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The George Penang By The Crest Collection

4.0 star property

Photo gallery for The George Penang By The Crest Collection

Outdoor pool
Property video
Bar (on property)
Premier Executive Suite
Building design

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$185
includes taxes & fees
24 June - 25 June

Explore the area

View map
138 Jalan Penang, Georgetown, George Town, 10100
  • Place, Georgetown UNESCO Historic Site
    ‪3 min walk‬
  • Place, Cheong Fatt Tze Mansion
    ‪3 min walk‬
  • Place, KOMTAR
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Executive)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Executive)

8.0 out of 10
Very good
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room (Executive)

Deluxe Twin Room (Executive)

Deluxe Twin Room (Executive)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Governor)

Superior Room (Governor)

Superior Room (Governor)

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Governor Twin

Governor Twin

Governor Twin

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Heritage)

Suite (Heritage)

Suite (Heritage)

  • City view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Colonial Suite)

Suite (Colonial Suite)

Suite (Colonial Suite)

  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds (Premier)

Deluxe Room, 2 Queen Beds (Premier)

Deluxe Room, 2 Queen Beds (Premier)

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Executive Suite

Premier Executive Suite

Premier Executive Suite

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pearl Suite without balcony

Pearl Suite without balcony

Pearl Suite without balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Pearl Suite with balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite with balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Triple Room (Deluxe)

Premium bedding, in-room safe, individually decorated

Executive Triple Room (Deluxe)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Deluxe King Room

Premium bedding, in-room safe, individually decorated

Executive Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Executive Suite

Premium bedding, in-room safe, individually decorated

Premier Executive Suite

  • Sleeps 2
  • Free Wi-Fi

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About the area

George Town

The George Penang By The Crest Collection places you in the centre of George Town, within a short 5-minute stroll of Georgetown UNESCO Historic Site and Pasar Chowrasta. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and steam room. Plus you'll find a 24-hour front desk, a garden and multilingual staff. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 30-minute walk of this 4-property class Downtown George Town hotel include KOMTAR and Gurney Drive.

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.3 km
  • Cheong Fatt Tze Mansion - 3 min walk - 0.3 km
  • Pasar Chowrasta - 3 min walk - 0.3 km
  • KOMTAR - 10 min walk - 0.9 km
  • Padang Kota Lama - 12 min walk - 1.1 km

Getting around

  • Penang Sentral - 31 min drive
  • Penang (PEN-Penang Intl.) - 30 min drive

Restaurants

  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Hon Kei Food Corner 漢記 - ‬2 min walk
  • ‪Nasi Kandar Line Clear - ‬2 min walk
  • ‪Forest Cloud Experience Store - ‬1 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬2 min walk

About this property

The George Penang By The Crest Collection

The George Penang By The Crest Collection offers its guests an outdoor pool, a steam room, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

The business-friendly The George Penang By The Crest Collection also features multilingual staff, a garden, and room service (during limited hours). Free self parking is available.

This Colonial George Town hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The George Penang By The Crest Collection offers 92 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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JEN Penang Georgetown by Shangri-La
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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$142
includes taxes & fees
22 June - 23 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (172 centimetre wide door)
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2022
  • Colonial architecture
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The George Penang By The Crest Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town

Frequently asked questions

What is the cancellation policy at The George Penang By The Crest Collection?

The George Penang By The Crest Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The George Penang By The Crest Collection?

As of 8 June 2026, prices found for a 1-night stay for 2 adults at The George Penang By The Crest Collection on 24 June 2026 start from AU$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The George Penang By The Crest Collection?

Yep, The George Penang By The Crest Collection has a free self car park.

Are there any beaches close to The George Penang By The Crest Collection?

The closest beach to The George Penang By The Crest Collection is Ferringgi Beach (11.3 km).

Does The George Penang By The Crest Collection have a pool?

The George Penang By The Crest Collection has an outdoor pool.

What makes The George Penang By The Crest Collection a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The George Penang By The Crest Collection.

Does The George Penang By The Crest Collection serve breakfast?

Yeah, buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The George Penang By The Crest Collection?

No, The George Penang By The Crest Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The George Penang By The Crest Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The George Penang By The Crest Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The George Penang By The Crest Collection?

No, pets and service animals are not allowed.

The George Penang By The Crest Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 76 reviews
Rating 8 - Good. 17 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 5 out of 76 reviews
Rating 2 - Terrible. 4 out of 76 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amrita

Liked: Cleanliness, amenities, property conditions & facilities
Great room, central location and friendly staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Great location, proximity to many food options
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, amenities
The room was clean, staff very helpful, the AC is decent and the hotel location was central
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Love the stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Very helpful friendly. We was disappointed morning breakfast. In the picture before booking the picture looked very colourful. Its not for western countries. Breakfast is specially made for Chinese guests.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was great and staff very good. The safe was too low and dark.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jialu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good high end hotel in the center of Penang, polite staff, nice pool. In the evening there are not that many people in the pool so very enjoyable
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel that's not pretentious and has a nice touch of local heritage history. The staff is friendly. 　　　　　　　
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in great location

First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful heritage hotel in a great location. The room was a great size but it was a bit tired.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Vichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was very satisfied about this hotel.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Kelvin Lillian

Disliked: Property conditions & facilities
Air con spoilt. Room was not changed until I approach the reception
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

John

Liked: Amenities
Disliked: Cleanliness
Filthy room, sheets smelled of mould. We left the same night and switched to a different hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Yu-An Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

CORY

Liked: Property conditions & facilities
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
Street view
Balcony
Bedroom
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

Sujan

Disliked: Property conditions & facilities
Rooms too dark. This hotel not suitable for anyone with eye condition Hot water in shower takes 5 minutes
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Virginia W C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
Stayed 6 nights in Jul 2024
Verified

8/10 Good

jagjit

Liked: Cleanliness, amenities, property conditions & facilities
Spotless clean room. One of the best hotel bathroom with very good towls aand best toilets. Big problem was the suite was a loft design with a very narrow and winding stairs which is not very well lighted. Particularly difficult for 70 + years old customers. The living area and cabinet storage is too small for 2 adultsvto be comfortable.
Stayed 5 nights in Dec 2025
Verified

2/10 Terrible

Huong

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Found 3 cockroaches in the room upon arrival. Was moved to another room, but saw two more cockroaches the next day. The room had a damp smell, and there was a strong cooking odor in the lobby.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Feb 2025
Verified

2/10 Terrible

Hiang Koon

Disliked: Staff & service
There was absolutely no hot water available in our room on both the 2 nights we stayed in this hotel. Staff was not able to rectify the issue promptly. No feasible solutions nor alternatives were made by the staff. Had to endure 2 nights of not able to take a hot shower and clean up in the night. The staff promised this would not happen on the 2nd night, but unfortunately the issue occurred again on 2nd night. Most terrible experience we ever had in Malaysia! Highly advised travellers to think twice and be prepared to face cold showers if you stay here.
Stayed 2 nights in Feb 2026