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Universal Hotel

3.0 star property
Hotel with a rooftop terrace, 8-minute walk to Granada Cathedral

Photo gallery for Universal Hotel

Double or Twin Room
Reception
Breakfast served
Exterior
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View map
Recogidas 16, Granada, Granada, 18002
  • Place, Calle Gran Via de Colon
    ‪5 min walk‬
  • Place, Granada Cathedral
    ‪6 min walk‬
  • Place, Alhambra
    ‪11 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪19 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
Hairdryer
  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room

Room

Room

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bidet
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bidet
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bidet
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Granada

Universal Hotel puts you in the heart of Granada, within a 20-minute stroll of popular places like Alhambra and Granada Cathedral. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, a terrace and a porter/bellboy. Continental breakfast is available on weekdays between 7:30 AM and 11:30 AM and on weekends between 8:00 AM and 11:30 AM. There's also self parking, along with the convenience of airport drop-off service. .With a stay at this 3-property class Granada City Center hotel, you'll be 32.6 km (20.2 mi) from Sierra Nevada Ski Resort.

What's nearby

  • Calle Navas - 3 min walk - 0.3 km
  • Calle Gran Via de Colon - 5 min walk - 0.5 km
  • Plaza Bib-Rambla - 5 min walk - 0.5 km
  • Granada Cathedral - 6 min walk - 0.6 km
  • Alhambra - 11 min walk - 1.0 km

Getting around

  • Granada Station - 12 min drive
  • Granada (GRX-Federico Garcia Lorca) - 19 min drive

Restaurants

  • ‪D’paula Restaurante - ‬2 min walk
  • ‪Aliatar - ‬2 min walk
  • ‪La Sitarilla - ‬3 min walk
  • ‪La Tienda de los Unicornios - ‬2 min walk
  • ‪100 Montaditos - ‬4 min walk

About this property

Universal Hotel

Hotel with a rooftop terrace, 8-minute walk to Granada Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Universal Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Granada hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 6 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Universal Hotel offers 56 air-conditioned accommodations with a safe and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a bath and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Parking on site (EUR 19 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (70 centimetre wide door)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7.50 for adults and from EUR 7.50 for children
  • Airport shuttle fee: EUR 50.00 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 19 per day
  • Late check-in fee for check-in between 2:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Universal Granada
Universal Hotel Granada
Universal Hotel Hotel
Universal Hotel Granada
Universal Hotel Hotel Granada

Frequently asked questions

What is the cancellation policy at Universal Hotel?

Universal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Universal Hotel?

Yep, Universal Hotel has a self car park for EUR 19 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Universal Hotel serve breakfast?

Sure does, continental breakfast is available weekdays from 7:30 AM to 11:30 AM and on weekends between 8:00 AM and 11:30 AM.

Is there a free airport shuttle available at Universal Hotel?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Universal Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Universal Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Universal Hotel?

No, pets are not allowed.

Reviews

Universal Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 179 out of 391 reviews
Rating 8 - Good. 146 out of 391 reviews
Rating 6 - Okay. 45 out of 391 reviews
Rating 4 - Poor. 18 out of 391 reviews
Rating 2 - Terrible. 3 out of 391 reviews

Reviews

10/10 Excellent

Raishiel

Stayed 2 nights in Aug 2025

4/10 Poor

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Isabel

Stayed 13 nights in May 2025

4/10 Poor

Juan Diego

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
We found underwear under the bed and the reception did not say much.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Ozlem

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. It was a good chose to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location of the hotel was very convenient. Walking distance to stores, restaurants and the center of Granada. The reception staffs were very welcoming and gave us great suggestions of what to see in the city and a flamenco show. The only observation was that the walls were a bit thin because we could hear loud muffle talks and the tv on from the rooms next door. At least the noises didn’t go on very late at night when we tried to sleep.
Stayed 2 nights in Jun 2025

6/10 Okay

Ghayth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff, they were amazing and helpful, the location is great. But , the Ac in the room not working as it suppose to be, the room were hot , we trying to avoid going to the rooms because of the temperature.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Conveniently located, quite and safe.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect!!
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to the cathedral and main sightseeings, quiet place to sleep, restaurant on 6th floor, friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien atendido x Borja! Excelente en todo su servicio, amabilidad y calidez! Volvere
Stayed 3 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located. Everything is just around the corner (other than the Alhambra). You must reserve the parking ahead of your check in otherwise you are risking not to have parking space available.
Stayed 2 nights in Apr 2025

10/10 Excellent

Walter K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent clean place to stay close to everything and walking distance to all. Staff were great. Room comfortable and nice to have a fridge. A nice little sandwich place up on the 6th floor. Would definitely recommend.
Stayed 3 nights in Mar 2025

6/10 Okay

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Cristy

Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel desk.
Stayed 1 night in Dec 2024

6/10 Okay

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay,great service!
Stayed 5 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Such a great location right in the middle of the city. A little hard to get in to otherwise right smack in the middle of the city was what we were looking for. Front desk was great service and very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Ying, Burke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, especially front desk employee give us lots of help and support with professional skill. Universal is the best! Thank you so much for all your service.
Stayed 2 nights in Oct 2024

8/10 Good

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sande

Liked: Staff & service
The h op
Stayed 4 nights in Sep 2024

8/10 Good

Idris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Universal for 6 nights (1st - 7th September) and would highly recommend it for it's location, security and quiet atmosphere. The check-in process was swift upon my arrival and I was greeted by very friendly reception staff. The hotel is located within the city centre and is very close to all the shops, supermarkets cafes and restaurants. I chose the single room option which was nice and clean on arrival. It came equipped with a large bed (sleeps 2), bedside draws, clothes rail, desk and chair, mini fridge and television. The single room also has an ensuite bathroom which contains a bath and shower, bidet, sink, mirror. The hotel does not provide a lot of toiletries other than hand wash and towels so you'll have to purchase items like shampoo and toothpaste yourself. The hotel is several stories high and provides lift access to all floors. At the very top is a rooftop bar and cafe which provides breakfast between 7am and 11am.
Stayed 6 nights in Sep 2024