4/10 Poor
Sephora
18 Aug 2025
This resort has great views however everything else was very lackluster. I stayed here for a few nights and upon checking in the AC was making a very loud noise. It was reported several times and each time we were told the maintenance worker would be by to check it and if it can’t be fixed they will move our room. We left to explore and came back and it still had not been fixed. When I approached the front to fix it they kept giving me the runaround until the last time I went they said maintenance had actually left for the day and so they will just move us. This was hours later. No one ever contacted us to follow up if maintenance had been by or if things were fixed and it took us going to report it multiple times for it to be handled. The hotel room left a lot to be desired. Overall we were not pleased and would not recommend staying here.
Sephora
Stayed 3 nights in Aug 2024











































