6/10 Okay
Vaughan
11 June 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location: great. Near airport, shops, bars and on lovely beach. Room - clean but don't like having to pay to use the safe. Our patio had no privacy between our neighbours and the hot tub was more like a bath tub (for one) which you had to fill up before use. The top AI package was good as included a bar at the marina and free access to the spa where you could relax around the pool without feeling like a sardine. Lomi lomi massage was not cheap but it was excellent.
Food - as vegans, this hotel had the least terrible reviews on Fuerta Ventura which is why we chose it. Signage was good but choice was very limited. Could order in advance for the whole week some vegan alternatives (tofu, sausages, fake chicken nuggets, vege burger) which we did. Sausages and nuggets were actually excellent! There was at least plant based milk and yoghurt available without asking.
Evening entertainment was good but bar as understaffed so service slow. Bar by pool was well staffed but some bartenders were lacking knowledge on cocktails and on several occasions the glasses smelt dirty (so we always asked for plastic ones). Overall service was good though and friendly and they did try their best to help us vegans!
Vaughan
Stayed 5 nights in May 2025
