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Pestana Promenade Ocean Resort Hotel

4.0 star property
Upscale hotel with 2 restaurants and fitness centre

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Photo gallery for Pestana Promenade Ocean Resort Hotel

Indoor pool, outdoor pool
Classic Twin Room, Partial Sea View (Side View)
Restaurant
Interior
Twin Room (Promenade) | Bathroom
Reviews
9.2

Wonderful

Popular amenities

  • Spa
  • Pool
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Rua Simplicio dos Passos Gouveia, #31, Funchal, 9000-001
  • Popular LocationLido Bathing Complex6 min walk
  • Popular LocationCentro Comercial Forum Madeira9 min walk
  • Popular LocationCR7 Museum3 min drive
  • AirportFunchal (FNC-Cristiano Ronaldo)20 min drive

Room options

View all photos for Classic Twin Room, Pool View

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room (Promenade)

Twin Room (Promenade)

Twin Room (Promenade)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, Partial Sea View (Side View)

Classic Twin Room, Partial Sea View (Side View)

Classic Twin Room, Partial Sea View (Side View)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
  • 22 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Twin Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
  • 18 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View

Superior Twin Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Double/Twin Superior Sea View

  • Sleeps 2

Double/Twin Side Sea View 1/2

  • Sleeps 2

Double/Twin Sea View (2Ad)

  • Sleeps 2

Similar properties

Exterior
Pestana Carlton Madeira Ocean Resort Hotel
Pool
Hot tub
Spa
Pet-friendly
4.4 out of 5, Excellent, (1001)
The price is AU$362
for 1 night
includes taxes & fees
29 May - 30 May
Pestana Carlton Madeira Ocean Resort Hotel

About the area

Funchal

At Pestana Promenade Ocean Resort Hotel you'll be within just a 10-minute stroll of Lido Bathing Complex and Ponta Gorda Bathing Complex. Highlights at this eco-friendly hotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool. .A day of pampering can include massages and facials. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Business amenities include meeting rooms and a business centre. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Funchal hotel include CR7 Museum and Funchal Farmers Market.

What's nearby

  • Lido Bathing Complex - 6 min walk
  • Centro Comercial Forum Madeira - 9 min walk
  • Madeira Casino - 3 min drive
  • CR7 Museum - 3 min drive
  • Funchal Farmers Market - 5 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 21 min drive

Restaurants

  • Restaurante Splendida - 3 min walk
  • Loft Brunch & Cocktails - 5 min walk
  • Ristorante Martucci - 5 min walk
  • Papa Manuel Lido - 2 min walk
  • Madeira Bar - 3 min walk

About this property

Pestana Promenade Ocean Resort Hotel

Upscale hotel with 2 restaurants and fitness centre
Pestana Promenade Ocean Resort Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Pestana Promenade Ocean Resort Hotel. For a fee, parking is available.

This 4-star Funchal hotel is smoke free.

  • 110 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2009
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
Pestana Promenade Ocean Resort Hotel offers 110 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 6 per night)

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Deep-Blue and Breezes

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

Property is also known as

Pestana Ocean
Pestana Ocean Promenade
Pestana Ocean Promenade Resort Hotel
Pestana Promenade
Pestana Promenade Ocean
Pestana Promenade Ocean Funchal
Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Resort Hotel
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Pestana Promenade Ocean Resort
Pestana Promenade Ocean Resort Hotel Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Ocean Resort Hotel Hotel Funchal

Frequently asked questions

What is the cancellation policy at Pestana Promenade Ocean Resort Hotel?

Pestana Promenade Ocean Resort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pestana Promenade Ocean Resort Hotel?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Pestana Promenade Ocean Resort Hotel on 29 May 2024 start from AU$280.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pestana Promenade Ocean Resort Hotel?

Yep, Pestana Promenade Ocean Resort Hotel has a self car park for EUR 6 per night.

Are there any beaches close to Pestana Promenade Ocean Resort Hotel?

The closest beach to Pestana Promenade Ocean Resort Hotel is Palmeiras Beach (14.7 km).

Is there a spa on site at Pestana Promenade Ocean Resort Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Pestana Promenade Ocean Resort Hotel have a pool?

Pestana Promenade Ocean Resort Hotel has an outdoor pool and an indoor pool.

What luxury perks are available at Pestana Promenade Ocean Resort Hotel?

Pestana Promenade Ocean Resort Hotel features an outdoor pool, an indoor pool and a sauna.

What makes Pestana Promenade Ocean Resort Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Pestana Promenade Ocean Resort Hotel.

Is Pestana Promenade Ocean Resort Hotel family-friendly?

You bet! With amenities like laundry facilities and an outdoor pool, as well as childcare services in the guestrooms, it's no surprise Pestana Promenade Ocean Resort Hotel is a hit with families.

Is there a free airport shuttle available at Pestana Promenade Ocean Resort Hotel?

No, Pestana Promenade Ocean Resort Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Pestana Promenade Ocean Resort Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pestana Promenade Ocean Resort Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pestana Promenade Ocean Resort Hotel?

No, only service animals are allowed.

Pestana Promenade Ocean Resort Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 396 out of 647 reviews" "
Rating 8 - Good. 209 out of 647 reviews" "
Rating 6 - Okay. 33 out of 647 reviews" "
Rating 4 - Poor. 8 out of 647 reviews" "
Rating 2 - Terrible. 1 out of 647 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marie

Stayed 4 nights in Dec 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ivana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely perfect stay at Pestana Promenade! The rooms are lovely and spacious. The only thing that bugged me was the big arch blocking our view of the sea partially. A few rooms have this problem. The staff are amazing, especially the cleaning ladies who do a wonderful job and are very kind. Amazing staff in the restaurant as well! Thank you Pestana, we will be returning for sure!😀
Stayed 9 nights in Nov 2023

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the hotel and it didn’t disappoint. Every member of staff, no matter what their role, were exceptional. They were professional, yet friendly, and always able to help. They went out of their way to ensure my parents were happy with their vegetarian needs, and spent much time helping us choose our tours. The Island tours are a fantastic way to see everything, or you can get a bus outside the hotel into Funchal then to whenever you need. We found the taxis were reasonably priced too. The hotel outdoor and indoor pools were great, as well as the spa services. All set in beautiful grounds with easy access to the promenade. Breakfast had ample variety with so many bread choices, pastries, an omlette station, fresh fruit, ham, cheses etc. Some nights had fun entertainment with Madeiran dancers and BBQ, good Singers and a quality Karaoke night. The bartenders were happy to make you any cocktail if they had the ingredients, in addition to their extensive list. Our room had a huge super king bed and awesome seaview from our 6th floor balcony. Once again, what made the two weeks were the wonderful staff. It was great to see the Hotel Manager helping the staff and he was always friendly. We particularly want to thank Salomé & Flipe (our favourites), Lina, Tito and Rui in Reception; Fatima, Ana, Tania, Ivone, Claudia and Andrew in the restaurant. Them and others really made time to speak with us and help us have the best time. Thank you again.
Stayed 14 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in a beautiful location
Stayed 1 night in May 2023

4/10 Poor

Janet

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The dining options were a disappointment. After our first buffet dinner was poorly done we chose to only eat our prepaid breakfast onsight. Internet in the room was extremely unreliable and my husband had to go to the business center to use his laptop. The bed was very hard and uncomfortable. On the positive side, the staff were pleasant. While outdated, the rooms were clean.
Stayed 7 nights in May 2023

4/10 Poor

Jad

Travelled with partner
Disliked: Cleanliness
Be careful while booking this property. The property does not offer double/Queen beds as advertised on some booking sites. Property has nice views with a good pool. Location is a bit far to the center if you're expecting to walk. Rooms are spacious but seem a bit outdated and beds are not comfortable. Amenities closing hours are quite early. Hotel seems to be likened by much older age group. You would expect better service for the price you pay. Property has lots of potential but seems owners don't want to invest in it. I do not recommend this place.
Stayed 5 nights in Apr 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking hotel
Excellent trip. Stayed 4 days andvreally enjoyed. Madeira is beautiful and the Pestana is a great base fir exploring or relaxing. Excellent rooms with sea views and dining options great
Stayed 4 nights in Apr 2023

10/10 Excellent

Audrey, Canton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at the property for one evening due to a flight cancellation. The property was nice, the staff friendly, and the location was great.
Stayed 1 night in Apr 2023

10/10 Excellent

Fozia

Liked: Cleanliness, staff & service
Staff are amazing at this place. So helpful, so caring, honestly I was so happy staying here. It is a little worn in places and the double bed was two singles smushed together, but I enjoyed myself and had fun. I would come again.
Stayed 2 nights in Feb 2023