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c-hotels Diplomat

4.0 star property
Hotel with a bar, a short walk to Basilica of Santa Maria Novella

Photo gallery for c-hotels Diplomat

Bar (on property)
Front of property
Interior
Reception
Smart City View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Laundry
The current price is AU$388
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Via Alamanni Luigi 9, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Ponte Vecchio
    ‪14 min walk‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Spacious Triple

Spacious Triple

Spacious Triple

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Sofa bed - single
Bidet
Deep-soaking bath
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Deep-soaking bath
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Smart City View

Minibar, in-room safe, individually furnished, desk

Smart City View

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Deep-soaking bath
Hairdryer
Minibar
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Deep-soaking bath
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

8.4 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Deep-soaking bath
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Smart

Smart

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Deep-soaking bath
Hairdryer
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Deep-soaking bath
Hairdryer
Minibar
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Bidet
Deep-soaking bath
Hairdryer
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

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Front of property

25hours Hotel Florence Piazza San Paolino

Historic Centre of Florence
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 870 reviews
The price is AU$571
includes taxes & fees
8 Oct - 9 Oct
25hours Hotel Florence Piazza San Paolino

About the area

Florence

C-hotels Diplomat puts you in the heart of Florence, within just a 10-minute stroll of popular attractions like Basilica of Santa Maria Novella and Central Market. Highlights at this hotel include in-room free WiFi and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute walk of this 4-property class Historic Centre of Florence hotel include Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella.

What's nearby

  • Piazza di Santa Maria Novella - 6 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Piazza del Duomo - 13 min walk - 1.1 km
  • Ponte Vecchio - 14 min walk - 1.2 km
  • Uffizi Gallery - 17 min walk - 1.5 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 1 min walk
  • Florence Santa Maria Novella Station - 2 min walk
  • Peretola Airport (FLR) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Vyta - ‬2 min walk
  • ‪Tentazioni Cafè - ‬2 min walk
  • ‪#12Ozcoffeejoint - ‬4 min walk

About this property

c-hotels Diplomat

Hotel with a bar, a short walk to Basilica of Santa Maria Novella
C-hotels Diplomat offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. C-hotels Diplomat also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

  • 85 guestrooms or units
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
C-hotels Diplomat offers 85 accommodations with minibars and a safe. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT048017A1WEOSWDFF

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence

Frequently asked questions

What is the cancellation policy at c-hotels Diplomat?

C-hotels Diplomat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at c-hotels Diplomat?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at c-hotels Diplomat on 12 Oct 2025 start from AU$363.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at c-hotels Diplomat?

Yep, c-hotels Diplomat has a self car park for EUR 30 per night.

What makes c-hotels Diplomat a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at c-hotels Diplomat.

Are there hot tubs in the rooms at c-hotels Diplomat?

No, but there are deep-soaking baths in the guestrooms.

Does c-hotels Diplomat serve breakfast?

Yep, buffet breakfast is served daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at c-hotels Diplomat?

No, c-hotels Diplomat does not offer an airport shuttle service.

What time are check-in & check-out at c-hotels Diplomat?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

c-hotels Diplomat Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 957 reviews
Rating 8 - Good. 362 out of 957 reviews
Rating 6 - Okay. 129 out of 957 reviews
Rating 4 - Poor. 29 out of 957 reviews
Rating 2 - Terrible. 34 out of 957 reviews

Reviews

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, property conditions & facilities
I made a reservation for 2 twin beds. When I arrived at the hotel, the receptionist said it was a queen bed, but I wanted to exchange it for 2 twins. I should have done the upgrade for 30 euros a day for a larger room. I made the upgrade, but the room was too small, so I doubt that I actually received an upgrade. The bathroom was very small and old. The breakfast was excellent, and the location beside the train station was good, but the room was terrible.
Stayed 3 nights in Jun 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Next to the train station. Convenient for transportation however walking around the area at night doesn’t feel safe Thanks the hotel for upgrading my room to higher level and it’s much better!
Stayed 3 nights in May 2025

10/10 Excellent

Tytanna

Yes
Stayed 1 night in Mar 2025

8/10 Good

Walid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamiely

Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the train station! Large, clean room and hotel.
Stayed 1 night in Oct 2024

8/10 Good

Josephine, Jacksonville

Liked: Staff & service
Hotel is across the train station which was very convenient. Lobby needs more lighting.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

wenhao

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't choose this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Venkat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Helpful and Very Cooperative Staff
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Stayed 2 nights in Sep 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stafa was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Shanna-Dyn

Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely handy location
Stayed 1 night in Jun 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very convenient and near the train station. To me who loves walking, this location is good.
Stayed 1 night in May 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to train station

Stayed 1 night in May 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable rates and better than average room.

Very nice hotel. Convenient location.
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Stayed 4 nights in May 2024

10/10 Excellent

Mark Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome area as it is across the train station which is convenient especially if you have a lot of luggage. It is also at least 20-30mins walk to sights if yoh don’t mind walking. It is also almost at ZTL and helps a lot of making sure you don’t cross the area if you are driving. Highly recommended!
Stayed 2 nights in May 2024

6/10 Okay

Ivelisse

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved that it was across the street from the train station which was great for arriving and leaving Florence. Taxis go on strike and you dont know until the day before or day of. Its the city so surrounding area is a bit dirty but as you walk around its not too bad. We were 15-30mins away walking distance from everything which was great. The hotel room was warm. The AC was not working. The breakfast was good here and the staff was extremely nice and helpful
Stayed 3 nights in May 2024

10/10 Excellent

DongYeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Y J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David, Juarez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property itself are GREAT!
Stayed 1 night in Apr 2024