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HI Express El Paso Downtown by IHG

2.5 star property
Hotel in El Paso with free breakfast and fitness centre

Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Point of interest
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is AU$145
includes taxes & fees
10 May - 11 May

Explore the area

Map
409 E Missouri Ave, El Paso, TX, 79901
  • Plaza Theater
    ‪9 min walk‬
  • University of Texas at El Paso
    ‪19 min walk‬
  • Sun Bowl Stadium
    ‪4 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hydromassage showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hydromassage showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hydromassage showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hydromassage showerhead
Private bathroom
Hairdryer
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hydromassage showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

El Paso

HI Express El Paso Downtown by IHG puts you in the heart of El Paso, within just a 10-minute stroll of Southwest University Park and El Paso Museum of History. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include dry cleaning/laundry services, multilingual staff and a gift shop. .Attractions within a 15-minute drive of this Downtown El Paso hotel include American Consulate and Paso del Norte International Bridge.

What's nearby

  • Plaza Theater - 9 min walk - 0.8 km
  • Judson F. Williams Convention Center - 16 min walk - 1.4 km
  • University of Texas at El Paso - 19 min walk - 1.7 km
  • Don Haskins Center - 3 min drive - 2.7 km
  • Sun Bowl Stadium - 4 min drive - 3.6 km

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Taconeta - ‬5 min walk
  • ‪Mamacitas Cafe and Cantina - ‬4 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪Chiquita's Bar - ‬2 min walk
  • ‪Briar Patch - ‬3 min walk

About this property

HI Express El Paso Downtown by IHG

Hotel in El Paso with free breakfast and fitness centre
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown by IHG. Free self parking is available.

This El Paso hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 9 levels
  • Conference rooms
  • 1200 sq ft of conference space
  • 108 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English, Spanish

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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,001 reviews
The price is AU$181
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25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

What is the cancellation policy at HI Express El Paso Downtown by IHG?

HI Express El Paso Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HI Express El Paso Downtown by IHG?

As of 2 May 2025, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown by IHG on 10 May 2025 start from AU$145.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HI Express El Paso Downtown by IHG?

Yep, HI Express El Paso Downtown by IHG has a free self car park.

Does HI Express El Paso Downtown by IHG serve breakfast?

You bet, free buffet breakfast is on offer weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at HI Express El Paso Downtown by IHG?

No, HI Express El Paso Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at HI Express El Paso Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HI Express El Paso Downtown by IHG?

No, only service animals are allowed.

HI Express El Paso Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 108 out of 1003 reviews
Rating 2 - Terrible. 98 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Laura E

Disliked: Cleanliness, property conditions & facilities
Not very clean, and dated rooms and beds. No hot water and dirty breakfast tables.
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great for everything we needed downtown.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Dec 2024

8/10 Good

Frank

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was very noisy. We could hear the highway traffic really close.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room.
Stayed 5 nights in Jan 2025

6/10 Okay

Tanja

Travelled with partner
Liked: Property conditions & facilities
Asked for early check in since we were arriving in the am from driving all night . Room was not available told to come back at noon then at 2 finally at 3 it was barely ready .
Stayed 1 night in Jan 2025

10/10 Excellent

Janet, Fruitland Park

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay. Great breakfast, good friendly staff and very con enientvto downtown and stadium.
Stayed 3 nights in Dec 2024

8/10 Good

Nobue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown. Property (inside & outside) is clean, parking lot was well-lit at night, there was a security guard by the door in the evening, overall pretty quiet, shower pressure was decent, nice to have a bathtub, our room didn't have a fan in the bathroom, modern furniture, larger refrigerator than other hotels, large seating area at breakfast.
Stayed 2 nights in Jan 2025

8/10 Good

Danny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for New Years, the room was great and the hotel was great, the parking was spacious but seemed to fill up instantly that day.
Stayed 1 night in Dec 2024

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Katelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

We love the location of this hotel. We were able to walk to a lot of restaurants and coffee spots. It is also near the high way which made it easy for travel. The only unfortunate thing about this was our room was facing the highway and the windows did not do a good job keeping the noise out. If you are a light sleeper, make sure your room is not facing the highway. That is my reason for giving 4/5 stars. The breakfast was good and the staff was very attentive to making sure there was enough coffee and food.
Stayed 2 nights in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
good location, very clean. Only thing that I disliked is that the front desk person took my ctedit card and immediately perused the security code and expiration date on the back of the card. When I objected and took the card, he said that he had to confirm that it was my card but I pointed out that the place w my name was on the front of the card. I understand that the hotel wants to protect itself but I, as the customer, also need to be protected from identity theft. The credit card machine was set-up for swiping, located on the front of the desk obviously in a position for customers to use, and it would have been vastly preferable if the front desk person had simply allowed me to swipe my card. Is hotel mgmt aware that staff is handling the cards rather than allowing customers to swipe their own cards? Absent that experience, I would have given the hotel an excellent rating.
Stayed 1 night in Jan 2025

6/10 Okay

Kerina

Stayed 1 night in Dec 2024

4/10 Poor

Ana Luisa Alba

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was really noisy
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay I recommend it
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Stayed 1 night in Oct 2024

10/10 Excellent

Lorenzo, El Paso

Stayed 1 night in Dec 2024

2/10 Terrible

Cristina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived to our room and there were no towels nor shower curtain and there wasn't even hot water, the water was barely warm. The room smelled nothing but cigarette.
Stayed 1 night in Dec 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, good price, good breakfast

Comfortable and great location. Good price. Breakfast was good. Wi-Fi worked fine (for those traveling and working). The hot water in the shower was a bit tricky. But overall, good place to stay.
Stayed 2 nights in Dec 2024

6/10 Okay

letty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Stayed 2 nights in Nov 2024