Best Western Ebbw Vale

3.0 star property
Hotel with free parking, in the vicinity of Parc Bryn Bach

Photo gallery for Best Western Ebbw Vale

Breakfast, lunch and dinner served
Premium bedding, free WiFi, bed sheets
Exterior
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is AU$127
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
7 Bridge Street, Ebbw Vale, Wales, NP23 6EY
  • Place, Parc Bryn Bach
    ‪7 min drive‬
  • Place, Big Pit National Coal Museum
    ‪13 min drive‬
  • Place, BikePark Wales
    ‪17 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪56 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Premium bedding
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Single Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
TV
Premium bedding
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Premium bedding
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
TV
Premium bedding
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
TV
Premium bedding
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Premium bedding
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

Ebbw Vale

At Best Western Ebbw Vale, you'll be 4.1 km (2.6 mi) from Parc Bryn Bach and 10.7 km (6.6 mi) from Big Pit National Coal Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Level Inn, is open for breakfast, brunch, lunch and dinner. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a lift. English breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3-property class Ebbw Vale hotel include Brecon Mountain Railway and Abergavenny Museum and Castle.

What's nearby

  • Bedwellty House and Park - 6 min drive - 4.4 km
  • Parc Bryn Bach - 7 min drive - 4.0 km
  • Big Pit National Coal Museum - 13 min drive - 11.4 km
  • Brecon Mountain Railway - 13 min drive - 16.4 km
  • BikePark Wales - 17 min drive - 21.0 km

Getting around

  • Ebbw Vale Town Station - 13 min walk
  • Cardiff International Airport (CWL) - 76 min drive

Restaurants

  • ‪Willow Tree - ‬9 min drive
  • ‪The Picture House (Wetherspoon) - ‬6 min walk
  • ‪Greggs - ‬11 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Badminton Club - ‬15 min walk

About this property

Best Western Ebbw Vale

Hotel with free parking, in the vicinity of Parc Bryn Bach
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

This 3-star Ebbw Vale hotel is smoke free.

  • 37 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Dining venue
Best Western Ebbw Vale offers 37 accommodations with free toiletries. Beds feature premium bedding. Digital televisions are provided.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.99 for adults and GBP 8.99 for children
  • A restaurant

Restaurants on site

  • Level Inn

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 7 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 8.99 for adults and from GBP 8.99 for children
  • Rollaway bed fee: GBP 7 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Level Inn
Best Western Ebbw Vale Hotel
Best Western Ebbw Vale Ebbw Vale
Best Western Ebbw Vale Hotel Ebbw Vale

Frequently asked questions

Is parking available at Best Western Ebbw Vale?

Yep, Best Western Ebbw Vale has a free self car park.

How much does it cost to stay at Best Western Ebbw Vale?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Ebbw Vale on 1 Nov 2025 start from AU$126.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Ebbw Vale serve breakfast?

Yep, English breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Ebbw Vale?

No, Best Western Ebbw Vale does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Ebbw Vale?

Yep, you can grab a meal at Best Western Ebbw Vale's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Best Western Ebbw Vale?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Best Western Ebbw Vale?

No, only service animals are allowed.

Reviews

Best Western Ebbw Vale Reviews

8.2

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 97 out of 211 reviews
Rating 8 - Good. 57 out of 211 reviews
Rating 6 - Okay. 37 out of 211 reviews
Rating 4 - Poor. 9 out of 211 reviews
Rating 2 - Terrible. 11 out of 211 reviews

Reviews

6/10 Okay

Michael george

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Michael george

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at this hotel was friendly and very helpful and polite especially Tristan who went out of his way to get me out of trouble as I turned up a day early The outside of the building looks very shabby and needs cleaning up and weeding The hotel itself would be ideal for contractors The walls between rooms are stud partitions and you can hear what next room is talking about the breakfast is plentiful and delicious would recommend and Susan such a happy soul and very obliging nothing is any trouble well done staff
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Probably doesn’t happen every Fri
Stayed 2 nights in Jul 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Clive

Stayed 4 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

kelly

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The manager locked the fans in tge office. With no AC it was miserable night. No counter in the bathroom for items.
Stayed 1 night in Jul 2025

6/10 Okay

Carl

Business traveller
Stayed 1 night in Jul 2025

4/10 Poor

Jayson

Disliked: Cleanliness, property conditions & facilities

Not great!

Room was small bathroom spelt like sewage. TV didnt work. The noise aswell was just ridiculous awake from 5.30am. Shame as we have stayed before and it was great.
Stayed 1 night in Jul 2025

4/10 Poor

john

Stayed 1 night in Jun 2025

8/10 Good

Peter

Stayed 1 night in Jun 2025

6/10 Okay

Raymond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Fantastic comfy bed and quiet, but needs attention

We were in Cardiff for the under 17's basketball tournament to watch my god son from Ireland play. We didn't arrive to the hotel until 11pm. This caused issues as the postcode provided did not take us to the hotel. I ended up asking a local from a local takeaway if they knew where the hotel was. They not only helped but they got into their car and asked me to follow him. He took me straight to the hotel and checked i was OK. There was no parking onsite available as all spaces were taken, but there is a large carpark a short walk away. The night staff was fantastic as helped all she could. Breakfast was fantastic and we were dealt with quickly by the two members of staff on shift. I only made one criticism about the room as it had a shower over the bath but no rubber bath mat and i nearly slipped over in the shower. The only other issues i saw is the hotel is clearly either on its way to being renovated or is in very much largely decayed as there was packages and pallets outside and inside. Not blocking any walkways, but was not nice to see being layed around.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Cleanliness

Not so Best Western

The staff were lovely and friendly. What let the whole thing down was that the dining room didn't have any food and our room stank of drains and dirty water. It was so bad we went home a day early as it was making me sick
Stayed 2 nights in Jun 2025

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I would rather sleep in my car
Stayed 1 night in Jun 2025

6/10 Okay

Cecile

Liked: Cleanliness
It was okay
Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
My wife really liked the mattress
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, comfortable stay. Nice and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Chona

Walking distance to a secure car park, although i have to pay for it since it's in town centre. Carpet needs a bit freshening up, but clean bathroom. Shops, bars and restaurants accessible. Breakfast starts at 7 but the staffs let me have milk for my cereals and offered me toast earlier since i have to leave at 7. Definitely, i will book the hotel again in the future.
Stayed 1 night in Mar 2025

6/10 Okay

Pippa

Travelled with family
Liked: Staff & service
Staff very friendly and helpful. Hotel clean. Parking limited and workmen in large vans parking across other bays including disabled made it difficult to access although not hotels fault. Room comfortable. Beds and pillows so comfy and clean. Bathroom immaculate, clean and lovely powerful adjustable rainfall shower and separate shower wand with adjustable temp, really great! Didn’t eat as had early starts for our hops but looked and smelt nice! They cook Sunday roast!! Yum! Hotel is unusually situated in the middle of a very old terraced style council looking housing estate with narrow roads to access which would have put me off booking if I had known. Very quiet though and no trouble that I could see. Staff really couldn’t do enough for us so thank you for all your help and support to make our stay really pleasant x
Stayed 3 nights in May 2025

2/10 Terrible

Delme

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty basic experience - shower not working, luke warm at best, feedback was that when everyone uses it that’s what happen.Not true really as we were not using it at peak time. This should not make a difference and Not the best from a customer point of view when you have come back from a trek soaking wet and the shower is awful.
Stayed 2 nights in May 2025

10/10 Excellent

Delroy

Stayed 1 night in May 2025

6/10 Okay

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

CEPHANIE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Lovely stay.
Stayed 3 nights in Apr 2025