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Crowne Plaza Düsseldorf-Neuss by IHG

Property class: 4.5

Photo gallery for Crowne Plaza Düsseldorf-Neuss by IHG

A modern hotel room with a large bed, a desk, a chair, and a view of the city.
A gym with exercise equipment and a glass wall leading to a swimming pool.
A dining table with breakfast items and a view of a bridge and cityscape.
Bar (on property)
A modern building with a unique curved architecture, featuring multiple windows and a well-lit entrance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$122
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
Rheinallee 1, Neuss, NW, 41460
  • Place, Port of Neuss
    ‪15 min walk‬
  • Place, Konigsallee
    ‪17 min drive‬
  • Place, Messe Düsseldorf
    ‪22 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Room

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

A hotel room with a bed, a yellow chair, a bedside table, a nightstand, and a wall-mounted lamp.

Standard Room

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with a bed, a yellow chair, a bedside table, a nightstand, and a wall-mounted lamp.

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, River View

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Premium Room, 1 King Bed, River View

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Neuss

At Crowne Plaza Düsseldorf-Neuss by IHG, you'll be connected to the convention centre and 2.6 km (1.6 mi) from St. Quirinus Neuss. Highlights at this luxury hotel include a full-service spa, an indoor swimming pool and a 24-hour gym. .RIVERSIDE Bar&Restaurant serves international cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a sauna and a conference centre. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4.5-property class Neuss hotel include Medienhafen and Konigsallee.

What's nearby

  • Port of Neuss - 15 min walk - 1.3 km
  • Konigsallee - 17 min drive - 8.5 km
  • Düsseldorf Christmas Market - 21 min drive - 8.9 km
  • Messe Düsseldorf - 22 min drive - 11.8 km
  • PSD Bank Dome - 30 min drive - 22.3 km

Getting around

  • Neuss Central Station - 6 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 26 min drive

Restaurants

  • ‪Hammer Blick - ‬8 min drive
  • ‪Hammer Imbiss - ‬7 min drive
  • ‪My Lan - ‬4 min drive
  • ‪Antalya Döner - ‬4 min drive
  • ‪Kaya Salate - ‬9 min walk

About this property

Crowne Plaza Düsseldorf-Neuss by IHG

Crowne Plaza Düsseldorf-Neuss by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Crowne Plaza Düsseldorf-Neuss by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 246 guestrooms or units
  • 16 levels
  • 43056 sq ft of conference space
  • 4000 sq. m of conference space
  • Built in 1982
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • Bar or lounge
Crowne Plaza Düsseldorf-Neuss by IHG offers 246 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. 34-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Innenpool. The spa is equipped with a sauna. The spa is open daily.

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The price is AU$119
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13 Nov - 14 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 19 per day)
  • Street parking available
  • Covered parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • RIVERSIDE Bar&Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre (43,056 square foot of space)

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (118 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.00 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23.00 per person
  • Covered self-parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 19 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Frequently asked questions

What is the cancellation policy at Crowne Plaza Düsseldorf-Neuss by IHG?

Crowne Plaza Düsseldorf-Neuss by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Düsseldorf-Neuss by IHG?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Düsseldorf-Neuss by IHG on 21 Nov 2026 start from AU$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Düsseldorf-Neuss by IHG?

Yep, Crowne Plaza Düsseldorf-Neuss by IHG has a covered self car park with in/out privileges for EUR 24 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at Crowne Plaza Düsseldorf-Neuss by IHG?

Yep, Innenpool is available for guests.

Does Crowne Plaza Düsseldorf-Neuss by IHG have a pool?

Crowne Plaza Düsseldorf-Neuss by IHG has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Crowne Plaza Düsseldorf-Neuss by IHG a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Düsseldorf-Neuss by IHG.

Are there hot tubs in the rooms at Crowne Plaza Düsseldorf-Neuss by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Düsseldorf-Neuss by IHG serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Düsseldorf-Neuss by IHG?

No, Crowne Plaza Düsseldorf-Neuss by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Crowne Plaza Düsseldorf-Neuss by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Crowne Plaza Düsseldorf-Neuss by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 356 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, looking forward to come , thanks 😊
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing with many options to choose from. Staff were very professional.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the breakfast was excellent.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good buffet breakfast, great location. Friendly staff and helpful.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was just like in the hotel photos, very nice with a view of the city.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything was perfect. Best value for money anyone could expect.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing hotel! Clean and modern luxuries facility
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
It was great!!
Stayed 11 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel, with good facilities. Unfortunately we didn't get to enjoy them all. We would love to come back. Very nice staff who speak good English. We slept well and safely there. clean and nice room with a good bed, nice little coffee bar in the room, nice bathroom with everything you need.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, secured parking, nice breakfast, Really enjoyed stay Thank you
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice stay at this Hotel in Düsseldorf-Neuss, big room, friendly service and a very good Restaurant
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel war super !
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice people, good and clean rooms, good breakfast
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Great breakfast selection. Nice warm wine/punch in the lobby. Pool and Sauna were ok. Gym is small. Great area for Shopping and public Transport into the City.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is so good.
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service with excellent facilities, big plus for the pool
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, got a free upgrade to a lovely room over looking the river. Food was incredible, definitely recommend and would stay if we were here again
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
good enough
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All round pleasant and practical stay over.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Warm swimming pool. Very good breakfast. Recommend
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitnes, Sauna and the pool were really clean and amazing
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view. The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Alles was was perfect
Stayed 2 nights in Feb 2025