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3.8 out of 5

"Very friendly staff and clean room. Lovely hotel. Bit of noise from outside, may be due to Easter break. Doors slamming was an issue also. " More

By a verified traveller on Tue 23 Apr 2019

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Hotel Description

At Mercure Exeter Rougemont Hotel you'll be within just a 10-minute stroll of popular attractions like University of Exeter and Exeter Cathedral. Highlights at this hotel include a restaurant and in-room free WiFi.

All 98 rooms feature LCD TVs with digital channels, and you can enjoy coffee/tea makers, safes, and hair dryers. 24-hour room service, phones, and desks are also available.

The restaurant, Drakes Restaurant, serves British cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Business amenities include conference space and a business center. Other amenities include free WiFi in public areas and a coffee shop/café. Each morning English breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 30-minute drive of this 3.5-star Exeter hotel include Dartmoor National Park and Powderham Castle.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$87* Per night/room 16 May - 17 May

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Mercure Exeter Rougemont Hotel ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Exeter Rougemont Hotel

Everyone (4)
4 out of 5
Very friendly staff and clean room. Lovely hotel. Bit of noise from outside, may be due to Easter break. Doors slamming was an issue also.

Posted by on 23 Apr. 2019

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5 out of 5
Plrasant staff easy to wander around town breakfast good value

Posted by on 18 Apr. 2019

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2 out of 5
Comfortable room. Hotel in convenient central location. We received clean towels daily, however there were no towel rails to hang them on! The worst service we received was from an old lady on reception one night who answered my query with, "No, no, no, no, no." That was rather rude.

Posted by , from Brisbane, Australia on 23 Oct. 2018

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4 out of 5
Pros: Great position
Cons: Hot water in shower not working
Location: Perfect
Value: Reasonable; Service: Friendly; Cleanliness: Hygienic , Tidy, Clean; paid parking near by

Posted by , from Australia - TAS - Launceston on 15 Jul. 2014

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About the Mercure Exeter Rougemont Hotel

Location Queen Street, Exeter, England EX4 3SP

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. The eco-friendly Mercure Exeter Rougemont Hotel also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Exeter hotel is smoke free.

  • 98 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Exeter (EXT-Exeter Intl.) (9.4 km / 5.8 mi)
  • Train station: Exeter Central Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Exeter Rougemont Hotel offers 98 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7 AM to 10 AM.

Drakes Restaurant - This restaurant specializes in British cuisine and serves dinner only.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10.00 per person (approximately)
  • Self parking fee: GBP 12.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Rougemont
  • Rougemont Exeter
  • Rougemont Hotel
  • Rougemont Hotel Exeter
  • Mercure Exeter Rougemont Hotel
  • Mercure Rougemont Hotel
  • Mercure Exeter Rougemont
  • Mercure Rougemont
  • Mercure Exeter Rougemont Hotel Devon
  • The Rougemont Hotel, Exeter Hotel Exeter
  • Mercure Exeter Rougemont
  • Mercure Exeter Rougemont Hotel Hotel
  • Mercure Exeter Rougemont Hotel Exeter
  • Mercure Exeter Rougemont Hotel Hotel Exeter

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.