See all properties
Save

Westgate Smoky Mountain Resort & Water Park

4.0 star property

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Balcony
Aerial view
Reception
3 restaurants; lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$362
includes taxes & fees
18 June - 19 June

Explore the area

View map
Gatlinburg, TN
  • Place, Wild Bear Falls Indoor Water Park
    ‪2 min walk‬
  • Place, Herbert Holt Park
    ‪2 min drive‬
  • Place, Ripley's Super Fun Zone
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Room

Desk, laptop workspace, iron/ironing board, free WiFi

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Room

Desk, laptop workspace, iron/ironing board, free WiFi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Desk, laptop workspace, iron/ironing board, free WiFi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Gatlinburg

At Westgate Smoky Mountain Resort & Water Park you'll be steps from Wild Bear Falls Indoor Water Park and 4.2 km (2.6 mi) from Gatlinburg Scenic Overlook. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages. Southern Comfort is open for dinner. Mountain Top Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 hot tubs and gym as well as access to mini golf and aerobics classes. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 11:00 AM and on weekends between 9:00 AM and 11:00 AM. .Attractions within a 10-minute drive of this 4-property class Gatlinburg hotel include Ripley's Aquarium of the Smokies and Anakeesta.
View more Holiday homes in GatlinburgOpens in a new window

What's nearby

  • Wild Bear Falls Indoor Water Park - 2 min walk - 0.2 km
  • Herbert Holt Park - 2 min drive - 1.7 km
  • Ripley's Super Fun Zone - 2 min drive - 1.7 km
  • Ripley's Davy Crockett Mini Golf - 2 min drive - 1.7 km
  • Traffic Light #1 - 2 min drive - 1.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 59 min drive

Restaurants

  • ‪Southern Comfort - Westgate Resort - ‬2 min walk
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Pancake Pantry - ‬5 min drive
  • ‪Ole Red - ‬4 min drive
  • ‪Subway - ‬5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park offers its guests 2 outdoor swimming pools, 2 hot tubs, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. Barbecue grills, gift shops/newsstands, and tour/ticket assistance are also featured at Westgate Smoky Mountain Resort & Water Park.

This 4-star Gatlinburg hotel is smoke free.

  • 250 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Westgate Smoky Mountain Resort & Water Park offers 250 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Similar properties

Indoor pool, open 9:00 AM to 10:00 PM, pool cabanas (surcharge)
The Resort at Governor's Crossing
Governor’s Crossing
  • Pool
  • Spa pool
  • Kids’ pool
  • Water slide
4.5 out of 5, Wonderful, 1,832 reviews
The Resort at Governor's Crossing

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

What is the cancellation policy at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of 17 June 2026, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on 18 June 2026 start from AU$362, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Westgate Smoky Mountain Resort & Water Park?

Yep, there is an onsite spa at Westgate Smoky Mountain Resort & Water Park. You'll enjoy services like Swedish massages.

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Westgate Smoky Mountain Resort & Water Park has 2 outdoor swimming pools. The pool is open 9:00 AM to 9:00 PM.

Does Westgate Smoky Mountain Resort & Water Park have a waterslide?

No, there is no waterslide at Westgate Smoky Mountain Resort & Water Park, but Wild Bear Falls Indoor Water Park is a short 3-minute walk away.

What luxury perks are available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park features 2 outdoor pools, 2 hot tubs and a health club.

Is Westgate Smoky Mountain Resort & Water Park family-friendly?

You bet! With amenities such as children's meals, a playground and 2 outdoor pools, it's no surprise that Westgate Smoky Mountain Resort & Water Park is a hit with families.

Does Westgate Smoky Mountain Resort & Water Park serve breakfast?

You bet, cooked-to-order brekkie is served on weekdays from 8:00 AM to 11:00 AM and on weekends from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Westgate Smoky Mountain Resort & Water Park?

No, Westgate Smoky Mountain Resort & Water Park does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Smoky Mountain Resort & Water Park?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Smoky Mountain Resort & Water Park?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 731 out of 1253 reviews
Rating 8 - Good. 218 out of 1253 reviews
Rating 6 - Okay. 146 out of 1253 reviews
Rating 4 - Poor. 81 out of 1253 reviews
Rating 2 - Terrible. 77 out of 1253 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Denis

Liked: Cleanliness
Clean room and friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

DENIS

Liked: Cleanliness, amenities, communication
Very nice place , very clean , there is good secury , shuttle buses inside primeses , this is a top notched hotel!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marily

Liked: Cleanliness, amenities, communication
Customer service and cleanliness of the property was outstanding!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alfred

The room was fantastic and comfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Casey

Liked: Cleanliness, check-in, communication
Wonderful staff and absolutely stunning property! (Even with the ongoing construction!) ***Make sure to request cabin with balcony if traveling with kids.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Uvilma

Very funny and amazing
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rommel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maribel

Liked: Amenities, property conditions & facilities, communication
Room needed a little more cleaning but staff where very friendly.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Abee

Liked: Cleanliness, check-in, communication, listing accuracy
Good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashlee

Liked: Cleanliness, property conditions & facilities
Balcony view scenic! It was beautiful!
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Suthicha

Disliked: Cleanliness, check-in, communication, listing accuracy
Not happy too many processes to check in. Water park not included. Parking sucks not enough to park.Will not stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed our stay here
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Zea

Liked: Cleanliness, property conditions & facilities, communication
Very nice place to stay.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is just beautiful in the mountains The apartment is a wooden cabin with a fire place and a jacuzzi inside the room The staff is very nice and available 24/7 whenever you need anything. We live this place
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shalin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best Location, new units, Indoor water park
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved our visit, Staff was friendly, accommodation were wonderful, quiet, close to nature.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Valerie

Liked: Check-in, communication, listing accuracy
Light fixtures misses on ceiling fan in living room, light over dinning table hanging so low it was hard to sit at the table without bumping your head, no broom to sweep floor, ac did not work well and was very stuffy and uncomfortable to sleep at night. The water area is not included in price and you have to buy tickets. Security was excellent as well as the check in process.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Prakash

Liked: Amenities
Clean rooms, balcony
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Saleb

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was awesome. Clean and quiet.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

STELLA

Disliked: Amenities, property conditions & facilities
Terrible place to stay. Room was small and thin walls. I would not recommend this this place to anyone.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aseel

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was the best stay ever near the Smoky Mountains. The experience was definitely enjoyable, and I would highly recommend it!
Stayed 3 nights in Aug 2025

More Destinations