See all properties
Save

Mercure Hotel Kaiserhof Frankfurt City Center

Property class: 4.5

Photo gallery for Mercure Hotel Kaiserhof Frankfurt City Center

A modern hotel lobby with a central round table displaying various food items and glassware.
The exterior of the Mercure Hotel with a modern facade, large windows, and potted plants at the entrance.
A modern lounge area with a long sofa, two armchairs, and a small table with a lamp.
A hotel lobby with a large, circular logo on the glass wall, a reception desk, and a seating area with a sofa and tables.
A dining area with tables set for meals, featuring a cityscape mural on the wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$157
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
Kaiserstr. 62, Frankfurt, HE, 60329
  • Place, Financial District
    ‪1 min walk‬
  • Place, Kaiserstrasse
    ‪1 min walk‬
  • Place, Frankfurt Trade Fair
    ‪13 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a bed, a desk with a coffee maker, a kettle, and a tray with coffee packets.

Superior Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with a bed, a desk with a coffee maker, a kettle, and a tray with coffee packets.

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, and a television.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(32 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with a desk, chair, bed, and a lamp.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Twin Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Privilege, Twin Room, Multiple Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Privilege, Suite, 1 Double Bed

A hotel room with a bed, a desk with a chair, a lamp, and artwork on the wall.

Privilege, Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

You may also like

Ad
Lobby sitting area

Capri by Fraser Frankfurt

Gallus
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.2 out of 10, Wonderful, 1,000 reviews
The price is AU$126
includes taxes & fees
21 Aug - 22 Aug
Capri by Fraser Frankfurt

About the area

Frankfurt

Mercure Hotel Kaiserhof Frankfurt City Center places you in the centre of Frankfurt, connected to a railway/underground station and within just a 15-minute stroll of popular places like Frankfurt Christmas Market and Römerberg. Highlights at this luxury hotel include in-room free WiFi and tablet computers. .Executive Lounge is the hotel's own bar. 3229 square feet (300 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 20-minute walk of this 4.5-property class Bahnhofsviertel hotel include Frankfurt Trade Fair and Congress Center Messe Frankfurt.

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Kaiserstrasse - 1 min walk - 0.1 km
  • Frankfurt Trade Fair - 13 min walk - 1.2 km
  • Römerberg - 14 min walk - 1.2 km
  • Frankfurt Christmas Market - 14 min walk - 1.2 km

Getting around

  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Central Station Tram Stop - 3 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • ‪Sapôres Sàigòn Street Food - ‬1 min walk
  • ‪Der Fette Bulle - ‬1 min walk
  • ‪Taunus Eck - ‬3 min walk
  • ‪Bacco - ‬2 min walk
  • ‪Kakadu's - ‬1 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the luxury Mercure Hotel Kaiserhof Frankfurt City Center. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Frankfurt hotel.

  • 1 building
  • 106 guestrooms or units
  • 7 levels
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 1980
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Mercure Hotel Kaiserhof Frankfurt City Center offers 106 accommodations with tablet computers and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Victoria Hotel
Bahnhofsviertel
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
4.3 out of 5, Excellent, 1,002 reviews
The price is AU$120
includes taxes & fees
17 Aug - 18 Aug
Victoria Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Executive Lounge

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1980
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 22 per day
  • Rollaway bed fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number DE277083211

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt

Frequently asked questions

What is the cancellation policy at Mercure Hotel Kaiserhof Frankfurt City Center?

Mercure Hotel Kaiserhof Frankfurt City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Kaiserhof Frankfurt City Center?

As of 16 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Kaiserhof Frankfurt City Center on 17 Aug 2026 start from AU$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Kaiserhof Frankfurt City Center?

Yep, Mercure Hotel Kaiserhof Frankfurt City Center has a self car park for EUR 22 per day. A self car park is also available, for a fee. Onsite parking is limited.

What makes Mercure Hotel Kaiserhof Frankfurt City Center a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mercure Hotel Kaiserhof Frankfurt City Center.

Is Mercure Hotel Kaiserhof Frankfurt City Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Hotel Kaiserhof Frankfurt City Center is a hit with families.

Does Mercure Hotel Kaiserhof Frankfurt City Center serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Hotel Kaiserhof Frankfurt City Center?

No, Mercure Hotel Kaiserhof Frankfurt City Center does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Hotel Kaiserhof Frankfurt City Center?

No, pets are not allowed.

Mercure Hotel Kaiserhof Frankfurt City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 1002 reviews
Rating 8 - Good. 414 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christilia

Liked: Cleanliness, staff & service, amenities
Nice room and location
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Brent

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was alright, small rooms, kinda clean, and the neighbourhood was terrible and sketchy. I would recommend staying elsewhere for the price - pay for an uber to go somewhere better.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy hotel with good service.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Sachiko

Disliked: Cleanliness, amenities
Booked for 3 guests, but towels, water were provided only for 2 people. Overall, expected better service for the price. The location was convenient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, perfect location
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Wanda

Liked: Cleanliness, amenities, property conditions & facilities
Nearby main train station conveniently
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Tayfun

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel but the location lets it down
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Chamanthi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, reasonably spacious room and bathroom. Good value
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Hong Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Chinweike

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to the train station
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Clean, big rooms.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, super friendly cordial staff - highly recommend for a short trip to Frankfurt.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Convenient to train station although area little dodgy at night...near red-light district? Hotel allowed easy check in. Spacious room. Excellent breakfast.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Irene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival front desk staff (male) wasn’t friendly. Room wasn’t clean, stepped on broken pieces of glass, fortunately didnt have any cuts. Shower gel was also not filled up & had to call front desk to replenish. Towel also not changed & had to again call them. Overall experience wasn’t that great. Except within walking distance to main train station.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Tracey Patricia Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Frankfurt.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was excellent.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to station
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Damandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice place good facilities
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Stefo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and quality location.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of the hotel. Lots of places to try and drink. Underground train were close by and security of the room mase me feel safe.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Stayed 1 night in Aug 2024