4.3 out of 5

"Beautiful hotel with great facilities, from what we saw, it was the nicest on the island We loved every moment here The free bikes we got with our V ... " More

By a verified traveller on Mon 23 Jul 2018

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Hotel Description

At Vila Ombak Hotel you'll be within just a 10-minute stroll of Gili Trawangan Harbor and Public harbour ticket office. Highlights at this beachfront resort include 2 outdoor swimming pools, a full-service spa, and a private beach.

TVs with cable channels are featured in all 148 individually decorated rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include slippers and free toiletries, while premium linens invite a good night's rest. Free bottled water, safes, and phones are also available.

A day of pampering at Roemah Spa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Sea Horse Restaurant, is open for breakfast, brunch, lunch, and dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the kids' swimming pool, free pool cabanas, and pool loungers as well as access to boat tours. Other amenities include free WiFi in public areas, a 24-hour business centre, and a coffee shop/café.

In proximity to this 4-star Gili Trawangan resort you'll find Senggigi Beach.

Superior Lumbung Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$94 per night

Two Bedroom Villa (Akoya)

Bed Count 1 King Bed Maximum Occupancy 5 Max

One Bedroom Villa (Akoya)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Terrace Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Lumbung Hut

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Family Bungalow

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vila Ombak Hotel ratings based on 51 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vila Ombak Hotel

Everyone (23) Couples (25) Students (1) Family (2)
5 out of 5

Fantastic spot, just close/far away enough to town

Pros: Really nice quiet environment, lots to do with 2 pools, games and facilities for the kids
Cons: Better beds, Villa pool went cloudy on last 2 days
Location: Close to town, close to beaches for sunsets, right by a dive centre, right by movies
Beautiful hotel with great facilities, from what we saw, it was the nicest on the island We loved every moment here The free bikes we got with our Villa were a VERY nice surprise Great breakfasts and dinners This place is just close enough to town to be easy to get to, just far enough to miss the hustle and bustle We had an issue on the last 2 days, our pool went cloudy, not a problem as we sued the main pool. Also the bed was a bit noisy at times

Posted by on 23 Jul 2018

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Comment from Hotel Management

23 Jul 2018 by Felisna

Thank you for staying with us. We appreciate for sharing your feedback. We are looking forward to welcoming you back very soon. Best regards.

5 out of 5

Beautiful gili

Highly recommended this place it's just beautiful and great for the price

Posted by , from Sydney on 8 Feb 2018

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Comment from Hotel Management

13 Feb 2018 by Felisna

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Has potential

Upon checking in the manager that checked us in wanted to go home and was very rude checking us in. Immediately we had issues with the faulty air con. Informed the manager we required a room change and were again treated disrespectfully, he tried to give us a smaller room and said it was an upgrade until I showed him the prices on the website. The night manager came in and sorted our issues immediately and gave us a better room with no issues. From there the place was nice and the room good except the ac wasn't sufficient as the doors don't seal. This resort has potential but the staff at the front desk need training as the check out process was poor also.

Posted by , from perth on 11 Dec 2016

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2 out of 5

If you like pool time don't stay here

Pros: The location
There were renovations going on that we were not told about when booking so there was only 1 very small pool for everyone to share. We could not get a seat around the pool for the 5 days we stayed. The linen on our bed was dirty. The bathroom was so dark that we could hardly see ourselves in the mirror. There was a large crack in the door to our room that we could see through. The food at breakfast was terrible so we didn't bother eating there after the 1st morning nor did we try dinner. It is not worth the money!

Posted by , from Melbourne on 5 Jun 2016

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4 out of 5

Nice resort, fairly pricey

Nice hotel, compared to other options is pricey. But pretty good

Posted by on 6 Mar 2016

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5 out of 5

Very great place to stay

Very close to main strip about 6 min walk, in a good location so it's quiet

Posted by , from melbourne on 12 Jan 2016

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1 out of 5

The pools were so old and dirty

Not a good experience at all. Rude staff, rooms are a lot older than they look in the pictures and now have a seen pools at dirty before. Around the front pool the paving is that old it's all coming up, mayor OH&S

Posted by on 11 Jan 2016

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4 out of 5

Fantastic

The staff were all very pleasant. Even though we were very happy with our room we did get upgraded. For the price we paid this hotel is definitely value for money.

Posted by , from p on 28 Apr 2015

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5 out of 5
Pros: Eagerr to please, and the person service
Cons: Nothing to report
Location: Just right
Facilities: Above average; Value: Bargain; Service: Go the extra mile; Cleanliness: Pleasant;

Posted by , from Indonesia on 18 Feb 2015

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5 out of 5
Pros: Location
Cons: Pool
Facilities: pool was very dirty; Cleanliness: only the pool was an issu;

Posted by , from Australia - QLD - Brisbane on 20 Dec 2014

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Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Vila Ombak Hotel, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a kid's pool, a garden and a terrace. This 4-star Gili Trawangan resort is smoke free.

  • 148 guestrooms or units
  • Built in 1998
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Lombok (LOP-Lombok Intl.)
  • Parking:

Room Amenities

Vila Ombak Hotel offers 148 forms of air-conditioned accommodation with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary slippers and complimentary toiletries. This Gili Trawangan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Sea Horse Restaurant – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Spa tub in spa
  • Number of treatment rooms 3
  • Minimum age to access spa is 17
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Vila Ombak Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vila Ombak Hotel Gili Trawangan
  • Vila Ombak Hotel
  • Vila Ombak Gili Trawangan
  • Vila Ombak

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.