for La Maison 20 Degrés Sud - Relais & Chùteaux

Garden
Minibar, in-room safe, iron/ironing board, free WiFi
Restaurant
Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Bicycling

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$872
includes taxes & fees
1 July - 2 July

Explore the area

View map
Coastal Road, Pointe Malartic, Grand-Baie
  • Place, Neos Wellness
    â€Ș18 min walk‬
  • Place, Mont Choisy Beach
    â€Ș2 min drive‬
  • Place, Canonnier Beach
    â€Ș3 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    â€Ș56 min drive‬

Room options

Suite (Austral)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, Beachfront

  • Bay view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room (charm)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite

  • Bay view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Grand-Baie

A luxury stay in Grand-Baie awaits you at La Maison 20 Degrés Sud - Relais & Chùteaux. Within a 20-minute stroll, you'll find Surya Oudaya Sangam and Neos Wellness. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Secret Spa can include hot stone massages, sports massages, aromatherapy and Ayurvedic treatments along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Turkish bath/hammam. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Grand-Baie hotel, attractions include Grand Bay Beach and Trou aux Biches Beach.

What's nearby

  • Surya Oudaya Sangam - 17 min walk - 1.4 km
  • Neos Wellness - 18 min walk - 1.6 km
  • Mont Choisy Beach - 2 min drive - 1.9 km
  • Canonnier Beach - 3 min drive - 2.2 km
  • Grand Bay Beach - 4 min drive - 3.7 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 70 min drive

Restaurants

  • â€ȘBeach Rouge - ‬5 min drive
  • â€ȘEden Beach Lounge-Bar - ‬17 min walk
  • â€ȘChez Ram - ‬2 min drive
  • â€ȘBisou XOXO - ‬5 min drive
  • â€ȘN’joy - ‬5 min drive

About this property

La Maison 20 Degrés Sud - Relais & Chùteaux

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At La Maison 20 Degrés Sud - Relais & Chùteaux, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Colonial hotel also offers a hot tub, a steam room and a fitness centre. Limited free parking is available on a first-come, first-served basis.

This 5-star Grand-Baie hotel is smoke free.

  • 1 building
  • 1 floor
  • 36 guestrooms or units
  • 2 dining venues
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
La Maison 20 Degrés Sud - Relais & Chùteaux offers 36 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. 40-inch plasma televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Secret Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 30 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Books
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Sauna
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • Built in 2005
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 100
  • Christmas Eve (24 December) Gala Dinner per child: EUR 100 (from 12 to 17 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 150
  • New Year's Eve (31 December) Gala Dinner per child: EUR 150 (from 12 to 17 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
  • COVID-19 testing fee (antigen/rapid screening): EUR 6 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Property requires that all guests aged 18 and over receive on-site antigen/rapid COVID-19 testing (EUR 6 per person, per stay).

We should mention

  • Children 12 years old and younger aren't allowed at this property.

Property is also known as

20 Degrés Sud
20 Degrés Sud Grand Bay
20 Degrés Sud Hotel
20 Degrés Sud Hotel Grand Bay
20 Degrés Sud Hotel
20 Degrés Sud Grand-Baie
20 Degrés Sud Hotel Grand-Baie

Frequently asked questions

What is the cancellation policy at La Maison 20 Degrés Sud - Relais & Chùteaux?

La Maison 20 Degrés Sud - Relais & Chùteaux offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Maison 20 Degrés Sud - Relais & Chùteaux?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at La Maison 20 Degrés Sud - Relais & Chùteaux on 1 July 2026 start from AU$872, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Maison 20 Degrés Sud - Relais & Chùteaux?

Yep, La Maison 20 Degrés Sud - Relais & Chùteaux has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to La Maison 20 Degrés Sud - Relais & Chùteaux?

The closest beach to La Maison 20 Degrés Sud - Relais & Chùteaux is Grand Bay Beach (1.6 km).

Is there a spa on site at La Maison 20 Degrés Sud - Relais & Chùteaux?

Yep, Secret Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does La Maison 20 Degrés Sud - Relais & Chùteaux have a pool?

La Maison 20 Degrés Sud - Relais & Chùteaux has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at La Maison 20 Degrés Sud - Relais & Chùteaux?

La Maison 20 Degrés Sud - Relais & Chùteaux features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with deep soaking tubs and espresso makers.

What makes La Maison 20 Degrés Sud - Relais & Chùteaux a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at La Maison 20 Degrés Sud - Relais & Chùteaux.

Are there hot tubs in the rooms at La Maison 20 Degrés Sud - Relais & Chùteaux?

No, but there are deep-soaking baths in the guestrooms.

Does La Maison 20 Degrés Sud - Relais & Chùteaux serve breakfast?

You bet, complimentary buffet brekkie is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at La Maison 20 Degrés Sud - Relais & Chùteaux?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at La Maison 20 Degrés Sud - Relais & Chùteaux?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at La Maison 20 Degrés Sud - Relais & Chùteaux?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at La Maison 20 Degrés Sud - Relais & Chùteaux?

No, pets are not allowed.

La Maison 20 Degrés Sud - Relais & Chùteaux Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 95 reviews
Rating 8 - Good. 27 out of 95 reviews
Rating 6 - Okay. 5 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

My wife and I had a great stay. The rooms are great and the food was amazing.
Stayed 5 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

The hotel has great potential ...

I have mixed feelings about our stay at 20 Degrés Sud. Firstly, I must say that it is a beautiful hotel with some lovely views over the bay. It is, however, overpriced in my opinion, compared with other places we stayed at in Mauritius. Generally speaking, the service is good, apart from a couple of waiters who managed to spoil our dining experience. We had to wait quite some time to get served, the food is delicious though so worth waiting for, but then the bill was not right and we just couldn't be bothered asking to have it corrected and waiting another half an hour. Our room was rather small but nice. The outside rooftop bathroom was a lovely surprise but the creaky bed and the drafty door could do with some maintenance. One example of great service was when they turned on the hammam just for us, as I asked if we could use it. All in all, our stay was pleasant but I'm not in a hurry to return.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities
Hotellet ligger vakkert til med egen sandstrand. Personalet var utrolig hyggelig og hjelpsomme uten Ä VÊre for pÄtrengende. Restauranten holder hÞy internasjonal standard.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charme désuet pour cet hotel en bord de plage

Personnel trĂšs agrĂ©able, beaucoup d'effort pour apporter le meilleur service mais quelques dĂ©tails Ă  amĂ©liorer. Le petit-dĂ©jeuner pourrait ĂȘtre plus variĂ©. Le restaurant est trĂšs bon particulierement le soir. La literie est parfaite. Petite plage et navette en bateau pour Grand Baie aprĂ©ciable. Bonnes prestations au spa.
Stayed 4 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Well I will not recommend this property to anyone my bedding was not changed for three days until I queried it the room facilities is not up to scratch well over priced I would say it’s a two star boutique well too expensive I don’t want to carry on but I will never recommend it to anyone the spar is bad I had manicure and pedicure done they charged me 100pounds for a man and they did a very bad job of it i complained about it they agreed with me and refunded back my money
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Boutique hĂŽtel trĂšs cosy et charmant, lieu calme, bonne situation dans la baie de Grand Baie, Ă  proximitĂ© en voiture des centres commerciaux de la rĂ©gion. Chambre de type colonial impeccable et bien Ă©quipĂ©e, mĂȘme la catĂ©gorie la plus basique, toutefois pas bien insonorisĂ©e pour certaines. Restaurant d’excellente qualitĂ© pour le dĂźner avec une cuisine goĂ»teuse et raffinĂ©e. Le spa est trĂšs reposant et bien agencĂ© et les soins y sont de qualitĂ©, juste un peu chĂšre par rapport Ă  la moyenne habituelle des prix pratiquĂ©e Ă  Maurice. Le petit dĂ©jeuner est trĂšs complet avec un bĂ©mol concernant les omelettes et Ɠufs au plat ou brouillĂ©s qui sont servis sur commande 30 minutes aprĂšs...et ceci alors mĂȘme que nous ne sommes pas nombreux au petit dĂ©jeuner, et c’est rĂ©pĂ©titif tous les jours.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

EK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel toujours au petit soin pour vous, surtout les dames de la réception. chambre standard parfaite, propre. restauration au TOP !! Suppléments a prévoir pour se faire plaisir (eau, vin et certains plats non compris en demi pension) Piscine calme, mais pas assez de transat, premier arrivée... Petite plage privée, mais rien a voir avec la plage de MON CHOISI. Plage bien équipée et sports nautiques a disposition. Pause gouter à 16h ... j'adore !! Spa tres ZEN et Hamam à disposition. Excursion disponible pour l'ile Gabriel à faire obligatoirement !! Tres bonne adresse à retenir
Stayed 8 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the early check-in after my long flight from Canada (via Amsterdam).
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel trÚs serviable et trÚs gentil Pas assez de soleil autour de la piscine ni sur la plage Restaurant excellent, ils ont obtenu la 5 Úme étoile le 1 er novembre
Stayed 10 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koselig boutique hotell

Veldig flott hotell! God mat, og hyggelig service! Fine og renslige rom. Frokosten var helt ok, middagene veldig bra. Gratis tilgjengelighet pÄ sykler var perfekt. Skulle gjerne hatt oftere bÄtshuttle inn til sentrum. Selve hotellet lÄ i et omrÄde som var ganske vindfullt da vi var der, dette satte nok en demper pÄ at vi ikke brukte hotellet og uteomrÄdet like mye. Vi reiste heller til andre strender der vinden og solen var varmere. Ellers absolutt Ä anbefale som et koselig boutique hotell med ikke for mange mennesker!
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceuil parfait Hotel magique et a taille humaine, restaurant hors pair
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Cenina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
atmosfera rilassata, staff gentile, camera molto pulita, cucina buona. zona molto ventosa, Ăš spesso difficile godere della spiaggia, ma la piscina Ăš riscaldata.
Stayed 7 nights in Sep 2018
Verified

8/10 Good

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but expensive and small rooms!

Mauritius as a whole is an expensive island and the hotel rates reflected this! Take lots of spending money!
Stayed 7 nights in Aug 2018
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A boutique hotel with very pleasant staff

Lovely location in the bay. A small hotel, but has all the amenities you need for adults only stay. Most pleasant staff. Beautiful food. Rich library, gorgeous atmosphere. Feel like you are at home.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotellerie, good food, great hospitali

Beautiful boutique hotel on a small sandy beach. Nice rooms. Great atmosphere, great food including lots of good and fresh fish. Only downside, in August it's windy.
Stayed 7 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Wonderful, with a few problems.

Amazing place, and beautiful area of the island. The staff was wonderful and helped me organize a lot of activities. I loved being there. The cleanliness of the room was sub-par. The shower overflowed because the drain was plugged and water went all over the bedroom and living room. The maid didn’t replace the toiletries or all towels daily. It was not so nice in that regard. Also, with the car rental, the GPS didn’t work and I had to use my phone data to get around. The hotel said I didn’t have to pay for the GPS, but then when I dropped off the car, there was a big argument with the car rental company and they made me pay. I contacted the hotel regarding this, and have not heard back. Disappointed in them, especially with their amazing service while I was there.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless. Came for a rest and recovery break, ten days of taking it easy, and access to great water activities and spa services. Food included in the booking is excellent. Did not get bored with the choices, which also include daily special dishes. Great service from guest relations, without feeling any pressure. Many thanks again to the great team. Highly recommended. It is one of the few places where I felt that the actual experience was beyond my expectations from the website.
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

Dishonest and sorely mistreated!!!!

I rarely rate things negatively, but I had a terrible experience here and wish to warn others. However, before getting to the bad, it would only be fair to give an honest opinion of the good as well. The rooms are nice and the service staff were very friendly. The food was also excellent. Unfortunately, it only takes one bad thing to make a stay memorable for the wrong reason, particularly for a property that is marketed as upscale. So on to the incident... I was booked on a half board basis, which in every place I've ever stayed means that breakfast and dinner are included in the price. At no point was I ever told that there would be supplements charged for certain dishes. I received my bill the night before I checked out and noticed extra charges on my bill. I raised this with the front desk and when I told them I was not informed about additional charges either during my check in or by the wait staff they said they would take care of it. I thought that was the end of it, but later I was requested to speak with the manager. They said they couldn't do anything about the extra charges and then proceeded to make me feel like I was stupid for not knowing something that no one explained to me and was not explicit on their menu. I've never felt so belittled by hotel management and would never recommend this place to anybody. There are many beautiful places to visit in Mauritius so I suggest you find somewhere else to go!
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

A beautiful and cozy hotel with a lot of charm. The staff were amazing and the food incredible!
Stayed 3 nights in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, reposant. Personnel accueillant, respectueux. Je recommande cette hÎtel.
Verified

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent dining in Grand Baie

Very warm welcome upon arrival in this cozy,, charming hotel. It was more compact than expected perhaps due to it's location in busy Grand Baie. Did not use the beach facilities so have no comment, nor the small swimming pool situated in the middle of the hotel. The restaurant was delicious, and one of the nicest meals we experienced, the breakfast buffet was equally enticing. The room was clean and practical, though smaller than expected. We were very surprised that this hotel is (and the only one on the island) labelled a Relais and Chateaux. We stayed in several hotels that were easily on a par.. and they certainly not the most expensive.
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour parfait

Nous avons passé un réveillon du Nouvel An juste parfait. Le personnel de l'accueil et du restaurant est au petit soin. L'architecture, l'entretien et la propreté des lieux sont agréables. Une trÚs belle adresse pour un séjour en amoureux, un séjour hors du temps.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic rooms poorly designed and look right into main pool area - upgraded and had a great time
Stayed 6 nights in Mar 2018
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely isolated hotel, with nice friendly staff, private beach and good food
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HĂŽtel de style dans un cadre superbe

Excellent sĂ©jour dans un hĂŽtel de rĂȘve Cadre superbe et dĂ©coration recherchĂ©e Accueil remarquable
Stayed 6 nights in Feb 2018