Save

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

4.0 star property
Eco-certified hotel connected to the convention centre in Neuss with full-service spa

Choose dates to view prices

Photo gallery for Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Hypo-allergenic bedding, in-room safe, laptop workspace
Exterior
Exterior
Serves lunch and dinner
Exterior
Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Rheinallee 1, Neuss, NW, 41460
  • Popular LocationMarina Düsseldorf7 min drive
  • Popular LocationRhine Promenade8 min drive
  • Popular LocationMesse Düsseldorf14 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)23 min drive

Room options

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room

7.7/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room, 1 King Bed

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Single Beds

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 Queen Bed

9.4/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn Düsseldorf - Neuss, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (539)
The price is AU$185
for 1 night
includes taxes & fees
7 June - 8 June
Holiday Inn Düsseldorf - Neuss, an IHG Hotel

About the area

Neuss

At Crowne Plaza Düsseldorf-Neuss, an IHG Hotel, you'll be connected to the convention centre and 4.1 km (2.6 mi) from Marina Düsseldorf. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a 24-hour gym. .The restaurant, Riverside Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. RiverBar is the hotel's own bar, serving drinks along with lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Each morning buffet breakfast is available. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Neuss hotel include University of Duesseldorf and Düsseldorf Christmas Market.

What's nearby

  • Marina Düsseldorf - 7 min drive
  • Düsseldorf Christmas Market - 8 min drive
  • Rhine Promenade - 8 min drive
  • Konigsallee - 8 min drive
  • Messe Düsseldorf - 14 min drive

Getting around

  • Neuss Central Station - 5 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 23 min drive

Restaurants

  • Hammer Blick - 6 min drive
  • My Lan - 4 min drive
  • Cafe Süd - 4 min drive
  • Bao Anh Deluxe - 7 min walk
  • Riverside Bar & Bistro - 1 min walk

About this property

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Eco-certified hotel connected to the convention centre in Neuss with full-service spa
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Crowne Plaza Düsseldorf-Neuss, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Neuss hotel is smoke free.

  • 1 building
  • 246 guestrooms or units
  • 16 levels
  • 43056 sq ft of conference space
  • 4000 sq. m of conference space
  • Built in 1982
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel offers 246 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. 34-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 17 per day)
  • Street parking available
  • Covered parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • RiverBar
  • Riverside Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre (43,056 square foot of space)

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1982
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 34-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2024 (dates subject to change):
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.00 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 17 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property uses a grey water recycling system.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars, and is displayed on this page as 4 stars.

Property is also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Frequently asked questions

What is the cancellation policy at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel on 13 June 2024 start from AU$145.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Yep, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel has a covered self car park with in/out privileges for EUR 24 per night. Onsite parking is limited.

Is there a spa on site at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Yep, there is an onsite spa at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel. The Spa will be unavailable from March 13 2024 to December 31 2024 (dates subject to change).

What makes Crowne Plaza Düsseldorf-Neuss, an IHG Hotel a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel.

Are there hot tubs in the rooms at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Düsseldorf-Neuss, an IHG Hotel serve breakfast?

Sure does, buffet brekkie is available daily.

Is there a free airport shuttle available at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

No, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 312 out of 909 reviews" "
Rating 8 - Good. 381 out of 909 reviews" "
Rating 6 - Okay. 130 out of 909 reviews" "
Rating 4 - Poor. 51 out of 909 reviews" "
Rating 2 - Terrible. 35 out of 909 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location by the River
Nice location by the River. Restaurant staff were very good……as were any staff we interacted with. Food was extremely expensive, and poor selection of vegetarian options……but the food we did have was very tasty…..the serving staff were excellent.
Stayed 3 nights in Jan 2024

4/10 Poor

Gareth

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Room broken into
Average business hotel, however during my stay my room was broken into and laptop, bag etc stolen. Hotel took no accountability and didn't even offer to change my room key card. The fridge also didn't work in mine or my colleagues rooms. We stayed elsewhere for the rest of our 2 months in the area
Stayed 3 nights in Oct 2023

8/10 Good

Nicole

Stayed 1 night in Dec 2023

8/10 Good

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein sehr komfortables Hotel. Es befindet sich im Keller ein großzügiger Pool und 2 Saunen mit Fitnessbereich. Das Frühstück ist reichhaltig. Die Zimmer sind komfortabel und vor ein paar Jahren renoviert worden. In der Nähe befindet sich das Einkaufszentrum "Rheinpark Center". Die Straßenbahnhaltestelle "Neuss Reinparkcenter Süd" und die S-Bahnstation "Neuss Rheiparkcenter" sind ca. 8-10 Minuten zu Fuß entfernt. Teilweise ist es im Hotel im Bereich der Bar sehr belebt und laut, insbesondere wenn Kongresse oder Meetings im eigenen Kongresscenter abgehalten werden. Es sind tendenziell mehr Geschäftsreisende als Individualreisende im Hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elsa J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Elsa J

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Xinxiang

Stayed 2 nights in Nov 2023

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Abhishek

Business traveller
AC don't work in rooms
A/C was a problem, I changed room as well but AC was not working and a person in the night said that the property has a problem with A/C - you don't expect it from a high end hotel - however staff is great and they try to manage but this thing is not in their hand
Stayed 1 night in Sep 2023