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Barceló Fuerteventura Castillo

4.0 star property
Beach hotel with 4 restaurants and 3 outdoor pools

Photo gallery for Barceló Fuerteventura Castillo

3 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
White sand
Marina

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • Spa
  • Gym
The current price is AU$268
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Avenida del Castillo s/n, Antigua, Fuerteventura, 35610
  • Place, Caleta de Fuste Marina
    ‪1 min walk‬
  • Place, Caleta del Fuste
    ‪5 min walk‬
  • Place, Fuerteventura Golf Course
    ‪5 min drive‬
  • Airport, Puerto del Rosario (FUE-Fuerteventura)
    ‪8 min drive‬

Room options

View all photos for Bungalow (for Use as Single)

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Bungalow (for Use as Single)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 52 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Bungalow

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Superior Bungalow

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Bungalow

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Superior Bungalow

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Bungalow

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Superior Bungalow

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Bungalow

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Superior Bungalow

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Deluxe Vista Mar Con Bañera De Hidromasaje

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Junior Suite Deluxe Vista Mar Con Bañera De Hidromasaje

Highlights

Balcony or patio
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Deluxe Vista Mar Con Bañera De Hidromasaje ( 2 Adults, 1 Child)

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Junior Suite Deluxe Vista Mar Con Bañera De Hidromasaje ( 2 Adults, 1 Child)

Highlights

Balcony or patio
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Suite (2A1C)

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Deluxe Suite (2A1C)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Hypo-allergenic bedding
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 Twin Bed

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 Twin Bed

About the area

Antigua

A family-friendly stay in Antigua awaits you at Barceló Fuerteventura Castillo. Within steps you'll find Caleta de Fuste Marina and Caleta del Fuste within a 10-minute stroll. Highlights at this beach hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Restaurante Mafasca, serves international cuisine and is open for breakfast, lunch and dinner. La Perlita is the hotel's own rooftop bar. Enjoy the marina, free kids' club, gym and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Caleta de Fuste hotel include Playa la Guirra and Centro Comercial Atlantico.

What's nearby

  • Caleta de Fuste Marina - 1 min walk - 0.0 km
  • Caleta del Fuste - 5 min walk - 0.5 km
  • Playa la Guirra - 19 min walk - 1.6 km
  • Centro Comercial Atlantico - 3 min drive - 2.3 km
  • Fuerteventura Golf Course - 5 min drive - 3.4 km

Getting around

  • Puerto del Rosario (FUE-Fuerteventura) - 11 min drive

Restaurants

  • ‪Wild West - ‬11 min walk
  • ‪O'Connors Irish Pub - ‬10 min walk
  • ‪The Dog And Duck - ‬9 min walk
  • ‪Frasquita El Castillo - ‬12 min walk
  • ‪La Perlita Snack Bar - ‬6 min walk

About this property

Barceló Fuerteventura Castillo

Beach hotel with 4 restaurants and 3 outdoor pools
Some rates at Barceló Fuerteventura Castillo are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Fuerteventura Castillo, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Barceló Fuerteventura Castillo. Self parking is free.

This 4-star Antigua hotel is smoke free.

  • 380 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Barceló Fuerteventura Castillo offers 380 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies or patios. Beds feature down duvets. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Rooms have partially open bathrooms.

This Antigua hotel provides complimentary wireless Internet access. 32-inch plasma televisions come with satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Barceló Fuerteventura Mar
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 611 reviews
The price is AU$346
includes taxes & fees
1 Dec - 2 Dec
Barceló Fuerteventura Mar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Dolce Vita
  • La Perlita
  • Restaurante Mafasca
  • Restaurante Palo Santo

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Sauna

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Marina
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation.

Property Registration Number H-35-2-0000050

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Caleta De Fuste
Barceló Castillo Beach
Barceló Castillo Beach Antigua
Barcelo Castillo Beach Hotel Caleta De Fuste
Barceló Castillo Beach Resort
Barceló Castillo Beach Resort Antigua
Barcelo Castillo Beach Resort Fuerteventura/Caleta De Fuste
Barcelo El Castillo
Castillo Resort
Barceló Castillo Beach Resort
Barcelo Fuerteventura Castillo
Barceló Fuerteventura Castillo Hotel
Barceló Fuerteventura Castillo Antigua
Barceló Fuerteventura Castillo Hotel Antigua

Frequently asked questions

What is the cancellation policy at Barceló Fuerteventura Castillo?

Barceló Fuerteventura Castillo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Fuerteventura Castillo?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Barceló Fuerteventura Castillo on 1 Dec 2025 start from AU$268.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Fuerteventura Castillo?

Yep, Barceló Fuerteventura Castillo has a free self car park.

Are there any beaches close to Barceló Fuerteventura Castillo?

Yep, Barceló Fuerteventura Castillo is a short 5-minute walk from Caleta del Fuste. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Barceló Fuerteventura Castillo?

Yep, there is an onsite spa at Barceló Fuerteventura Castillo. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Barceló Fuerteventura Castillo have a pool?

Barceló Fuerteventura Castillo has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Barceló Fuerteventura Castillo?

Barceló Fuerteventura Castillo features 3 outdoor pools, a full-service spa and 4 restaurants.

What makes Barceló Fuerteventura Castillo a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Barceló Fuerteventura Castillo.

Is Barceló Fuerteventura Castillo family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Barceló Fuerteventura Castillo is a hit with families.

Does Barceló Fuerteventura Castillo serve breakfast?

You bet, buffet breakfast is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Barceló Fuerteventura Castillo?

No, Barceló Fuerteventura Castillo does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Fuerteventura Castillo?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Fuerteventura Castillo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Barceló Fuerteventura Castillo?

No, only service animals are allowed.

Reviews

Barceló Fuerteventura Castillo Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 275 out of 818 reviews
Rating 8 - Good. 370 out of 818 reviews
Rating 6 - Okay. 119 out of 818 reviews
Rating 4 - Poor. 40 out of 818 reviews
Rating 2 - Terrible. 14 out of 818 reviews

Reviews

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
The room was not available at 3pm when check in so could not use the pool and then when we did get our room we walked about 5 mins and the keys did not work so we had to go back to change them there were two beds put together but they kept moving and we both kept falling through the gap
Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good resort in a great location. You receive this flimsy card key to wear around your wrist. Either it stops working or it falls off. You need a better solution. I did half board and was not too happy with the food. I only eat meat. There was plenty of it but just not that good. My favourite food item was the made to order omelet at breakfast. In addition, at breakfast water is free. At dinner you are charged for water. In my opinion, this is an injustice. Overall, I would return to this resort, but would have my meals at local restaurants.
Stayed 7 nights in Feb 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing worth the money

Amazing cop premium drinks lovely staff gorgeous rooms better food at the other hotel especially the pool bar
Stayed 4 nights in Feb 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay in the Royal room with hot tub overlooking the garden and sea. Comfy bed, quiet location and walking distance to beach and restaurants. Friendly staff and even received chocolates on the pillows. I enjoyed using the exclusive Royal guests only pools.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather, SANDOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that the property was well maintained and organised, positioned in an ideal spot to access Caleta De Fuste resort and / beach. I was fortunate to receive an upgrade to Junior Suite. The staff were extremely friendly, helpful and efficient. Nothing was too much trouble. The Castle in the grounds gave the hotel a sense of grandness. Although the swimming pool was very cold, I did access it. I liked that my block (3) was very close to the pool and buffet restaurant. I liked that I could also eat in the other hotel and try various cuisines e.g. Mexican. My only improvement would be for the buffet food to be hotter than it was. I know in the Mediterranean there is a tendency not to have the food piping hot but that's my preference.
Stayed 7 nights in Feb 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very poorly equipped to self cater. Kitchen area was very tired looking, door trims were coming off and fitted badly.
Stayed 9 nights in Jan 2025

10/10 Excellent

Hetal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Room size was amazing Slightly random open plan sink / bathroom with no privacy. Ideal if there was a smoke screen in this area to get some privacy
Stayed 5 nights in Jan 2025

10/10 Excellent

brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2024

2/10 Terrible

Anna-Maria

Disliked: Property conditions & facilities
Disappointing and misleading experience I booked Barcelo Castillo Resort for our Christmas holiday, expecting a child-friendly experience based on its advertising, but it turned out to be a big disappointment. My 4-year-old was upset to find the princess/pirate room closed, the pools too cold to use, and no toys available in the Barcy Club. The children’s disco was poorly organized, held outdoors in the cold December evenings, making it very uncomfortable. The layout of the resort was inconvenient—long walks were required to reach any bar, restaurant, or the gym. Speaking of the gym, it was at the far end of the resort, shared with Barcelo Mar, and so overcrowded that exercising was impossible. The food in the restaurant was tasteless, often undercooked, and required multiple requests to have grilled items properly cooked. The bar offered a very limited drink selection. For Christmas night, we were charged triple the normal rate, and while the dinner was nice, it didn’t justify the price. The only benefit was access to the Barcelo Mar heated pool and children’s entertainment, but this required another long walk, which wasn’t practical every night with a tired toddler. Despite my repeated complaints, staff were unhelpful and didn’t address issues like the broken shower head that splashed water all over the bathroom. Overall, the experience was far below expecand wojld not recommend. Definetly not coming back here again.
Stayed 13 nights in Dec 2024

4/10 Poor

Ryan, Nottingham

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at 3 separate Barcelo hotels in the past 3 years, this is the worst. It’s a huge site, it was a 20min round trip to walk to reception or for breakfast/dinner. When there was a problem with my keycard slightly before checkout time, the staff were not helpful, apologetic or sympathetic. It was 10 mins to walk there, queue to be seen, separate ‘royal level’ reception wouldn’t even talk to me, pointed me in the direction of main reception. All in all, a 35 minute total to resolve a key problem which left me 20 mins to shower and get organised. Room cleaning staff only made beds and changed towels, not one thing else, it isn’t acceptable with the price paid and for an upmarket hotel chain like Barcelo. Restaurant staff and food good, can’t fault that. Bar staff didn’t want to be there, rushed drinks and onto the next. Bars need tidying up, the harbour area is lovely, but the bar and entertainment area could be changed and made a lot nicer and certainly cleaner. All in all, I won’t stay again, there are better hotels out there.
Stayed 5 nights in Nov 2024

8/10 Good

Eby John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, perfect for a getaway from city life.
Stayed 5 nights in Sep 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy I got a amazing upgrade thank you so much 👍
Stayed 2 nights in Mar 2024

8/10 Good

Angela

Business traveller
Liked: Amenities
The bathroom set up was bizarre ! You have to be 6ft tall to see in the small mirror and shower head was hopeless. Didn’t adjust .. and sprayed everywhere but on you !
Stayed 2 nights in Jan 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
It was fine, various things in the apartment didn’t work however (light bulbs, only one air conditioning unit, shower gel holder kept falling off). I didn’t tell reception because it wasn’t enough to warrant that much effort but just not sure why they weren’t just working. Aren’t they checked every time there is a switchover? I wasn’t advised about the Barceló app so when I went to the spa all the appointments were fully booked. And the steam room wasn’t working. Also, sadly the food at evening meal (I went half board) was terrible. I would not really have said this was 4*.
Stayed 4 nights in Dec 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Dariusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

6/10 Okay

thomas william

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The check in gime online says 2pm, once arrived the rude receptionist said it was 3pm, but the room still wasmt ready until 3 20pm Both air con units in the room were dripping water, shower head was missing, bathroom window didnt open properly, Usual people putting towels on sundeds in the morning to reserve them, the beach is 10.50 euros a day for 2 sunbeds, buffet food 7/10, But still enjoyed my stay, weather was great, beach was great,
Stayed 7 nights in Oct 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing stay - staff all so helpful and cheerful. Any problems we had were sorted out efficiently and with our comfort in mind. Will definitely be returning again.
Stayed 5 nights in Oct 2023

8/10 Good

Andre

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Good hotel. Bad food.

Very good hotel. Modern, clean. The only gripe we had was with the food. We had an all-inclusive package and lunches and dinner were not good. Food was very uninspiring. Every day pizza, pasta and perhaps one type of fish. Dessert was also not good, except the fresh fruit. We ended up eating out every day.
Stayed 3 nights in Oct 2023

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a fantastic location. A big plus is you can use all the facilities in Barcelo Mar along with Castillo.
Stayed 7 nights in Aug 2023

2/10 Terrible

darren

Disliked: Cleanliness, staff & service, property conditions & facilities

Week from hell

Just returned from a terrible week at this hotel. Not 4* at all. The food is the same for lunch and dinner every day and overcooked but cold! Despite being on all inclusive spent the first 4 days arguing with staff to be able to get bottled water during the day - they prefer to give you warm water from a machine with ice cubes in. Only after complaining to the manager was I able to get bottled water. Both my partner and I were ill for the majority of the stay! Staff rude and miserable. Hardly any parasols and people having to bring suN loungers from their rooms to the pool as not enough to go around! I will be contacting their head office with my comments it was so bad!
Stayed 9 nights in Jul 2023

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family holiday

Great family holiday! Would love to come back
Stayed 6 nights in Jul 2023

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2023