Edgewater Hotel - Gatlinburg

3.0 star property
Mountain hotel with an outdoor pool, 4-minute walk to Ripley's Aquarium of the Smokies

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property – evening/night
Fireplace
Romantic Room, 1 Queen Bed, Jetted Tub
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$147
includes taxes & fees
19 Feb - 20 Feb

Explore the area

View map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(228 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mountainside

8.6 out of 10
Excellent
(247 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

At Edgewater Hotel - Gatlinburg you'll be within a short 5-minute stroll of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour front desk, a terrace and a fireplace in the lobby. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Downtown Gatlinburg hotel include Anakeesta and Ole Smoky Moonshine Distillery.

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Mountain hotel with an outdoor pool, 4-minute walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to February 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on 19 Feb 2026 start from AU$146.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Edgewater Hotel - Gatlinburg?

Yep, Edgewater Hotel - Gatlinburg has a self car park for USD 16.46 per day. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Does Edgewater Hotel - Gatlinburg have a pool?

Yep, and guests love it! Edgewater Hotel - Gatlinburg has an outdoor pool and an indoor pool. The swimming pool will be unavailable from January 12 2026 to February 28 2026 (dates subject to change).

Does Edgewater Hotel - Gatlinburg serve breakfast?

You bet, travelers highly rate the free continental breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Edgewater Hotel - Gatlinburg?

No, Edgewater Hotel - Gatlinburg does not offer an airport shuttle service.

Is there a bar or restaurant at Edgewater Hotel - Gatlinburg?

Yep, you can grab a meal at Edgewater Hotel - Gatlinburg's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Edgewater Hotel - Gatlinburg?

No, only service animals are allowed.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1430 out of 2636 reviews
Rating 8 - Good. 721 out of 2636 reviews
Rating 6 - Okay. 340 out of 2636 reviews
Rating 4 - Poor. 91 out of 2636 reviews
Rating 2 - Terrible. 54 out of 2636 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding!!
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other people staying there was very loud and rude
Stayed 3 nights in Oct 2025

6/10 Okay

Claudia

Travelled with family
No, It was as perfect as we could have hoped for and we ate at the complimentary breakfast everyday
Stayed 3 nights in Nov 2025

8/10 Good

Cristabel

Stayed 3 nights in Nov 2025

8/10 Good

Dorothy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was amazing. Security helped keep us safe as we were getting our luggage on to the rolling cart there was a bear next door so he watched for it until we could make it in saf. The pool was closed due to repair. The food was ok but over cooked. The beds were not good very uncomfortable. Th we y cleaning lady's were so sweet and anything we needed they got for us. The place is within walking distance to all the shops in food places.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness
Excelent
Stayed 1 night in Nov 2025

8/10 Good

EDUARDO, Panama

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
This hotel is all about location. The room was clean, staff is friendly. However, it is a very old fashioned hotel with old fashioned rooms. Breakfast is below average (coffee is poor). Parking is very very tight. All the pools and hot tubs were not working (2 weeks without being repaired)
Stayed 4 nights in Nov 2025

10/10 Excellent

Hannah, Davenport

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

scott

Stayed 1 night in Oct 2025

4/10 Poor

Peggy

Travelled with partner
Liked: Cleanliness
Had to call maintenance 2 days in a row to get the TV to work. Was only one trash can, it was in bathroom . Finally figured out the coffee pot. So on last day we were there it worked.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

cherie

Stayed 2 nights in Nov 2025

10/10 Excellent

Iyari

Liked: Cleanliness, amenities, property conditions & facilities
great location, friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times over the years & it’s our fav Gatlinburg hotel! Very convenient to Downtown Gatlinburg & we love the river runs right beside hotel. Staff was friendly & helpful throughout our stay!
Stayed 3 nights in Oct 2025

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, amenities
Room was clean there were a couple stinky bugs..but if the slider is opened not uncommon.
Stayed 3 nights in Nov 2025

6/10 Okay

nadim, Marietta, GA

It was OK
Stayed 1 night in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
The room was clean and the complimentary breakfast was pretty good. We’d stay again
Stayed 2 nights in Oct 2025

8/10 Good

Dona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very nice. The bisquits at the included breakfast were the best I ever had! The hotel has a lot of great amenities, tho showing its age a bit. Perfect location for walking to Gatlinburg shopping and several great restaurants.
Stayed 5 nights in Nov 2025

4/10 Poor

ricky

Stayed 1 night in Nov 2025

10/10 Excellent

Sahana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Staff & service
Disliked: Amenities
Location couldn't have been better. The hotel felt old and dingy. Everything was a little ripped, a little torn, a little discolored, a little off. Looks like it was incredible in 1990, and hasn't been updated since.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

10/10 Excellent

Katilyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Yeniset

Liked: Cleanliness, amenities, property conditions & facilities
I spend a wonderful time there
Stayed 3 nights in Aug 2025

8/10 Good

William

Yes
Stayed 3 nights in Oct 2025