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Metropolis Resort

3.5 star property
Family-friendly hotel with water park and lazy river

Photo gallery for Metropolis Resort

Water park
Point of interest
Breakfast and dinner served, American cuisine
BBQ/picnic Area
Room, 1 King Bed with Sofa bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Hot tub
  • Breakfast available
  • Laundry
The current price is AU$247
includes taxes & fees
15 Sept - 16 Sept

Explore the area

View map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Chaos Waterpark
    ‪3 min walk‬
  • Action City
    ‪5 min walk‬
  • Oakwood Mall
    ‪3 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪13 min drive‬

Room options

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
2 bedrooms
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds

Premier Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
2 bedrooms
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(31 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(64 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

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About the area

Eau Claire

A family-friendly stay in Eau Claire awaits you at Metropolis Resort. You'll be within steps of Chaos Waterpark and within a short 5-minute stroll of Action City. Highlights at this Art Deco hotel include a water park, a restaurant and an indoor swimming pool. .The family restaurant, City Eats, serves American cuisine and is open for breakfast and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the lazy river, Hot tub, kids' swimming pool and waterslide. Other amenities include a 24-hour business centre, a coffee shop/cafe and a snack bar/deli. Full breakfast is available at weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. .With a stay at this 3.5-property class Oakwood Hills hotel, you'll be 0.5 km (0.3 mi) from Florian Gardens and 3.4 km (2.1 mi) from Oakwood Mall.

What's nearby

  • Chaos Waterpark - 3 min walk - 0.3 km
  • Action City - 5 min walk - 0.5 km
  • Florian Gardens - 5 min walk - 0.5 km
  • Oakwood Mall - 3 min drive - 2.2 km
  • University of Wisconsin-Eau Claire - 6 min drive - 6.1 km

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 21 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪Noodles & Company - ‬5 min drive
  • ‪Panera Bread - ‬5 min drive

About this property

Metropolis Resort

Family-friendly hotel with water park and lazy river
Metropolis Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a 24-hour business centre on site. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Metropolis Resort.

This Art Deco Eau Claire hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 3 levels
  • Built in 2008
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Metropolis Resort offers 107 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. Guests can make use of the in-room fridges and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Exterior

GrandStay Residential Suites - Eau Claire

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  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • City Eats
  • Dairy Queen
  • Monkey in the Middle

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 September to 12 September:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.99 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Self-parking
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Frequently asked questions

What is the cancellation policy at Metropolis Resort?

Metropolis Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Metropolis Resort?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Metropolis Resort on 15 Sept 2025 start from AU$213.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Metropolis Resort?

The closest beach to Metropolis Resort is Half Moon Beach (6.9 km).

Does Metropolis Resort have a pool?

Metropolis Resort has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The swimming pool is closed on Christmas Eve and Christmas Day.

Does Metropolis Resort have a waterslide?

Yep, this property has a waterslide!

Is Metropolis Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that Metropolis Resort is a hit with families.

Does Metropolis Resort serve breakfast?

Sure does, full breakfast is served at weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Metropolis Resort?

No, Metropolis Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Metropolis Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The dining venue is closed on Christmas Eve and Christmas Day.

What time are check-in & check-out at Metropolis Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Metropolis Resort?

Dogs are welcome at Metropolis Resort, with dog exercise areas and food and water bowls on offer.

Reviews

Metropolis Resort Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 536 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

Reviews

10/10 Excellent

katie

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Overpriced! The rooms are small and very dark. There's no continental breakfast or coffee maker in the rooms. There was a fridge but no freezer. Our pillows were very hard. We just happened to find a decomposing muffin under the A/C unit. However, the staff are pretty good. We won't stay here again, that's for certain.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Colette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was fine. WiFi was spotty.
Stayed 3 nights in May 2025

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service
Metropolis has so many things to keep a family busy. Our young kids enjoyed the waterpark, arcade, and indoor playground.
Stayed 3 nights in May 2025

4/10 Poor

Michael

A bit disappointing - when booking it looked like the action center was included in the reservation, but apparently not. Not worth the cost I paid without that.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in May 2025

10/10 Excellent

adelbert

Travelled with family and small children
Liked: Amenities
Great
Stayed 1 night in Apr 2025

2/10 Terrible

MAI

Stayed 1 night in May 2025

10/10 Excellent

Peeggy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun for kids

Super fun for my daughters birthday! They even decorated our hotel room door😊
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice get away, only down is the other guest wasn't consider of other with the walking and jumping over people.
Stayed 2 nights in May 2025

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great place, but noisy

The resort's attractions were great. The only down grade is that there seems to be no sound proofing in the rooms and hallways. People talking in the hallway sounded like they were yelling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at City Eats was very good, very much enjoyed that restaurant. Also, loved how many options the kids had to do activities under one roof. Lots to do and we had a blast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Terra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little stay for families!

Pretty nice stay; though a little dated, the room and common areas were all very clean and well stocked. The room actually had a real thermostat for the heat/air which was nice. Great toiletries and bathroom products to use. The waterpark was also perfect for our family and the age of our kids (ages 5 and 1), just enough to do for a couple hours and wear off some energy. Our only “complaint” is really just some noise — Lots of loud thumping from all sides from other people and the bed frames; our mattresses were fine, but the metal frame underneath was LOUD when bumped. We enjoyed our stay and would recommend for families with younger kids!
Stayed 1 night in Apr 2025

8/10 Good

Amy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The water park
Stayed 2 nights in Apr 2025

8/10 Good

cydmarie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! We all enjoyed our stay.
Stayed 3 nights in Apr 2025

6/10 Okay

Daryl

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Water park was good besides a few things that needed simple cleaning. Lifeguards were very Helpful and attentive. Our AC in our room needed maintenance twice. The shower head needed maintenance. Our room was noisy with the hallway noise and the freeway. The arcade is fun but the amount of unsupervised children makes it very annoying. Simple security workers keeping kids from running and being rough would go a long way.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenny

Very nice place. Thanks for the hospitality!
Stayed 1 night in Apr 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Very Hard Mattresses

The beds are awful. They are hard as a rock memory foam. Every time I moved the memory foam was like hard lumps. In the middle of the night I laid there and imagined I was on The Flintstones and I was sleeping on a rock. Also, the pillows were flat. My husband and I didn’t sleep at all. This has to be a common complaint. Never again.
Stayed 1 night in Apr 2025