Hyattvacations Supechain - accommodation in Duluth

This hotel is need of upgrades. The toilet when flushed makes a continuous noise that was annoying. The elevator was shaky and the button to request the elevator was broken. Kevin at the spa talked too much during the massage. He rushed through the massage. He didn't massage my feet. Although I appreciated the hot towels on my back. The steam room was dirty. It was also rusty in several areas. No complimentary water nor snacks were available nor offered to prior to the massage. Cars can be heard from outside revving up their engines and horns blowing. Extremely annoying to the point we could not relax during the massage.

Although I did not get a chance to try the food on the property, I was happy to know that there were options for a quick snack and drink options available on the property. The staff was excellent!! Im not from Georgia and I can say the many times I've visited the area and surrounding areas being at this hotel was top tier experience. Everyone I've encountered went above and beyond my expectations. I will definitely be back when visiting the area.

Dated but iconic. Not many ammenities. Room decent but very dated. Good central location for conference..... Food options and time mid at best. Better to go out for quality food. Customer service and staff 5 stars and kind. Too expensive for what you get. Valet great.