Bespoke - accommodation in Dunoon

The staff on reception was cold and unhelpful, didn't even show me to the room. The room was absolutely disgusting. There was a drawer full of very dirty socks that didn't belong to me. The floorboards were rotten. The carpet didn't fit the room and wasn't attached. The toilet didn't flush properly and when it did flush it made the room smell like poo so presumably there's a sewage leak under the floor. The shower didn't give hot water. The walls were mucky. There were marks on the walls and television screen that looked like fist impressions from a violent prior resident. All the electrical outlets were smashed up so there were exposed live wires throughout the room. The radiator didn't work. The door was broken and barely locked. There was a large spider living in the bath. The bathroom was unclean. The hotel boasts having a 24hr reception desk but the reception was always closed and the hotel unstaffed. The breakfast was just little boxes of cereal with fruit, and I didn't eat it given how disgusting the place was. Worst hotel I've ever seen.

There is no doubt, this is a fabulous place to stay, large, comfortable, equipped with everything you could think of or need, peaceful and the most amazing views. We last visited 5 years ago and enjoyed our stay once again. However…… just a little disappointed to see that not much ‘interior maintenance’ has been carried out in the 5 years since we were there. There are some areas of the property that could do with some attention to detail and general repair that would make the stay even more enjoyable. However we would still recommend a stay here without question.

Lovely stay, tasty breakfast. Beautiful spot with amazing views. Staff very attentive and professional. Big shout out to Kenny who went out of his way to make sure our wine was waiting for us. 😋