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Novotel Düsseldorf City West

4.0 star property

Photo gallery for Novotel Düsseldorf City West

Meeting facility
Property video
Fitness studio
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$155
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547
  • Place, Seestern
    ‪1 min walk‬
  • Place, Eko Center of Japanese Culture
    ‪10 min walk‬
  • Place, Freizeitpark Heerdt
    ‪3 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(48 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Düsseldorf

Novotel Düsseldorf City West places you steps from Seestern and within a 20-minute stroll of Rhine. Highlights at this hotel include a full-service spa, a restaurant and a gym. .The hotel's own lounge bar is a nice place to enjoy a drink. 4359 square feet (405 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and spa services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Stadtbezirk 4 hotel include Konigsallee and Messe Düsseldorf.

What's nearby

  • Seestern - 1 min walk - 0.0 km
  • Eko Center of Japanese Culture - 10 min walk - 0.9 km
  • Freizeitpark Heerdt - 3 min drive - 2.7 km
  • Saint Antonius Catholic Church - 4 min drive - 2.3 km
  • Messe Düsseldorf - 6 min drive - 6.3 km

Getting around

  • Hubert-Hermes-Straße Düsseldorf Station - 3 min drive
  • Am Seestern U-Bahn - 3 min walk
  • Düsseldorf Intl. Airport (DUS) - 17 min drive

Restaurants

  • ‪Lindner Congress Hotel - ‬8 min walk
  • ‪Otto's Skybar - ‬9 min walk
  • ‪Umaimon - ‬4 min walk
  • ‪Café Ferdinand - ‬10 min walk
  • ‪Asia 5 Sterne - ‬15 min walk

About this property

Novotel Düsseldorf City West

Novotel Düsseldorf City West offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 4359 square feet (405 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Novotel Düsseldorf City West. For a fee, parking is available.

This 4-star Düsseldorf hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 7 levels
  • 4359 sq ft of conference space
  • 405 sq. m of conference space
  • Built in 2001
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Düsseldorf City West offers 232 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated accommodation includes desks. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Similar properties

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H2 Hotel Düsseldorf City
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 568 reviews
The price is AU$135
includes taxes & fees
19 Apr - 20 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,359 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Self-parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Novotel
Düsseldorf Novotel City West
Düsseldorf West
Novotel Düsseldorf City
Novotel Düsseldorf City West
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf West
Novotel Düsseldorf West City
Novotel Düsseldorf City West Hotel Düsseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Hotel Novotel Düsseldorf City West Düsseldorf
Düsseldorf Novotel Düsseldorf City West Hotel
Hotel Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Frequently asked questions

What is the cancellation policy at Novotel Düsseldorf City West?

Novotel Düsseldorf City West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Düsseldorf City West?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Novotel Düsseldorf City West on 19 Apr 2026 start from AU$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Düsseldorf City West?

Yep, Novotel Düsseldorf City West has a self car park with in/out privileges for EUR 24 per day. A self car park is also available, for a fee.

Are there any beaches close to Novotel Düsseldorf City West?

The closest beach to Novotel Düsseldorf City West is Strandbad Wolfssee (16.5 km).

Is there a spa on site at Novotel Düsseldorf City West?

Yep, there is an onsite spa at Novotel Düsseldorf City West.

Does Novotel Düsseldorf City West serve breakfast?

Yeah, buffet brekkie is offered on weekdays from 6:30 AM to 10:30 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Düsseldorf City West?

No, Novotel Düsseldorf City West does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Düsseldorf City West?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Sunday.

What time are check-in & check-out at Novotel Düsseldorf City West?

Check-in begins at 3 PM. Check-out time is noon.

Novotel Düsseldorf City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 385 out of 970 reviews
Rating 8 - Good. 439 out of 970 reviews
Rating 6 - Okay. 97 out of 970 reviews
Rating 4 - Poor. 34 out of 970 reviews
Rating 2 - Terrible. 15 out of 970 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service
Nice breakfast
Stayed 2 nights in Dec 2025

2/10 Terrible

Maurice, izmir

Stayed 3 nights in Oct 2025

4/10 Poor

Alain

Yes, it’s becoming old
Stayed 1 night in Nov 2025

6/10 Okay

Tanoj

Stayed 2 nights in Oct 2025

10/10 Excellent

Natalia

Travelled with family and small children
Liked: Cleanliness, amenities
Der Aufenthalt war großartig – das Zimmer war sehr sauber, ruhig und komfortabel. Das Frühstück war lecker und vielfältig. Insgesamt ein hervorragendes Hotel für diesen Preis! Sehr zu empfehlen!
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was an ok hotel. Nothing spectacular. Room was clean but bathroom was a weird layout. Nothing specifically wrong but no major complaints.
Stayed 4 nights in Oct 2025

8/10 Good

Jeremy

Travelled with family
Stayed 1 night in Aug 2025

8/10 Good

Angela C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel and helpful staff, nice family room
Stayed 2 nights in Aug 2025

8/10 Good

Hareesh, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

GEORGIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, great breakfast

Lovely family stay ! The breakfast is really good! Many options, the highlight being the waffles you prepare on the spot! Will return!
Stayed 4 nights in May 2025

10/10 Excellent

Darvin

Liked: Staff & service, amenities, property conditions & facilities
Fantastic customer service A+++
Stayed 1 night in May 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Little dated.

Lobby and communal areas bright and fresh. Rooms a little dated and dull. Hotel a little further out of Düsseldorf that imagined. Breakfast was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is ok
Stayed 1 night in Feb 2025

10/10 Excellent

Marewan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very happy
Stayed 2 nights in Dec 2024

10/10 Excellent

nicola claire

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel friendly staff loved the room was spacious bed was comfortable liked the full length mirror. Down side to the room it had no iron and only one pillow for each person there was also a big stain on the mattress with no topper just a sheet to cover it Down side is places to eat appeared to be limited.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bahar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night so we don’t have much to comment but it is a close distance from the airport and the parking is free on the road.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Noxolo

Liked: Cleanliness, staff & service, property conditions & facilities
We just went to the hotel on our way to the airport for a night. We arrived very late at night and left at 4 am for the airport. If I were to say what I liked and didn't like, I would say I liked that it wasn't too far from the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 4 as our son was taking part in a karting championship about 30 mins away. The hotel was very well situated, easy to get to, pay for parking which was underground and highly secure. The staff were all very helpful and made our stay enjoyable. The evening meals were delicious, altho slightly on the pricey side. We had breakfast early everyday as its served from 6.30am and we needed to be out early and the choice was immense, everything you could ask for, including a wide range of hot and cold food and large selection of juices. Our son has a severe allergy and they made sure he could still eat a whole variety of foods.
Stayed 4 nights in Aug 2024

4/10 Poor

Abdelfattah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Conveniently located near U77 and quiet & clean
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff
Stayed 1 night in Jul 2024

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Clean and spacious. Friendly staff
Stayed 1 night in Jul 2024