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Quality Inn & Suites

2.5 star property
Hotel with free breakfast, a quick walk to Hillbilly Golf

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Exterior
Exterior
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$117
includes taxes & fees
13 July - 14 July

Explore the area

Map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Anakeesta
    ‪11 min walk‬
  • Gatlinburg Convention Center
    ‪20 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪80 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

About the area

Gatlinburg

At Quality Inn & Suites you'll be within just a 10-minute stroll of Hillbilly Golf and Ripley's Davy Crockett Mini Golf. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. .Sights within a 15-minute walk of this Gatlinburg hotel include Herbert Holt Park and Ripley's Aquarium of the Smokies.

What's nearby

  • Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km
  • Anakeesta - 11 min walk - 0.9 km
  • SkyPark - 18 min walk - 1.6 km
  • Gatlinburg Convention Center - 20 min walk - 1.7 km
  • Wild Bear Falls Indoor Water Park - 2 min drive - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 1 building
  • 86 guestrooms or units
  • 7 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 13 July 2025 start from AU$117.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites has a seasonal outdoor pool. The pool is open from May to September.

Does Quality Inn & Suites serve breakfast?

Yep, our travelers speak well of the free continental breakfast here! It's the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 333 out of 1004 reviews
Rating 8 - Good. 293 out of 1004 reviews
Rating 6 - Okay. 180 out of 1004 reviews
Rating 4 - Poor. 109 out of 1004 reviews
Rating 2 - Terrible. 89 out of 1004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer sevice, old guy at front desk was extremely rude to me during check-in
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Its ok

It’s an older hotel but it’s still okay. What can you really expect for $120 a night. There was a little black mold in the bathroom and some of the outlets didn’t work.
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 1 night in Mar 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, room comfort

Decent Stay for Weekend Trip To The Smokies

Gentleman at the front desk was very welcoming and gave us a spill about watching out for bears. The property itself was relatively nice. It’s definitely on the older side a could use some updating, and rooms were clean for the most part (except for dust on the bathroom vent).
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling with a dog

This place is a hidden gem. Yes, it is older but clean and comfortable. Very accomodating for my dog and reasonable pet fees. I was able to quickly get to the main road quickly and walk her at 5 am.
Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fireplace and balcony. Great for the price
Stayed 1 night in Mar 2025

2/10 Terrible

Jack

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was very dirty. Our room had not been cleaned prior to us arriving and they would not clean it because and I quote there might be bears out
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best sleep at a great location!!

I wish I would have taken a picture of our room when I entered. It was so clean and spacious! I will admit I was a bit apprehensive after reading some reviews. Our room was so comfortable. We had a room with a fireplace and a balcony. The beds were some of the most comfortable I’ve ever had for an overnight stay. The pillows and sheets felt high quality. The temperate was well regulated. The bathroom was small but did what it needed to do for the 4 of us. We actually had housekeeping bring us fresh towels every day!! The breakfast was a fairly standard free hotel breakfast. My kids loved making the sausage egg biscuit. The property is within walking distance of downtown and right near a trolly pick up. With the heavy traffic it’s nice to leave the car behind.
Stayed 4 nights in Feb 2025

8/10 Good

Lisa

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded but convenient
Stayed 2 nights in Mar 2025

8/10 Good

Heidi J

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It wasn't the worst stay. Room was huge! Definitely dated. Spilled something on the bed and instead of changing it, they just made the bed. Fireplace didn't work. Told them about it and they said they would look into it after our stay. Double charged my debit card. They said it was a security thing with the bank, but then a $1.00 charge showed up too. First business day after our trip and we're still waiting on it to go back.
Stayed 2 nights in Feb 2025

4/10 Poor

Dylan

Stayed 1 night in Feb 2025

8/10 Good

Denise, Hixson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, enjoyed the fireplace and jetted tub. Location made it easy to ride the free shuttle and avoid downtown parking. The only downside was a lumpy bed.
Stayed 2 nights in Feb 2025

2/10 Terrible

roman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Byron

Stayed 1 night in Dec 2024

8/10 Good

STEVE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very spacious and the fireplace was a good to sit beside considering it rained the whole time
Stayed 1 night in Feb 2025

8/10 Good

lisa, Wilsonville

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was there wasn’t a full buffet breakfast Tuesday-Thursday and it wasn’t mentioned before hand.
Stayed 3 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced. Some deferred maintenance. Clean, spacious room. Beautiful setting. I'd eagerly return hoping that deferred maintenance is attended to, although it's nothing serious - mostly cosmetic.
Stayed 2 nights in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king suite with fireplace and jacuzzi is a great room for the price
Stayed 2 nights in Feb 2025

8/10 Good

Amber

Travelled with family
Stayed 2 nights in Jan 2025

6/10 Okay

Herbert

Travelled with family
Liked: Cleanliness

Fair , good for the price

Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king suite was very comfy and clean
Stayed 3 nights in Jan 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except my fireplace didn’t work. Nobody fixed it before I left.
Stayed 1 night in Jan 2025

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Stacie

Liked: Cleanliness, property conditions & facilities, room comfort
Upon check in the check in area smelled horrible like moth balls, thankfully the rest of the hotel did not smell like this.
Stayed 2 nights in Jan 2025

8/10 Good

Iris

Travelled with family
Very good
Stayed 3 nights in Jan 2025