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Sure Hotel by Best Western Center

3.5 star property
Waterfront hotel in Gothenburg with free breakfast

Photo gallery for Sure Hotel by Best Western Center

Family Room, 2 Single Beds, Non Smoking (with Sofabed)
Property amenity
Reception
Front of property
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Room service
The current price is AU$118
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
Stora Badhusgatan 28, Gothenburg, 411 21
  • Place, Kungsgatan
    ‪1 min walk‬
  • Place, The Iron Square
    ‪6 min walk‬
  • Place, Nordstan Shopping Center
    ‪10 min walk‬
  • Airport, Gothenburg (GOT-Landvetter)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(44 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(17 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Economy Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(16 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Gothenburg

Sure Hotel by Best Western Center puts you in the heart of Gothenburg, within steps of Kungsgatan and Queen Christina's Hunting Lodge. Highlights at this hotel include free buffet breakfast. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3.5-property class Gothenburg City Center hotel include Nya Ullevi Stadium and Scandinavium.

What's nearby

  • Kungsgatan - 1 min walk - 0.2 km
  • The Iron Square - 6 min walk - 0.5 km
  • The Avenue - 10 min walk - 0.9 km
  • Nordstan Shopping Center - 10 min walk - 0.9 km
  • Gothenburg Opera - 11 min walk - 1.0 km

Getting around

  • Stenpiren Tram Stop - 4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
  • Gothenburg (GOT-Landvetter) - 29 min drive

Restaurants

  • ‪Roof Top Bar Draken - ‬4 min walk
  • ‪Biljardpalatset - ‬5 min walk
  • ‪Boulebar Rosenlund - ‬5 min walk
  • ‪Mr Cake - ‬4 min walk
  • ‪BrewDog Göteborg - ‬3 min walk

About this property

Sure Hotel by Best Western Center

Waterfront hotel in Gothenburg with free breakfast
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Sure Hotel by Best Western Center. Parking is available for a fee.

This 3.5-star Gothenburg hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Sure Hotel by Best Western Center offers 55 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Hallway
Sure Hotel by Best Western Allen
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
3.9 out of 5, Good, 1,000 reviews
The price is AU$105
includes taxes & fees
2 Feb - 3 Feb
Sure Hotel by Best Western Allen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SEK 350 per day)
  • Street parking available
  • Uncovered parking on site (SEK 350 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 250 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: SEK 350 per day (in/out privileges)
  • Nearby parking fee: SEK 350 per day (164 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Frequently asked questions

Is parking available at Sure Hotel by Best Western Center?

Yep, Sure Hotel by Best Western Center has an uncovered self car park with in/out privileges for SEK 350 per day. A self car park is also available, for a fee.

How much does it cost to stay at Sure Hotel by Best Western Center?

As of 28 Jan 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Center on 1 Feb 2026 start from AU$118.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sure Hotel by Best Western Center?

The closest beach to Sure Hotel by Best Western Center is Härlanda tjärns badplats (5.9 km).

Is Sure Hotel by Best Western Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sure Hotel by Best Western Center is a hit with families.

Does Sure Hotel by Best Western Center serve breakfast?

Yep, complimentary buffet breakfast is available daily.

Is there a free airport shuttle available at Sure Hotel by Best Western Center?

No, Sure Hotel by Best Western Center does not offer an airport shuttle service.

What time are check-in & check-out at Sure Hotel by Best Western Center?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Sure Hotel by Best Western Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 313 out of 1007 reviews
Rating 8 - Good. 368 out of 1007 reviews
Rating 6 - Okay. 206 out of 1007 reviews
Rating 4 - Poor. 70 out of 1007 reviews
Rating 2 - Terrible. 50 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

TRACEY

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful, room was a bit dated, but tidy and clean. Perfect location for us
Stayed 7 nights in Aug 2025

10/10 Excellent

Shae

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Gothenburg

Centrally located hotel. Clean and spacious rooms One of the best breakfasts I’ve ever had whilst travelling. The staff are warm and welcoming Really liked the availability of coffee and juice with home cooked cookies 24 hours a day
Stayed 4 nights in Aug 2025

6/10 Okay

?

Liked: Staff & service
Disliked: Property conditions & facilities
Small and old room. Good breakfast for the price.
Stayed 2 nights in Aug 2025

2/10 Terrible

gareth

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Needs decorating and modernising.

This place seems like it was last decorated in about 1950. Really needs modernising. For 10 euros more i wished i booked other hotels which id used before
Stayed 1 night in Aug 2025

8/10 Good

Asli Tamer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good for the budget price. The twin room was an L shape, good for a bit of space between the beds. Free breakfast kept well stocked with gluten free options. Next to Stenpiren quay and short walk to Haga district so prefect if not pretty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

This is a great budget hotel in a good location, close to tram lines and parks. The room was small but well furnished. Staff was friendly and breakfast was good! Wifi not super strong in the room but they have a nice common area with free tea and coffee and cookies if you need to work
Stayed 2 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Good location, old building, single very basic room but excellent friendly staff make it a good option.
Stayed 3 nights in Jul 2025

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Very convenient, good breakfast and staff friendly. Rooms small, no airconditioning during unusually hot weather and showers have only shower curtain which usually led to water spreading over floor.
Stayed 9 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast and location
Stayed 1 night in Jun 2025

8/10 Good

tony

Liked: Cleanliness
Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services
Stayed 7 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights as a couple

Super friendly staff very attentive clean room suerb buffet breakfast and free tea coffee snacks available during the day. Very central to shops bars loved it!
Stayed 2 nights in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service in 3 star hotel

A great stay, service from thec4 girls i met was outstanding, so friendly and helpful. Free coffee, waffles and biscuits all day. 20 min walk from main station. 2 mins from Stenpirren trams 1 and 11. Room was small, no safe and no fridge, very good showrr. Breakfsst 3 hot choices and plenty cold buffet available. A 10 min walk to the shops, close to ferry terminal and old town Once again the service was excellent and I'd recommend it
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Stayed 6 nights in Dec 2024

8/10 Good

Mansoor, London

Stayed 1 night in Oct 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service
Pros: comfy bed, lovely staff, great location, good breakfast selection. Cons: Light in room didn’t work, room was tiny and didn’t have a mirror in actual room to get ready with had to get ready in bathroom which was so small. Toilet flushed but all excrement would come back into the toilet after a while. Drains smelt. Shower powerful but flooded the bathroom. Old and worn decor needs a good revamp. Breakfast although great selection, was like feeding time at the zoo, it’s so small the buffet room that you’re on top of everyone. Didn’t bother going again as struggled to find somewhere to sit as it’s too small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, room comfort

Good value, great service looks a little dated

Good central location with public transport a few minutes walk away. Lovely welcome and great service from the staff. Decent selection for breakfast and the afternoon waffles were a nice touch. I would have preferred tea/coffee facilities in my room but a good selection of hot and cold soft drinks (including biscuits 😋) were available for free in the breakfast room 24/7. Some of the common areas look a little dated, but the room was modern with a comfortable bed and a sofa.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laufey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked great for us
Stayed 1 night in Aug 2024

8/10 Good

Bin

Liked: Cleanliness, staff & service, amenities
Location is decent, a few buses and tram is 5 min walk, two stops from central train station. staffs are nice and friendly. But the whole building is kinda old, water drains very slow in the sink, maybe is to build pluming issue, and the towels are old and smell bad. I am in the non smoking room, but I smell the sole in the morning, probably the as from nearby room.
Stayed 2 nights in Jun 2024

6/10 Okay

Carina

Travelled with group
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great but doesn’t look like the pictures! Staff were amazing and the breakfasts were good, however felt a little deceived by the room pics. It’s not as up to date and modern as it looks, maybe this was just our room, I’m not sure! Very clean and comfortable so I can’t really complain. Only thing is that the walk in-shower we had didn’t have a tilted tray so the whole floor ended up wet. I would recommend if you are going to Sweden for a few nights and won’t be in the room for very long- but good value for money and overall a good experience.
Stayed 2 nights in Feb 2024