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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property

Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

Bar (on property)
Presidential Suite, 1 Bedroom
Free WiFi
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Free WiFi

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Free WiFi

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Free WiFi

Standard Room

  • 36 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Free WiFi

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Free WiFi

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Free WiFi

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Free WiFi

Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Gatlinburg

At Hotel Indigo Gatlinburg Downtown by IHG you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include a coffee shop/cafe, laundry facilities and a microwave in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 3.5-property class Downtown Gatlinburg hotel include Gatlinburg SkyPark and Gatlinburg Convention Center.

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 72 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Pancake Pantry - ‬8 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

Hotel Indigo Gatlinburg Downtown by IHG offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4674 square feet (434 square metres) and includes conference space. Hotel Indigo Gatlinburg Downtown by IHG also features laundry facilities, a lift, and a microwave in a common area. Parking is available for a fee.

This 3.5-star Gatlinburg hotel is smoke free.

  • 136 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 4674 sq ft of conference space
  • 434 sq. m of conference space
  • Built in 2025
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hotel Indigo Gatlinburg Downtown by IHG offers 136 accommodations. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Similar properties

Exterior
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Gatlinburg
  • Pool
  • Spa pool
  • Pet-friendly
  • Kids’ pool
4.5 out of 5, Wonderful, 2,186 reviews
The price is AU$160
includes taxes & fees
11 May - 12 May
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Altitude & Rooftop Bar
  • Bear Trail Café

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Business services

  • 2 meeting rooms
  • 4,674 square feet of conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Is parking available at Hotel Indigo Gatlinburg Downtown by IHG?

Yep, Hotel Indigo Gatlinburg Downtown by IHG has a covered self car park with in/out privileges for USD 15.00 per day. A self car park is also available, for a fee.

How much does it cost to stay at Hotel Indigo Gatlinburg Downtown by IHG?

As of 14 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Gatlinburg Downtown by IHG on 19 Apr 2026 start from AU$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Gatlinburg Downtown by IHG have a pool?

Hotel Indigo Gatlinburg Downtown by IHG has an outdoor pool. The pool is open 10:00 AM to 10:00 PM.

Is there a free airport shuttle available at Hotel Indigo Gatlinburg Downtown by IHG?

No, Hotel Indigo Gatlinburg Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Gatlinburg Downtown by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo Gatlinburg Downtown by IHG?

Furry friends are welcome at Hotel Indigo Gatlinburg Downtown by IHG, with food and water bowls on offer.

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 175 out of 203 reviews
Rating 8 - Good. 17 out of 203 reviews
Rating 6 - Okay. 5 out of 203 reviews
Rating 4 - Poor. 4 out of 203 reviews
Rating 2 - Terrible. 2 out of 203 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2026

6/10 Okay

Kim

Stayed 3 nights in Jan 2026

10/10 Excellent

Micah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our favorite hotel. It’s always very clean, and the staff is amazing.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jared

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Bjlkk
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

Saad

Stayed 1 night in Jan 2026

10/10 Excellent

Osiris

Stayed 4 nights in Dec 2025

10/10 Excellent

Christy

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was quick and the service was excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Taze

Stayed 2 nights in Dec 2025

10/10 Excellent

Jong rim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Melissa

Stayed 2 nights in Jan 2026

8/10 Good

Tarinderjeet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby was very elegant and chic . The staff and reception clerks were sweet and genuine . I appreciated them for being attentive and understanding with any booking issues that I had . Our room was very clean , elegant and super comfy . Other than our showering amenities being out . We had a great and pleasant stay. The next morning , having a lovely breakfast on the rooftop restaurant was beautiful and scenic views . The breakfast was yummy and delicious . My fiancé and I both had a very pleasant stay . We wouldn’t mind doing it again . :) Thank you to the staff !
Stayed 1 night in Jan 2026

8/10 Good

Matt

Stayed 2 nights in Jan 2026

8/10 Good

Lyan M

Was very clean, classy, and one of the nicest in the area. Is an 8-10 walk to the beginning of Gatlinburg.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hebe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and cozy hotel
Stayed 4 nights in Dec 2025

2/10 Terrible

Tarun Sai Narayan

The
Stayed 1 night in Dec 2025

10/10 Excellent

Raven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view for breakfast and dinner! Delicious food as well.
Stayed 1 night in Dec 2025

2/10 Terrible

Jose R

Stayed 4 nights in Dec 2025

10/10 Excellent

Larry

Stayed 2 nights in Dec 2025

8/10 Good

Marissa

Liked: Cleanliness, staff & service
The room was and lobby were clean. We enjoyed our stay; however there were a few cons. They are dog friendly; however, there is not place for animals to use the bathroom anywhere close, so it appears most have fertilized their landscape. The property could benefit from a small area set aside for animals with a complimentary waste bag kiosk. Also, when we arrived, our room was 50 degrees with no heat and it took hours to heat up to a tolerable temperature. Overall, we would stay here again but would probably not bring our dog with us.
Stayed 1 night in Dec 2025

10/10 Excellent

DERALLUS

Stayed 2 nights in Dec 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
It was great I loved everything about this hotel.
Stayed 2 nights in Dec 2025