See all properties
Save

Edgewater Hotel - Gatlinburg

3.0 star property
Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property – evening/night
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$142
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(225 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Fridge
TV
Jetted bath
Shower/bath combination
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(244 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Interior

Hotel Indigo Gatlinburg Downtown by IHG

Downtown Gatlinburg
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 62 reviews
The price is AU$165
includes taxes & fees
26 Jan - 27 Jan 2026
Hotel Indigo Gatlinburg Downtown by IHG

About the area

Gatlinburg

At Edgewater Hotel - Gatlinburg you'll be within a short 5-minute stroll of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour front desk, a terrace and a fireplace in the lobby. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Downtown Gatlinburg hotel include Anakeesta and Ole Smoky Moonshine Distillery.

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Indoor pool, outdoor pool, pool loungers
Glenstone Lodge
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 2,461 reviews
Glenstone Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of 26 Dec 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on 5 Jan 2026 start from AU$142.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Edgewater Hotel - Gatlinburg?

Yep, Edgewater Hotel - Gatlinburg has a self car park for USD 16.46 per day. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Does Edgewater Hotel - Gatlinburg have a pool?

Yep, and guests love it! Edgewater Hotel - Gatlinburg has an outdoor pool and an indoor pool. The swimming pool will be unavailable from October 26 2025 to October 26 2026 (dates subject to change).

Does Edgewater Hotel - Gatlinburg serve breakfast?

You bet, travelers highly rate the free continental breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Edgewater Hotel - Gatlinburg?

No, Edgewater Hotel - Gatlinburg does not offer an airport shuttle service.

Is there a bar or restaurant at Edgewater Hotel - Gatlinburg?

Yep, you can grab a meal at Edgewater Hotel - Gatlinburg's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Edgewater Hotel - Gatlinburg?

No, only service animals are allowed.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1400 out of 2560 reviews
Rating 8 - Good. 704 out of 2560 reviews
Rating 6 - Okay. 321 out of 2560 reviews
Rating 4 - Poor. 84 out of 2560 reviews
Rating 2 - Terrible. 51 out of 2560 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

The breakfast menu was good. The hotel is overall very dated. The parking area is super tight. Very hard to get in and out of parking spots. The elevator was also very slow. We liked how we could walk right out of the hotel and onto the main strip of Gatlinburg but in general it felt dated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Laarnie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facility, great scenic location and walking distance to everything in Gatlinburg, helpful and attentive staff, great pool, yummy free breakfast with lots of options. We will definitely be back to stay at Edgewater!
Stayed 4 nights in Sep 2025

8/10 Good

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel was nice. But the outside noise was pretty loud.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kapil

Liked: Cleanliness, staff & service, property conditions & facilities
Easy excess to down town.
Stayed 2 nights in Sep 2025

8/10 Good

Bobby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities were clean and nice and convenient to the parkway in Gatlinburg. The only issue I had was the confusion trying to find the office and the parking deck. The parking would be my only issue for not staying again. People were very nice and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness
It was very nice friendly environment
Stayed 2 nights in Sep 2025

4/10 Poor

Alison

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
On the 8th floor, fingernail clippings on the floor by the nightstand, no hot water - only lukewarm, and hot tun in room needed work! All banged up! Parking was difficult and you had to go up the elevator to check in. I’d never stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities
clean room and Location was great
Stayed 3 nights in Sep 2025

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, nice little balconies to watch the tourists and river go by, great friendly staff, love the free breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Jacqueline

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ I stayed at the Edgewater hotel, and had a wonderful experience. The hotel was beautiful and very clean. My room was spacious and comfortable, and the bed was one of the best I’ve slept in while traveling. Breakfast was tasty with a good selection, and the staff made the stay even better with their friendliness. I truly enjoyed my time here and would definitely stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

MARTIN

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of downtown from our room.
Stayed 2 nights in Sep 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Labor Day getaway

We enjoyed our stay. This was the first time that we stayed on the strip in Gatlinburg. The hotel is located in a very good area. Easy access to everything. The only thing that I would recommend is that the mattresses could be a little more comfortable. They are very firm.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast: 1) Would like to see more variety with the breakfast. It was pretty much the same thing every day. For example, maybe you could alternate between bacon and sausage. Perhaps one day offer waffles. 2) Would like to have seen different kinds of creamers for the coffee (ex. vanilla, hazelnut), rather than just plain. 3) The breakfast setup was very clean. From the plastic silverware dispenser to the pancake maker, we noticed much less mess than we usually see at other hotels. We appreciated this very much : ) 4) Loved the milk that was offered : ) Pool: 1) There probably needs to be some sort of signage in the pool area saying how to turn on the jets for the hot tubs. Not many of us knew how to turn these on. And we understood there was some issue with the jets not always working (which, we hope this issue gets resolved), but when they WERE working, it was wonderful : )... Having an inside and outside pool was a real draw for us : ) Service: 1) The service was incredibly friendly. 5 stars for that : )
Stayed 3 nights in Sep 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Just be warned they charge an extra $16.46 ($15 w tax) per day to park in their parking garage. This started in June. I did not book on their website so did not know this. They say you can park on the street but there are never any spots available! It’s downtown Gatlinburg. There are other nice hotels downtown and they don’t charge.
Stayed 4 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
The two hot tubs need some attention. The temperature of each is much different and the jets are pretty much nonexistent.
Stayed 4 nights in Sep 2025

2/10 Terrible

Randall

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the location which was easy walking distance from the main shopping/restaurant area. What was infuriating was a $15/day charge to park in the hotel parking garage. In all my years of travel, I have never had to pay for parking as a hotel guest. This charge alone means I would never stay there again and would not recommend this hotel to any traveler. The room itself was nice, however, the refrigerator was loud and the microwave had an annoying continuous clicking sound when not in use. I had to unplug it when not in use. On a bright note, the maid service was excellent. Two more negatives: maintenance had to come every other day to reprogram the tv because it kept disconnecting to the Internet, and there is only one elevator in the entire eight story hotel, sometimes causing long waits, particularly with guests & housekeeping using the elevator during the day. As stated earlier, I would not recommend this hotel to anyone.
Stayed 5 nights in Sep 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel, staff was great, very clean, wildlife right out your window, close to the strip, the only thing that brought the score down was the parking, the parking garage is not very tall and it was difficult in a full sized truck. But doable
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We even saw a bear in front of hotel
Stayed 1 night in Sep 2025