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Terminal Neige - Totem

3.0 star property
Slopeside fun with full-service spa and restaurant

Photo gallery for Terminal Neige - Totem

Outdoor spa tub
2 bedrooms, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; Regional cuisine
Couples treatment room(s), sauna, hot tub, body treatments, body wraps
Flat-screen TV

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Flaine Forum, Araches-la-Frasse, Haute-Savoie, 74300
  • Flaine Ski Resort
    ‪1 min walk‬
  • Golf Flaine Les Carroz
    ‪2 min drive‬
  • Samoens Ski Resort
    ‪52 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed (Mountain)

2 bedrooms, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed (Mountain)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

2 bedrooms, premium bedding, in-room safe, desk

Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Premium bedding
Hairdryer
  • 50 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite

2 bedrooms, premium bedding, in-room safe, desk

Family Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
Hairdryer
  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Loft

2 bedrooms, premium bedding, in-room safe, desk

Loft

Highlights

Separate dining area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
  • 149 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Club Room

2 bedrooms, premium bedding, in-room safe, desk

Club Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, Balcony

2 bedrooms, premium bedding, in-room safe, desk

Club Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

2 bedrooms, premium bedding, in-room safe, desk

Junior Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Forum)

2 bedrooms, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed (Forum)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
Hairdryer
Shower/bath combination
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Flaine

Terminal Neige - Totem puts you in the heart of Araches-la-Frasse, within just a 10-minute stroll of Grandes Platières Ski Lift and Aup de Veran Ski Lift. Highlights at this ski hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Friendly Kitchen, serves Regional cuisine and is open for breakfast, lunch and dinner. With ski-in ski-out access, there's more time for downhill skiing and snowboarding and you'll find ski rentals on site. Additionally, you'll find free Wi-Fi in public areas, a gym and a hot tub. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3-property class Araches-la-Frasse hotel, you'll be 46.5 km (28.9 mi) from Samoens Ski Resort.

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 km
  • Aup de Veran Ski Lift - 5 min walk - 0.4 km
  • Grandes Platières Ski Lift - 5 min walk - 0.4 km
  • Golf Flaine Les Carroz - 2 min drive - 2.1 km
  • Samoens Ski Resort - 52 min drive - 41.2 km

Getting around

  • Magland Station - 31 min drive
  • Geneva International Airport (GVA) - 86 min drive

Restaurants

  • ‪La Pente à Jules - ‬11 min walk
  • ‪Le Chalet d'Clair - ‬33 min drive
  • ‪Grain de Sel - ‬3 min walk
  • ‪Le Croc Blanc - ‬25 min drive
  • ‪Le Tire Fesses - ‬19 min drive

About this property

Terminal Neige - Totem

Slopeside fun with full-service spa and restaurant
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Terminal Neige - Totem helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Public spaces have free WiFi. This ski hotel also offers a sauna and a fitness centre.

Smoking is allowed in designated areas at this 3-star Araches-la-Frasse hotel.

  • 96 guestrooms or units
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1960
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Terminal Neige - Totem offers 96 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Araches-la-Frasse hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Friendly Kitchen

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1960
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 19 June 2025 to 11 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terminal Neige Totem Hotel Araches-la-Frasse
Terminal Neige Totem Hotel
Terminal Neige Totem Araches-la-Frasse
Terminal Neige Totem Hotel Flaine
Terminal Neige Totem Flaine
Terminal Neige Totem
Terminal Neige Totem
Terminal Neige - Totem Hotel
Terminal Neige - Totem Araches-la-Frasse
Terminal Neige - Totem Hotel Araches-la-Frasse

Frequently asked questions

What is the cancellation policy at Terminal Neige - Totem?

Terminal Neige - Totem offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Terminal Neige - Totem?

Yep, there is an onsite spa at Terminal Neige - Totem. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Terminal Neige - Totem a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Terminal Neige - Totem.

Does Terminal Neige - Totem serve breakfast?

Sure does, buffet brekkie is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Terminal Neige - Totem?

No, Terminal Neige - Totem does not offer an airport shuttle service.

Is there a bar or restaurant at Terminal Neige - Totem?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Terminal Neige - Totem?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Terminal Neige - Totem?

Furry friends are welcome at Terminal Neige - Totem, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Terminal Neige - Totem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 126 reviews
Rating 8 - Good. 34 out of 126 reviews
Rating 6 - Okay. 6 out of 126 reviews
Rating 4 - Poor. 1 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totem Hotel Flaine

The hotel was excellent, fantastic location and great facilities. We would definitely go again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Caelia

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super helpful and location so convenient for ski lift & town centre
Stayed 3 nights in Mar 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and everything on your doorstep. Would stay again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Victoria

Stayed 4 nights in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been skiing for thirty years and this is the best hotel for a ski break that I’ve ever encountered- great location, excellent facilities, magnificent food and the friendliest staff.
Stayed 2 nights in Dec 2024

8/10 Good

paul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great very close to lifts and food was ok a little repetitive but decent enough
Stayed 5 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to ski out with ski lift almost directly across from ski room. Ski room has storage for your equipment, but bring a small lock with you. Breakfast at hotel was wonderful, as was the restaurant. Lots of food choices surrounding hotel as well
Stayed 4 nights in Feb 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend for a nice ski vacation. Would definitely stay here again
Stayed 4 nights in Dec 2023

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel. The hotel staff are warm, welcoming, approachable, polite and eager to please. The breakfast was good, although the evening buffet wasn't to my taste. Still, you can't have everything!
Stayed 4 nights in Mar 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Totem - Flaine Forum

Short break in Flaine. Hotel Totem is central located opposite a selection of restaurants and bars and about 50m from the main ski bubble. Trendy style bar and restaurant area looking out at the slopes. Very comfortable well equipped double room (with balcony). All staff were super helpful and nothing too much trouble. Excellent selection of cooked and continental breakfast options. Ski lockers conveniently located on the ground floor but they did get a little busy after 9am. Would definitely return.
View from 2nd Floor Double Room
Stayed 4 nights in Jan 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Great location, good vibe.

We stayed during pandemic, so the hotel was exceptionally quiet. We like quiet, but this was a bit depressing.
Stayed 1 night in Dec 2021

10/10 Excellent

Harri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Amazing place. Fantastic location- easy ski-in ski-out. Fantastic selection of food available each night. All staff were great too.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and pleasant hotel for a skiing holiday. Our room had a good amount of space and a lovely view. The food was tasty although it would be nice if main meal accompaniments were rotated as the same few were on offer every night. Thoroughly enjoyed the old-school arcade games in the bar area. Meal system was a bit confusing at first and occasionally drinks service at the table was a bit slow.
Stayed 4 nights in Feb 2020

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location really close to ski lifts. Comfortable bar area and room was great although could do with some actual drawers in the bedrooms and some shelves in the bathroom.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Fantastic hotel, great staff, excellent quality food, great location. If i had to be very picky: 1) king size bed was actually 2 singles pushed together, and mattress way too soft. 2) ski-in ski-out perhaps...but not snowboard in/out. 3) ski/boot room not heated so dont expect dry boots the next morning.
Stayed 4 nights in Jan 2020

10/10 Excellent

Siew Keong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contemporary Ski Hotel

Nice contemporary decor with an adequate buffet breakfast and dinner. Nice relaxed atmosphere. Very convenient for skiing with pretty much ski in ski out from the ski room which could do with heating for boots though. Had a great stay.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent. We were the last guests of the season which was obvious in the lack of restaurant choice and staff attitude.
Stayed 3 nights in Apr 2019

8/10 Good

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019