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Fènix Hotel

4.0 star property
Upscale spa hotel, walk to Caldea Spa

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Photo gallery for Fènix Hotel

Exterior
Sauna
Front of property
Junior Suite
Lobby
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service

Explore the area

Map
Carrer del Prat Gran 3-5, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700
  • Popular LocationCaldea Spa5 min walk
  • Popular LocationAndorra Massage12 min walk
  • Popular LocationPyrenees Andorra Shopping Centre17 min walk

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.8/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Minibar
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Triple Room (2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Standard Triple Room (2 adults + 1 child)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room

Executive Room

Executive Room

10/10 Exceptional

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, desk

Standard Triple Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

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About the area

Les Escaldes

At Fènix Hotel you'll be within a 20-minute stroll of popular places like Caldea Spa and Pyrenees Andorra Shopping Centre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Restaurante Kronos, serves Spanish cuisine and is open for breakfast and dinner. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Cooked-to-order breakfast is available daily. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Escaldes-Engordany hotel include Escaldes-Engordany Arts Centre (CAEE) and Carmen Thyssen Museum.

What's nearby

  • Caldea Spa - 5 min walk
  • Andorra Massage - 12 min walk
  • Pyrenees Andorra Shopping Centre - 17 min walk
  • Church of Saint Stephen - 20 min walk
  • Casa de la Vall - 3 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • La Seu d'Urgell (LEU) - 33 min drive

Restaurants

  • siam shiki - 6 min walk
  • L'informal - 4 min walk
  • La Tagliatella Escaldes - Engordany. Andorra - 3 min walk
  • Cal Forest - 3 min walk
  • Jaleo - 3 min walk

About this property

Fènix Hotel

Upscale spa hotel, walk to Caldea Spa
Fènix Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A business centre and meeting rooms are available.

Public spaces have free WiFi. A rooftop terrace, ski storage, and tour/ticket assistance are also featured at the business-friendly Fènix Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Escaldes-Engordany hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Conference rooms
  • Deli
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Fènix Hotel offers 120 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Escaldes-Engordany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered parking on site (EUR 26 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available for a fee: EUR 12 for adults and EUR 6 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Restaurante Kronos

Things to do

  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 6 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
This property's pool and sauna is closed 1-4:30 PM

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 26 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: EUR 7.00 per person, per stay and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Fènix Escaldes-Engordany
Hotel Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
Goln Tulip orra Fènix EscalsE
Golden Tulip Andorra Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix
Fenix Hotel Escaldes Engordany
Golden Tulip Andorra Fenix Hotel Escaldes-Engordany
Fènix Hotel Hotel
Golden Tulip Andorra Fènix
Fènix Hotel Escaldes-Engordany
Fènix Hotel Hotel Escaldes-Engordany

Frequently asked questions

What is the cancellation policy at Fènix Hotel?

Fènix Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fènix Hotel?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Fènix Hotel on 2 June 2024 start from AU$106.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fènix Hotel?

Yep, Fènix Hotel has a covered self car park for EUR 26 per night. Onsite parking is limited.

Are there any beaches close to Fènix Hotel?

The closest beach to Fènix Hotel is Pontal de Maceió Beach (10.7 km).

Is there a spa on site at Fènix Hotel?

Yep, there is an onsite spa at Fènix Hotel.

Does Fènix Hotel have a pool?

Fènix Hotel has a pool and an indoor pool.

What makes Fènix Hotel a romantic place to stay?

A champagne service and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Fènix Hotel.

Does Fènix Hotel serve breakfast?

Yeah, cooked-to-order breakfast is offered daily.

Is there a free airport shuttle available at Fènix Hotel?

No, Fènix Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Fènix Hotel?

Yep, you can grab a meal at Fènix Hotel's onsite restaurant that serves Spanish cuisine.

What time are check-in & check-out at Fènix Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Fènix Hotel?

No, pets are not allowed.

Fènix Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 136 out of 335 reviews" "
Rating 8 - Good. 137 out of 335 reviews" "
Rating 6 - Okay. 36 out of 335 reviews" "
Rating 4 - Poor. 20 out of 335 reviews" "
Rating 2 - Terrible. 6 out of 335 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stating that the rooms are air conditioned is a lie! The control is with the hotel, and in winter months the conditioner only heats the room, so if it's a warm week they tell you open the window or check out without refund! (Without you mentioning the check out)
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at check in were great. Very helpful with getting luggage to the room.
Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well placed hotel, convenient for the shops and restaurants.
Stayed 6 nights in Mar 2023

4/10 Poor

Guillermo

Stayed 2 nights in May 2022

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent and in a good position. The staff are very friendly and helpful. The only thing that was slightly disappointing was the breakfast, we understood that due to COVID restrictions the buffet breakfast was not possible and the food had to be served to us, but even the cooked food was not very hot which was due to the circumstances not the hotel's fault.
Stayed 6 nights in Feb 2022

10/10 Excellent

lorena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel
Stayed 1 night in Nov 2021

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
A wonderful hotel in a great location with stunning views
Stayed 1 night in Oct 2021

10/10 Excellent

Leonardo

Liked: Property conditions & facilities, room comfort
Great location and super clean
Super fast check-in, super clean due to Covid procedures (including free mask and gel) and great location with lots of cafes , supermarkets and at usual shopping street.
Stayed 1 night in Jul 2021

10/10 Excellent

Dennis, Denia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned in the town centre, the staff were friendly and helpful. They do however advertise free coffee and cake in the reception area but the coffee with milk didnt work and there was hardly ever any cake.
Stayed 6 nights in Mar 2020