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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Exterior
Property amenity
Exterior
Villa, 3 Bedrooms | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Spa
The current price is AU$224
includes taxes & fees
5 May - 6 May

Explore the area

Map
Gatlinburg, TN
  • Wild Bear Falls Indoor Water Park
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪5 min drive‬
  • Anakeesta
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Room options

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom

Villa, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hairdryer
Desk
Pet friendly
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Sofa bed
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

About the area

Gatlinburg

A family-friendly stay in Gatlinburg awaits you at Westgate Smoky Mountain Resort & Water Park. You'll be steps from Wild Bear Falls Indoor Water Park and 4 km (2.5 mi) from Ripley's Davy Crockett Mini Golf. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages. Southern Comfort is open for dinner. Mountain Top Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 hot tubs, water park and gym plus access to mini golf. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 11:00 AM and on weekends between 9:00 AM and 11:00 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this 4-property class Gatlinburg hotel include Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park.
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What's nearby

  • Wild Bear Falls Indoor Water Park - 3 min walk - 0.3 km
  • Ripley's Aquarium of the Smokies - 5 min drive - 3.4 km
  • Anakeesta - 5 min drive - 3.4 km
  • SkyPark - 6 min drive - 4.0 km
  • Gatlinburg Convention Center - 6 min drive - 4.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 59 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬5 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬4 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Westgate Smoky Mountain Resort & Water Park offers its guests a full-service spa, a water park (surcharge), 2 outdoor swimming pools, and 2 hot tubs. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A health club, barbecue grills, and gift shops/newsstands are also featured at the family-friendly Westgate Smoky Mountain Resort & Water Park.

This 4-star Gatlinburg hotel is smoke free.

  • 250 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Westgate Smoky Mountain Resort & Water Park offers 250 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Languages

English, Portuguese, Spanish

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Exterior

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4.5 out of 5, Wonderful, 1,690 reviews
The price is AU$230
includes taxes & fees
22 May - 23 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground
  • Water park

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

What is the cancellation policy at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of 4 May 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on 5 May 2025 start from AU$171.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Westgate Smoky Mountain Resort & Water Park?

Yep, there is an onsite spa at Westgate Smoky Mountain Resort & Water Park. You'll enjoy services like Swedish massages.

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Westgate Smoky Mountain Resort & Water Park has 2 outdoor swimming pools. The pool is open 9:00 AM to 9:00 PM.

Does Westgate Smoky Mountain Resort & Water Park have a waterslide?

No, there is no waterslide at Westgate Smoky Mountain Resort & Water Park, but Wild Bear Falls Indoor Water Park is a short 3-minute walk away.

What luxury perks are available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park features 2 outdoor pools, 2 hot tubs and a health club.

Is Westgate Smoky Mountain Resort & Water Park family-friendly?

You bet! With amenities such as children's meals, a playground and a water park, it's no surprise that Westgate Smoky Mountain Resort & Water Park is a hit with families.

Does Westgate Smoky Mountain Resort & Water Park serve breakfast?

You bet, cooked-to-order brekkie is served on weekdays from 8:00 AM to 11:00 AM and on weekends from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Westgate Smoky Mountain Resort & Water Park?

No, Westgate Smoky Mountain Resort & Water Park does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Smoky Mountain Resort & Water Park?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Smoky Mountain Resort & Water Park?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 606 out of 1062 reviews
Rating 8 - Good. 189 out of 1062 reviews
Rating 6 - Okay. 126 out of 1062 reviews
Rating 4 - Poor. 71 out of 1062 reviews
Rating 2 - Terrible. 70 out of 1062 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to be.

Our stay was very nice. We had some problems with the fireplace not working but they fixed it right away. Front door was sticking very bad and would only open about 2 feet. They only other disappoint we had was the mattress on the pull out sofa was only about 2 inches thick and very unconfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Senta

Stayed 2 nights in Jan 2025

10/10 Excellent

Leslie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property!!! Beautiful 2 bedroom villa that feels so much like home. Cozy and perfect to lounge in during a snow and rainstorm!!
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this property and the staff a 10/10
Stayed 7 nights in Jan 2025

10/10 Excellent

Sintia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this resort. I would definitely book here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yilieni

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Rosmery

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Leticia, GROVELAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Westgate Smoky Mountains Resort was absolutely fantastic! From the moment we arrived, the staff made us feel welcome and went out of their way to ensure our stay was comfortable and enjoyable. The resort is nestled in the heart of the Smokies, offering stunning mountain views and a serene atmosphere that’s perfect for relaxation. The accommodations were spacious, clean, and well-appointed, with all the amenities needed to feel right at home. We especially loved the cozy fireplace and private balcony — such a treat after a day of exploring. One of the highlights was the on-site water park, which kept the kids entertained for hours. It’s a great addition to the resort, especially on cooler days when you want some indoor fun. There’s also plenty to do for adults, from hiking trails nearby to the spa services offered right on the property. The location is ideal — just minutes away from Gatlinburg and Pigeon Forge, making it easy to explore the area’s attractions like Dollywood, Ripley’s Aquarium, and the Great Smoky Mountains National Park. Overall, Westgate Smoky Mountains exceeded our expectations. It’s the perfect blend of luxury and family-friendly fun, and we can’t wait to return!
Stayed 4 nights in Jan 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Walter

Stayed 3 nights in Jan 2025

10/10 Excellent

simone

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 1 night in Jan 2025

6/10 Okay

Timothy, Okeana

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The resort is very loud. You can hear people in other rooms, when people walk up the stairs and every time the golf carts are backing up. We also had to wait over an hour to get into.our room even though it was well past the check in time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Legna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice in overall, the only thing I disslike was the service at the restaurant, the waiter seem to be in a hurry, he even brought us the check without asking if we wanted coffee or dessert. Everything else was great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing u have everything u need food was amazing water park was nice stuff to do view r beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Will definitely be staying again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jackeline

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Stayed 2 nights in Nov 2024

8/10 Good

DIANA D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all there should be bigger signs at the entrance from the main road. The room was very clean. The menu did not have a lot to choose from, my omelette was perfect . On the weekends the game room should stay opened until 1 am. Overall this is a nice place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing loved eveything
Stayed 3 nights in Dec 2024

10/10 Excellent

Dulce Maria Rodriguez, Miami Gardens

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome
Stayed 4 nights in Dec 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joni

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We love going here every year! It’s a wonderful place for everyone in the family. I do want to share a little advice for newcomers as I wish I had, had on our first visit. Be prepared with food and drinks when you arrive especially at night because there is no place to grab a drink or snack. The closest available convenience store or place to get any of those items is about 3-4 miles back down the road going into Pigeon Forge. Be prepared to do a lot of walking from your vehicle to your room as the parking lots are not quite designed very well to accommodate the number of rooms they have available for each section. Luckily there are plenty of the small cart shuttles that will come through all day and evening to take you anywhere you want to go around the property. One more down fall to this facility is the small store they have for guests to purchase necessities such as snack foods, personal care products, etc… but the price for small travel size items are extremely over priced and unnecessary! A small tiny travel size of women’s deodorant that could purchase at a local Dollar store or Walmart was $7, or a hairbrush and may I add a very cheap made hairbrush was $13 when you can get the exact hairbrush would be $4 at the local convenience store or dollar store. Besides the few no so great things I mentioned, I would absolutely recommend this place for sure! The sweetest little perk I found to have enjoyed was every time you was the staff waving at everyone in passing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024