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Kastens Hotel

Property class: 3

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Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View map
Juergensplatz 52, Düsseldorf, NW, 40219
  • Place, Marina Düsseldorf
    ‪7 min walk‬
  • Place, Rhine Tower
    ‪7 min walk‬
  • Place, Konigsallee
    ‪11 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪17 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Comfort Single Room

Premium bedding, down duvets, pillow-top beds, minibar

Comfort Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

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About the area

Düsseldorf

Kastens Hotel puts you in the heart of Düsseldorf, connected to the convention centre and within a 20-minute stroll of popular places like Konigsallee and Düsseldorf Christmas Market. Highlights at this Art Deco hotel include free buffet breakfast, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this 3-property class Stadtbezirk 3 hotel include Messe Düsseldorf and Rhine Promenade.

What's nearby

  • Marina Düsseldorf - 7 min walk - 0.7 km
  • Rhine Tower - 7 min walk - 0.7 km
  • Konigsallee - 11 min walk - 0.9 km
  • Düsseldorf Christmas Market - 16 min walk - 1.4 km
  • Marktplatz - 16 min walk - 1.4 km

Getting around

  • Polizeipräsidium Tram Stop - 1 min walk
  • Düsseldorf Volksgarten Station - 3 min drive
  • Düsseldorf Intl. Airport (DUS) - 25 min drive

Restaurants

  • ‪Stadtstrand - ‬8 min walk
  • ‪Brew - ‬9 min walk
  • ‪Frida - ‬7 min walk
  • ‪Greentrees - ‬5 min walk
  • ‪KIT Café - ‬7 min walk

About this property

Kastens Hotel

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Kastens Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Düsseldorf hotel.

  • 1 building
  • 45 guestrooms or units
  • 5 levels
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Kastens Hotel offers 45 accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 28-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a river

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in smoking rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Kastens
Kastens Duesseldorf
Kastens Hotel
Kastens Hotel Duesseldorf
Kastens Hotel Düsseldorf
Kastens Düsseldorf
Hotel Kastens Hotel Düsseldorf
Düsseldorf Kastens Hotel Hotel
Hotel Kastens Hotel
Kastens
Kastens Hotel Hotel
Kastens Hotel Düsseldorf
Kastens Hotel Hotel Düsseldorf

Frequently asked questions

What is the cancellation policy at Kastens Hotel?

Kastens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kastens Hotel?

Yep, Kastens Hotel has a free self car park.

Are there any beaches close to Kastens Hotel?

The closest beach to Kastens Hotel is Strabeach (12.5 km).

What makes Kastens Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Kastens Hotel.

Is Kastens Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Kastens Hotel is a hit with families.

Does Kastens Hotel serve breakfast?

Sure does, complimentary buffet breakfast is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Kastens Hotel?

No, Kastens Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Kastens Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Kastens Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 431 reviews
Rating 8 - Good. 204 out of 431 reviews
Rating 6 - Okay. 95 out of 431 reviews
Rating 4 - Poor. 41 out of 431 reviews
Rating 2 - Terrible. 10 out of 431 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Ruime kamer, hotel consequent met nogal aparte smaak ingericht, ontbijt was heel matig. Zelfs geen fatsoenlijk brood. Maar gezien de prijs, geen klagen.
Stayed 3 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is a nice old fashioned hotel. The location is great and the people are friendly
Stayed 6 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar magnífico para quedarse y disfrutar la ciudad, todo lo puedes hacer caminando o utilizando los servicios de transporté, todo muy accesible
Stayed 4 nights in Oct 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

車ではオススメしません。

従業員の休憩場の近くだったのか、外出するたびにタバコの匂いがしたり、一晩人の声でゆっくりできませんでした。 駐車も近くの敷地外で有料でしたが、混み合いやすい場所なので苦労しました。
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Gutes Preis Leistungsverhältnis.

Gutes Preis Leistungsverhältnis. Mittlerer Standard
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurztripp

Waren schon mehrmals für einen Kurztripp da. Für uns mit Fußweg zur Promenade und City mit 15 Min. ok.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die zentrale Lage zur Innenstadt ist super. Das Preis-Leistungsverhältnis ist spitze.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness
Al good
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Zimmerpreis wäre bei kurzfristiger Buchung nur die Hälfte
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Не учли спальное место для ребенка 7 лет

Оформляли на вашем сайте проживания для семьи двое взрослых и один ребёнок 7 лет, и пришло подтверждение на такое количество людей проживание, при заезде в отель оказалось ни кто не знает что насбуде трое и никто ни чего не предпринял,
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10min wandelen naar het centrum. Heel vriendelijk personeel. Ruime kamers.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Das Zimmer ist sehr in die Jahre gekommen. Bad/Dusche müsste unbedingt erneuert werden
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Die Zimmer und insbesondere die Betten sind sehr klein und leider auch unbequem. Der Schallschutz gegen Lärm von draußen ist gut, aber leider hört man was in den anderen Zimmern passiert und wenn dort geduscht wird. Wir haben aufgrund der Lage gebucht und hatten leider keine große Auswahl.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room wasnt ready for us at 3pm as specified. Staff friendly. Empty wrappers in minibar and mouldy bathroom. Breakfast ok but doesnt get restocked
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Good position- close to the tower and river and within 20 minute walk of the old town. Negatives- the room we were offered stank of smoke. The second room also smelt heavily of smoke. The 3rd room offered was much smaller but was odour free. We asked for a refund but was refused.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God value for pengene

Fint hotel, som ligger dejlig centralt. Meget value for pengene. Ok morgenmad.
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Hotel mit gutem Preis / Leistungs Verhältnis

Das Hotel befindet sich in guter Lage in der Nähe zum Rheinufer, der Altstadt und der "Kö". Das Zimmer war sauber und ausreichend groß, mich persönlich stört allerdings der Teppichboden, finde das unhygienisch. Parkplatz (Apollo) ist in der Nähe, kostet allerdings 20,00 €/Tag!! Ob es andere Möglichkeiten in der Nähe gibt kann ich nicht sagen.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good room, poor breakfast and dirty restaurant.

The room was good, a very comfortable bed, clean and fresh. Nice receptionists and cleaning staff. Nice lobby with the possibility of free coffee and tea around the clock. Everything was good except the breakfast buffet and the person who worked there. There was only one person who worked there, a guy with a ring in his ear and he simply couldn't get out of the guests' dishes from the tables and refill with clean dishes and refill food in the buffet. It was total disaster there and the guy who worked there had zero control over how it works in a restaurant. Guests were allowed to sit at tables with undisclosed dishes from previous breakfast guests. So all tables were full of old undisclosed dishes and leftovers from other hotel guests who have been there and eaten breakfast. I have never before in my entire life visited a more dirty restaurant and I also got sick after every breakfast in their restaurant. In addition, most things were over at the buffet and he did not fill up with much more food and drink and there was a long time to close and more and more hotel guests came to the breakfast buffet. Most of the guests were angry with the guy who worked in the restaurant. He picked up a glass here and a glass there but he never popped off an entire table during the days I was there and I sat there for about 30 minutes every morning. Otherwise the hotel was good, but I do not agree that it is a 4 star hotel. The Sheraton is 5 star and there is a big difference.
Stayed 3 nights in Sep 2019
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
nedslitt hotell, dette er ikke 4 stjerners. Dårlig frokost.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for exploring the city. Good breakfast buffet. No facility in room for tea/coffee making.
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness

God beliggenhed. Ældre hotel

God beliggenhed i forhold til både Altstadt og MediaHafen. Vi kom efter en periode med høje temperaturen. Hotellet har ikke A/C, hvorfor der var meget varmet. Hotellet ligger dog ik stille gade og vi kunne have åbent vindue til kl. 06:00, hvor byen vågnede OK morgenmad. Et ældre hotel, hvor man også kunne bruge lidt mere tid på rengøring.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel, with a unique and quirky character. Excellent service from the staff, lovely rooms, and good breakfast. Location is slightly out of the way, but well located for the Mediahafen. We were visiting for the Rheinkirmes, and for that the location is very convenient.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice not far from train station

Nice hotel with good breakfast buffet and large room. The shower was good and plenty of towels.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Far too hot

I had room 620, which is the one in the pictures with the large windows. Which is on the top floor and directly faces the sun all afternoon and evening. The room has no air conditioning and no air flow. The curtains do not fit and do not block the sun. It was like a sauna. I asked for a fan and was told there was not one. Too hot to sleep until after 1am, then sun streaming in through the badly fitting curtains at 5 to wake you up again. A terrible stay and a place not to ever go back to.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera spaziosa e pulita,colazione buona,peccato non abbia parcheggi auto riservati
Stayed 2 nights in Jun 2019