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DoubleTree by Hilton Florence Metropole

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for DoubleTree by Hilton Florence Metropole

Bar (on property)
Hallway
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$219
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
Via del Cavallaccio 36, Florence, FI, 50142
  • Place, The Garden of Archimedes
    ‪8 min walk‬
  • Place, Arno River
    ‪4 min drive‬
  • Place, Cascine Park
    ‪5 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Bidet
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Twin Room, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Bidet
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Shower, free toiletries, hair dryer, slippers

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Corner

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, City View, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

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22 Dec - 23 Dec
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About the area

Florence

At DoubleTree by Hilton Florence Metropole you'll be 2.5 km (1.5 mi) from Arno River and 2.9 km (1.8 mi) from Cascine Park. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Luci Della Citta, serves Italian cuisine and is open for lunch and dinner. 5382 square feet (500 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning full breakfast is available. There's also self parking, along with the convenience of train pick-up service. .Attractions within a 10-minute drive of this 4-property class Florence hotel include Piazza di Santa Maria Novella and Pitti Palace.

What's nearby

  • The Garden of Archimedes - 8 min walk - 0.7 km
  • Teatro Cantiere Florida - 11 min walk - 1.0 km
  • Parco Fedi - 16 min walk - 1.4 km
  • Arno River - 4 min drive - 4.3 km
  • Cascine Park - 5 min drive - 2.9 km

Getting around

  • Porta al Prato Station - 6 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
  • Peretola Airport (FLR) - 13 min drive

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪Bar Torello - ‬7 min walk
  • ‪Old Wild West - ‬1 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Melody - ‬13 min walk

About this property

DoubleTree by Hilton Florence Metropole

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Florence Metropole. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 212 guestrooms or units
  • 15 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Florence Metropole offers 212 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Similar properties

Bar (on property)
Hilton Garden Inn Florence Novoli
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 848 reviews
The price is AU$219
includes taxes & fees
23 Dec - 24 Dec
Hilton Garden Inn Florence Novoli

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Train station drop-off (surcharge)
  • Covered parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Weight limit: 75 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Florence
Doubletree by Hilton Florence Metropole Hotel Florence

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Florence Metropole?

DoubleTree by Hilton Florence Metropole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Florence Metropole?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Florence Metropole on 21 Dec 2025 start from AU$194.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Florence Metropole?

Yep, DoubleTree by Hilton Florence Metropole has a covered self car park for EUR 10.00 per day. A self car park is also available, for a fee.

What makes DoubleTree by Hilton Florence Metropole a romantic place to stay?

A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Florence Metropole.

Is DoubleTree by Hilton Florence Metropole family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Florence Metropole is a hit with families.

Does DoubleTree by Hilton Florence Metropole serve breakfast?

Sure does, full breakfast is on offer daily.

Is there a free airport shuttle available at DoubleTree by Hilton Florence Metropole?

No, DoubleTree by Hilton Florence Metropole does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Florence Metropole?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Florence Metropole?

Check-in begins at 2 PM. Check-out time is noon.

DoubleTree by Hilton Florence Metropole Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy, Oak Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room and really comfortable bed. Great view. There was loud music playing on the street (a club?) that kept me awake for a while, and the hotel is not within walking distance of any sights. Had to take a cab to the city center or to dine.
Stayed 1 night in Sep 2025

10/10 Excellent

Rusty

Travelled with group
Liked: Staff & service, property conditions & facilities
Great visit
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Shelene

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The AC was continuously warm and they were not able to rectify the problem. We were given a fan to help us have cool air at nights and in the days.the fridge didn’t work for the first two days. The room service in terms of cleanliness was good. They were sure to keep the room tidy everyday. The breakfast was terrible. Overall I did not enjoy the stay. Don’t think I’d do it again
Stayed 4 nights in Aug 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little ways out which required multiple car service rides. Extremely warm inside.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lidiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities
Clean and newer rooms. Hotel staff friendly
Stayed 1 night in Jun 2025

2/10 Terrible

Lori

Travelled with family
Staff was not welcoming or helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Would stay here again.
Stayed 1 night in May 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was broken. The sink in our room was leaking. They switched us to another room where the shower door wouldn't close and leaked all over the floor. We were excited to go to the pool, but it was broken was well. There was a sign saying that it was closed for maintenance. However, no maintenance appeared to be in progress. All this would've been acceptable for a cheap motel. However, for a 4 star hotel it was not acceptable.
Stayed 2 nights in May 2025

10/10 Excellent

Sayed, Oshaws

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 3 nights in May 2025

8/10 Good

ARIF, setauket

Liked: Cleanliness, property conditions & facilities
Overall good
Stayed 1 night in May 2025

10/10 Excellent

inder pal

Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with really nice and helpful staff
Stayed 2 nights in Apr 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Joy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Stayed 1 night in Oct 2024

10/10 Excellent

David Riddick

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
Stayed 9 nights in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence, DELTONA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Great experience in Florence

Very nice, breakfast was good, shuttle to tram station was great. driver, the only philipino was the nicest person. If you have large luggage definitely need to take taxi. If to train station. Will cost you 30. To 40 euro not very nice. Take tram to Florence center and back without luggage anytime.
Stayed 3 nights in Sep 2024

10/10 Excellent

CASSIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

CASSIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Kirstin

Stayed 3 nights in Sep 2024