6/10 Okay
Ruth, Walnut Creek
13 Sept 2025
Liked: Cleanliness, property conditions & facilities
This is an old Motel that is being renovated into an upscale property. There was a rain shower head, an incredible LED mirror, a wireless phone charger. However, at check-in, I was required to sign off on at least 5 warnings regarding possible infractions that I would have to pay for. That felt a little extreme, nigardly and unwelcoming. However, when we found a minimum amount of towels in our room and I went to the desk to ask for two more hand towels since I had mopped up a coffee spill with the only hand towel there, I was told there was one hand towel allotted per room .also, if the towel was stained I would be charged for it. Of course I had washed out the coffee immediately and simply needed 2 clean and dry hand towels, which they gave me, after I mentioned that I read reviews and I also write reviews. The desk clerk was snippy. My other issue was with the bedding. The bed was provided with a top sheet and then a very heavy comforter and duvet. The top sheet was not enough to keep warm, and the duvet was so terribly heavy that the air conditioning would have been running all night to stay cool enough to use it. I wish they had provided the option of a light blanket, because I did not sleep well.
Ruth
Stayed 2 nights in Sep 2025
