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Portrait Firenze - Lungarno Collection

5.0 star property
Luxury hotel with spa services and 24-hour front desk

Photo gallery for Portrait Firenze - Lungarno Collection

Exterior
Suite, River View (Prestige) | Living area
Suite, River View (Portrait)
Lobby
Signature Suite (Ponte Vecchio) | Balcony view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • Room service
  • Pet-friendly
The current price is AU$2,322
includes taxes & fees
6 July - 7 July

Explore the area

Map
Lungarno degli Acciaiuoli, 4, Florence, FI, 50123
  • Ponte Vecchio
    ‪1 min walk‬
  • Uffizi Gallery
    ‪3 min walk‬
  • Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Studio (Portrait)

Studio (Portrait)

Studio (Portrait)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Studio, River View

Deluxe Studio, River View | Living area

Deluxe Studio, River View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
LCD TV
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | Living area

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
LCD TV
  • 58 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, River View (Portrait)

Suite, River View (Portrait) | Living area

Suite, River View (Portrait)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 85 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Timeless)

Suite (Timeless)

Suite (Timeless)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
2 bedrooms
Blackout curtains
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite (Ponte Vecchio)

Signature Suite (Ponte Vecchio) | Balcony view

Signature Suite (Ponte Vecchio)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
2 bedrooms
Blackout curtains
Separate bath and shower
  • 120 sq m
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, River View (Prestige)

Suite, River View (Prestige) | Living area

Suite, River View (Prestige)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 56 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, River View

Superior Suite, River View | View from room

Superior Suite, River View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
LCD TV
  • 52 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About the area

Florence

A luxury stay in the heart of Florence awaits you at Portrait Firenze - Lungarno Collection. Within steps you'll find Ponte Vecchio and Uffizi Gallery within a short 5-minute stroll. Highlights at this family-friendly hotel include a restaurant and iPads. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also valet parking, along with the convenience of airport pick-up service. .Attractions within a short walk walk of this 5-property class Historic Centre of Florence hotel include Piazza della Signoria and Palazzo Vecchio.

What's nearby

  • Ponte Vecchio - 1 min walk - 0.0 km
  • Uffizi Gallery - 3 min walk - 0.3 km
  • Pitti Palace - 7 min walk - 0.6 km
  • Piazza di Santa Maria Novella - 8 min walk - 0.7 km
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 10 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 13 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪La Bottega Del Gelato - ‬2 min walk
  • ‪Gelateria Caffe delle Carrozze - ‬2 min walk
  • ‪Ristorante Queen Victoria - ‬2 min walk
  • ‪Rooster Cafe - ‬4 min walk
  • ‪Pizzeria Piccadilly - ‬2 min walk

About this property

Portrait Firenze - Lungarno Collection

Luxury hotel with spa services and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A meeting room and limo/town car service are available.

Public spaces have free WiFi. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Portrait Firenze - Lungarno Collection. You'll have access to the health club at a partner property. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

  • 37 guestrooms or units
  • 7 levels
  • Built in 2014
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Portrait Firenze - Lungarno Collection offers 37 accommodations with iPads and DVD players. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

LCD televisions come with premium digital channels. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish

Similar properties

Exterior

Hotel Lungarno - Lungarno Collection

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 572 reviews
The price is AU$1,504
includes taxes & fees
7 July - 8 July
Hotel Lungarno - Lungarno Collection

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • On a river

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Lift

More

  • 7 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPad
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 45 per person
  • Airport shuttle fee: EUR 70 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number IT048017A1MOLICJPD

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Lungarno Suites
Lungarno Suites House
Lungarno Suites House Florence
Portrait Firenze Hotel Florence
Portrait Firenze Hotel
Portrait Firenze Florence
Portrait Firenze
Portrait Firenze Lungarno Collection
Portrait Firenze - Lungarno Collection Hotel
Portrait Firenze - Lungarno Collection Florence
Portrait Firenze - Lungarno Collection Hotel Florence

Frequently asked questions

What is the cancellation policy at Portrait Firenze - Lungarno Collection?

Portrait Firenze - Lungarno Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Portrait Firenze - Lungarno Collection?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Portrait Firenze - Lungarno Collection on 6 July 2025 start from AU$2,294.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Portrait Firenze - Lungarno Collection?

Yep, Portrait Firenze - Lungarno Collection has covered valet parking for EUR 60 per day.

Is there a spa on site at Portrait Firenze - Lungarno Collection?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

What makes Portrait Firenze - Lungarno Collection a romantic place to stay?

Couples spa treatments and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Portrait Firenze - Lungarno Collection.

Is Portrait Firenze - Lungarno Collection family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Portrait Firenze - Lungarno Collection is a hit with families.

Does Portrait Firenze - Lungarno Collection serve breakfast?

You bet, buffet breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Portrait Firenze - Lungarno Collection?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Portrait Firenze - Lungarno Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Portrait Firenze - Lungarno Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Portrait Firenze - Lungarno Collection?

Dogs are welcome at Portrait Firenze - Lungarno Collection, with food and water bowls and litter trays on offer.

Portrait Firenze - Lungarno Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 251 out of 291 reviews
Rating 8 - Good. 30 out of 291 reviews
Rating 6 - Okay. 5 out of 291 reviews
Rating 4 - Poor. 3 out of 291 reviews
Rating 2 - Terrible. 2 out of 291 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very nice however there was construction below us. Additionally, the restaurant and bar were not open due to renovations.
Stayed 3 nights in Mar 2025

10/10 Excellent

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia, San Mateo

Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffry Ira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top shelf in every respect
Stayed 6 nights in Dec 2024

10/10 Excellent

Brynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with an excellent view of the bridge. Excellent, attentive staff, beautiful rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I’ve ever stayed at. Amazing service and fantastic restaurant, close to everything!
Stayed 5 nights in Sep 2024

6/10 Okay

Marie-Claude

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is well situated, within walking distance of all the tourist attraction. However it is Not worth the price & a 4⭐️ at best. The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!! The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy. Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests. The restaurant has very limited choices.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Aug 2024

10/10 Excellent

Sidhartha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sherri

Stayed 2 nights in Jun 2024

10/10 Excellent

Zara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence : - welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room) - the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants) - easy interaction by text message - immediate responses - very warm and patient staff - beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.) - location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter. - will return and stay there every time we are in Florence
Stayed 4 nights in Apr 2024

10/10 Excellent

Yukie

Stayed 5 nights in Apr 2024

10/10 Excellent

Noor

Stayed 5 nights in Feb 2024

10/10 Excellent

Nayef

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location in the heart of Florence
Stayed 4 nights in Feb 2024

10/10 Excellent

Nawaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, I enjoyed so much
Stayed 3 nights in Oct 2023

10/10 Excellent

Guy

Travelled with family
Excellent service and staff and room was really well appointed with good quality linen and bathroom products. Would definitely recommend it. Only slight issue was with breakfast where the service at times was slow and the food from the buffet was not especially inspiring but a minor grip which would not stop us from going back.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dragica

Stayed 2 nights in Jul 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in a great location

Great boutique hotel in an amazing location - can’t ask for better views of Ponte Vecchio - sitting outside for breakfast or a late afternoon Aperol watching people ambling by is magical - the view of the bridge from our 3rd floor suite was stunning
Stayed 3 nights in Jun 2023

10/10 Excellent

Audra

Stayed 3 nights in Apr 2023

10/10 Excellent

Yara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Alexander, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful hotels I have stayed in. The view of the Arno and the Ponte Vecchio from my hotel room were a wonderful memory.
Stayed 1 night in Nov 2022

10/10 Excellent

Peggy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The minute you walk through the door at Portrait you are taken care of and pampered. The room is exceptional in every way from the dishwasher to the toiletries. The staff is unsurpassed in their desire to please & serve you. This property is exceptional & I would rate it above the Four Seasons chain. Maybe only the One & Only chain exceeds it. Thank you to all the staff for making our stay memorable.
Stayed 1 night in Oct 2022

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is unsurpassed in every way. The room with an amazing view was perfect and included anything a client would want from a flat iron to a checkin treat and drink. The staff catered to every need and request in a timely manner. There is nothing I would change. We will definitely return to the perfect hotel in the perfect location.
Stayed 1 night in Oct 2022

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff, wonderful restaurant on the premises and beautiful views of the river.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Service

Upon arrival, our bags were whisked away and we were offered welcome drinks. It was mid afternoon and we were hungry, but many restaurants were closed. The staff quickly made a recommendation and called the restaurant to reserve a table for us. At night, a menu of different pillows were offered. Overall, the location was perfect. The room itself was clean though not overly spacious. The service was top-notch. Highly recommend if you’re willing to splurge a bit.
Stayed 1 night in Apr 2022