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Best Western Brook Hotel Felixstowe

3.0 star property
Comfortable hotel with bars/lounges and restaurant

Choose dates to view prices

Photo gallery for Best Western Brook Hotel Felixstowe

Front of property
Exterior
Premium bedding, desk, iron/ironing board, cots/infant beds
Lunch and dinner served, international cuisine
Free toiletries, hair dryer, towels
Reviews
7.4

Good

Popular amenities

  • Breakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Orwell Road, Felixstowe, England, IP11 7PF
  • Popular LocationFelixstowe Seafront Gardens12 min walk
  • Popular LocationFelixstowe Market15 min walk
  • Popular LocationFelixstowe Ferry Golf Club4 min drive
  • AirportLondon (STN-Stansted)84 min drive

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4/10 Very good

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Single Beds, Non Smoking

7.8/10 Good

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Family Room, Multiple Beds, Non Smoking

8.6/10 Very good

Highlights

Heating
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Single Beds, Accessible, Non Smoking

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Small Room, 1 Twin Bed, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Small Room, 1 Twin Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Orwell Hotel
Parking included
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very good, (428)
The price is AU$164
for 1 night
includes taxes & fees
6 June - 7 June
Orwell Hotel

About the area

Felixstowe

At Best Western Brook Hotel Felixstowe you'll be within just a 15-minute stroll of Ocean Boulevard Fun Park and Felixstowe Seafront Gardens. Highlights at this hotel include 2 bars/lounges, a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find laundry facilities, barbecues and dry cleaning/laundry services. Each morning full breakfast is served between 7:00 AM and 9:30 AM. .Sights within a 15-minute walk of this Felixstowe hotel include Forum Amusement Centre and Felixstowe Market.

What's nearby

  • Felixstowe Seafront Gardens - 12 min walk
  • Felixstowe Market - 15 min walk
  • Felixstowe Ferry Golf Club - 4 min drive
  • Martello Tower - 4 min drive
  • Landguard Fort - 4 min drive

Getting around

  • Felixstowe Station - 14 min walk
  • London (STN-Stansted) - 84 min drive

Restaurants

  • Prezzo - 9 min walk
  • Grosvenor - 6 min walk
  • Alba Chiara - 3 min walk
  • Fish Dish - 5 min walk
  • The Buregate - 10 min walk

About this property

Best Western Brook Hotel Felixstowe

Comfortable hotel with bars/lounges and restaurant
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, barbecue grills, and a garden are also featured at Best Western Brook Hotel Felixstowe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Felixstowe hotel.

  • 24 guestrooms or units
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Best Western Brook Hotel Felixstowe offers 24 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.

Languages

Czech, English, Estonian, German, Hungarian, Lithuanian, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 11.95 per person
  • 2 bars/lounges
  • A restaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is undergoing renovations from 8 May 2024 to 1 July 2024 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.95 per person
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-in and contactless check-out are available.

Property is also known as

Best Western Brook Hotel Felixstowe
Best Western Brook Hotel
Best Western Brook Felixstowe
Best Western Brook
Brook Hotel Felixstowe
BEST WESTERN Brook Hotel, Felixstowe Suffolk
Brook Felixstowe Felixstowe
Best Western Brook Hotel Felixstowe Hotel
Best Western Brook Hotel Felixstowe Felixstowe
Best Western Brook Hotel Felixstowe Hotel Felixstowe

Frequently asked questions

Is parking available at Best Western Brook Hotel Felixstowe?

Yep, Best Western Brook Hotel Felixstowe has a free self car park.

How much does it cost to stay at Best Western Brook Hotel Felixstowe?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Best Western Brook Hotel Felixstowe on 27 May 2024 start from AU$150.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Brook Hotel Felixstowe?

The closest beach to Best Western Brook Hotel Felixstowe is Orford Ness National Nature Reserve (19.4 km).

Is Best Western Brook Hotel Felixstowe family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Brook Hotel Felixstowe is a hit with families.

Does Best Western Brook Hotel Felixstowe serve breakfast?

You bet, full breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western Brook Hotel Felixstowe?

No, Best Western Brook Hotel Felixstowe does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Brook Hotel Felixstowe?

Yep, you can grab a meal at Best Western Brook Hotel Felixstowe's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Best Western Brook Hotel Felixstowe?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Brook Hotel Felixstowe?

No, only service animals are allowed.

Best Western Brook Hotel Felixstowe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 72 out of 262 reviews" "
Rating 8 - Good. 99 out of 262 reviews" "
Rating 6 - Okay. 46 out of 262 reviews" "
Rating 4 - Poor. 24 out of 262 reviews" "
Rating 2 - Terrible. 21 out of 262 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

kev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was very comfortable and decorated nicely the only issue we had was no hot water in the morning so we could not shower. We was offered a room the other side of the hotel to wash which we declined due to the inconvenience When checking out the reception was not interested when I wanted to discuss the water issue the receptionist just walked off and wouldn't even discuss issue Other than poor reception stay was good

8/10 Good

Volare

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Nick

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fawlty towers of Felixstowe?
Stayed in room 218. Bathroom had mould around bath, ice cream container under leaky bathroom radiator. One normal plug socket in whole room. Communal areas of hotel upstairs very worn, carpets worn, tape holding carpet together outside room. Dirt and pen/pencil marks on walls. To make it worse, guests in room 217 were smoking pot/weed all afternoon and night - caused smell to come into my room and all down corridor - I am not a prude at all, but it was cheap weed too and smelt more like cats urine. Had to open bedroom window to try and get away from smell. Walls thin, could hear guests in next room snoring all night. Slept for about 1hour max.
Mould around bath
Ice cream container leak catcher
Plug sockets in room - only one was normal
Stayed 1 night in Nov 2023

4/10 Poor

K

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Could have been good!
I have very mixed feelings about this hotel, because it could be a really good place to stay with just a few small changes and improvements. I was actually going to give it 3 stars, but there was one big thing that made me put them down to 2 which I will go into. My first impressions were really good, it's a lovely old building, has ample parking and a nice reception area. However, we got there just after 3 and the girl on reception just said wait over there - didn't tell us why, how long she would be or any information of any kind. We sat on the provided chairs whilst she seemingly did paperwork and then had a chat with another member of staff. After about 20 minutes she let us check in, but could only provide one key, which was annoying when there was 3 of us. The room itself was large and well equipped, plenty of lights, nice décor, big comfy bed plus a sofa bed etc. But upon close inspection we started to see issues - the wall above the desk was filthy and covered in various stains, the lamps and the TV were thick with dust, the TV was wonky and the bracket was obviously broken so we couldn't correct this. Then there was the bathroom, which was mostly fine except for the bath/shower, which was not only covered in grime but the dial for the shower was broken and came off in my hand! The breakfast was very average indeed, cheap ingredients, and the lady serving it on the second day was incredibly rude. They need to clean better and train the staff better too!
Stained walls
Dirty walls around the desk
Family room
Grimy bath
Stayed 2 nights in Oct 2023

2/10 Terrible

Graham

Stayed 1 night in Nov 2023

4/10 Poor

Fazia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place
Stayed 1 night in Sep 2023

8/10 Good

Alex

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible stay
I stay away with work a lot and stay in many hotels all over the UK. This is one of the worst hotels I have ever stayed in. The room was very dated with a musty smell about it. The mattress was terrible. I could feel every spring in my back. The only positive was the staff who were both friendly and engaging. Avoid unless you like a reason to have to use a chiropractor!
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Stayed 1 night in Sep 2023