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The New County Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Gloucester Docks

Photo gallery for The New County Hotel

Triple Room
Exterior
40-inch flat-screen TV with digital channels, TV
40-inch flat-screen TV with digital channels, TV
One Bedroom Apartment | Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Housekeeping
  • Free WiFi
The current price is AU$80
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
44 Southgate Street, Gloucester, England, GL1 2DR
  • Place, Gloucester Docks
    ‪4 min walk‬
  • Place, Gloucester Cathedral
    ‪5 min walk‬
  • Place, Gloucester Quays
    ‪8 min walk‬

Room options

View all photos for One Bedroom Apartment

2 bedrooms, desk, laptop workspace, free WiFi

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Heating
Kitchen
Dining table
Dishwasher
Flat-screen TV
Renovated in 2024
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment

2 bedrooms, desk, laptop workspace, free WiFi

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Kitchen
Dining table
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double or Twin Room, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Double or Twin Room, Non Smoking

7.4 out of 10
Good
(15 reviews)

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hairdryer
  • 23 sq m
  • Bay view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, 2 Single Beds, Non Smoking

Twin Room, 2 Single Beds, Non Smoking

Twin Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Single Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Hairdryer
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Gloucester

The New County Hotel puts you in the heart of Gloucester, within just a 10-minute stroll of popular attractions like Gloucester Docks and Gloucester Quays. Highlights at this hotel include in-room kitchens and free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Added amenities include luggage storage. .In proximity to this 3-property class Gloucester hotel you'll find Cheltenham Racecourse.

What's nearby

  • Gloucester Docks - 4 min walk - 0.4 km
  • Gloucester Cathedral - 5 min walk - 0.4 km
  • Gloucester Quays - 8 min walk - 0.7 km
  • Gloucestershire Royal Hospital - 16 min walk - 1.4 km
  • Kingsholm Stadium - 2 min drive - 1.4 km

Getting around

  • Gloucester Station - 10 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Greggs - ‬1 min walk
  • ‪The Drunken Duck - ‬3 min walk
  • ‪Café René - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

The New County Hotel

Hotel with a 24-hour front desk, a short walk to Gloucester Docks
The New County Hotel offers its guests express check-out. WiFi is free in public spaces.

This 3-star Gloucester hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Built in 1800
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodation at this 3-star hotel has kitchens with stovetops, kitchenware and utensils and dishwashers. Bathrooms include a shower.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2024.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per day)

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1800
  • Renovated guestrooms - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Oven
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

Frequently asked questions

What is the cancellation policy at The New County Hotel?

The New County Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The New County Hotel?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at The New County Hotel on 5 Oct 2025 start from AU$79.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The New County Hotel?

No, The New County Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The New County Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The New County Hotel?

No, pets are not allowed.

Reviews

The New County Hotel Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 165 out of 481 reviews
Rating 8 - Good. 161 out of 481 reviews
Rating 6 - Okay. 60 out of 481 reviews
Rating 4 - Poor. 44 out of 481 reviews
Rating 2 - Terrible. 51 out of 481 reviews

Reviews

6/10 Okay

douglas

Travelled with family
Liked: Cleanliness, staff & service

Hot stay

Top floor room No AC Almost melted Close to main street
Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room I stayed in was very clean and well-looked after. I would recommend this to friends who were thinking of visiting Gloucester for a short break.
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No lift in the property.
Stayed 4 nights in Jun 2025

8/10 Good

R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location in the historic centre

This is a period hotel which has been completely refurbished, on the pedestrianised centre. There is a very peaceful courtyard at the rear, and rooms are better appointed than at Travelodge or Premier Inn. There is a council multi-storey car park at the rear, which charges £8 per day. My room had a proper fridge and a micro-wave. The courtyard could be much improved by having window boxes at ground floor windows, with geraniums. These cost little, are low maintenance, and would dramatically improve the appearance.
Stayed 1 night in Jun 2025

10/10 Excellent

Amr

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean Spacious rooms Quiet and nice courtyard
Stayed 3 nights in Jun 2025

10/10 Excellent

Amii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a bit apprehensive after reading some of the reviews but I’m glad I booked anyway. The service was tip top from everyone I met. The place smelled of fresh paint. My room was very clean and bathroom shower looked new. I was in Room 15 and it overlooked a courtyard, so was very quiet. The bed was comfortable. I would stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception was closed and no sign to say uou meed to check in at the bar but no issues after this point. Bar area is modern. Halls to bedrooms are outdated but bedroom very clean.
Stayed 1 night in May 2025

6/10 Okay

SIMON

.
Stayed 2 nights in May 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room in courtyard in a great location

Everything was great. I loved the room that was in the courtyard, although the mattress was lumpy and uncomfortable and the bedding didn't fit. The lad on the check in desk was great but was on his own and had to deal with two other people before me with other things besides check in. This made check in really slow, but I was in no rush
Stayed 2 nights in May 2025

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable and clean

Stayed 3 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

fiona

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Gemma

Liked: Cleanliness, staff & service
The property was initially reasonably easy to find. It was well sign posted and opposite a distinctive building which is easily recognisable from their ‘profile’ picture. Check in however is a little confusing. There is a ‘reception’ desk just beyond the foyer, however this is closed and shuttered off. I was able to gain a reasonable amount of access into the hotel as there is nothing stopping anyone from doing so before I returned to the foyer. There is a sign on the shutter advising guests to check in at the ‘bar’ however this would be more useful for people if this sign indicated that the bar is inside Harvey’s which is part of the hotel. If this had been more clear check in would have been a lot easier. On checking in it was easy to find my room which was in a courtyard and was a good size for just one person. The room was pretty clean and the fridge was useful for storing my own milk and bottled water, with ample space for more items if I’d wanted to add to it. The only issue with the room was the bed had an incorrect sized bottom sheet on, which would not stay fitted to the corners even when adjusted. Likely it was a single sized sheet on the double bed and didn’t fit correctly. Otherwise everything else was standard and fitted with the price offered for the accommodation
Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room . Everything inside works . Fridge microwave and fan available. Not happy they don't have a parking space. Overall okay.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely week stay

Was a lovely cosy place to stay for a few nights, nice clean room, staff were very friendly.
Stayed 4 nights in May 2025

2/10 Terrible

Tom

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

No shower & Hotel not interested in the issue

Stayed here for a night with some friends to attend a wedding. Stayed in room 2 and our shower did not work. Even after raising the issue with the hotel at check in nothing was done about this and no alternative rooms where offered, as a result of this we had to go to the wedding without showering and also same for the drive home the following day.
Stayed 1 night in May 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Derren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike all good had a great stay here definitely would stay again
Stayed 1 night in May 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the bed was a little hard for my liking.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness
The hotel was good and it's location is excellent, however no lift and narrow winding corridors are not conducive to an elderly patron. The single bed mattress while adequate was lumpy in places and uncomfortable.
Stayed 3 nights in Apr 2025

8/10 Good

David

Stayed 2 nights in Apr 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was extremely convenient for my visit. Would certainly re book again if i revisit Gloucester. A couple of gripes though.No lift. Understandable given it's a listed building. I was not inconvenienced personally by this. But i didn't recall reading that there was no lifts. When i went to book in, i didn't realise i had to book in at the bar. A sign would have been appreciated.. the image of the building on this web site is of the build opposite the hotel, which confused me for about 10 seconds. Perhaps i didn't read the small print and it didn't impact on my enjoyment of my visit. I found the people of Gloucester incredibly helpful and friendly.
Stayed 4 nights in Apr 2025

2/10 Terrible

Charbel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The reality is very different from the pictures listed online ! My room was terribly small, cold, dirty, with an uncomfortable small bed which was terrible for my back pain. When I finally fell asleep the pigeons woke me up!! Such an annoying noise. there are solutions for that if the hotel is interested in receiving better reviews
Stayed 1 night in Apr 2025

8/10 Good

Ben

Stayed 3 nights in Apr 2025

6/10 Okay

Tawakalitu Olajumoke

Travelled with group
Liked: Cleanliness, staff & service, amenities
The bed needs to be adjusted, and the bed is too short.
Stayed 2 nights in Apr 2025