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Best Western Hotel Universel Drummondville

3.5 star property
Pet-friendly hotel connected to the convention centre in Drummondville with free parking

Photo gallery for Best Western Hotel Universel Drummondville

Interior entrance
Garden
Suite, 2 Queen Beds, Non Smoking, Refrigerator | Living area
Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$185
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
915 rue Hains, Drummondville, QC, J2C3A1
  • Place, Centrexpo Cogeco Drummondville
    ‪10 min walk‬
  • Place, Village Québécois d'Antan
    ‪6 min drive‬
  • Place, Maison des arts Desjardins Drummondville
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Memory foam bed
Hairdryer
Private bathroom
Deep-soaking bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Memory foam bed
Hairdryer
Private bathroom
Deep-soaking bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Living area

Suite, 1 King Bed, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
TV
Blackout curtains
Memory foam bed
Separate sitting area
Separate dining area
Air-conditioning
Dining table
Blackout drapes/curtains
Crib/infant bed
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Memory foam bed
Hairdryer
Private bathroom
Deep-soaking bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Memory foam bed
Hairdryer
Private bathroom
Deep-soaking bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Memory foam bed
Hairdryer
Private bathroom
Deep-soaking bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Suite, 1 Queen Bed, Non Smoking, Refrigerator

Suite, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
TV
Blackout curtains
Memory foam bed
Separate sitting area
Separate dining area
Air-conditioning
Dining table
Blackout drapes/curtains
Crib/infant bed
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
TV
Blackout curtains
Memory foam bed
Separate sitting area
Separate dining area
Air-conditioning
Dining table
Blackout drapes/curtains
Crib/infant bed
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

Air-conditioning
Heating
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
  • Sleeps 2

King Suite

Separate dining area
Air-conditioning
Heating
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
  • Sleeps 2

Queen Room with Two Queen Beds - Non Smoking - Pet Friendly

Air-conditioning
Heating
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
  • Sleeps 4

2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
Hair dryer
  • Sleeps 4

Queen Suite

Separate dining area
Air-conditioning
Heating
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
  • Sleeps 2

Queen Suite with Two Queen Beds

Separate dining area
Air-conditioning
Heating
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
  • Sleeps 4

Deluxe Two Queen Room

Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
Hair dryer
  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Wi-Fi, Non-Smoking

Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
Hair dryer
  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Air-conditioning
Heating
Blackout drapes/curtains
Crib/infant bed
Memory foam mattress
Deep soaking bathtub
  • Sleeps 4

About the area

Drummondville

At Best Western Hotel Universel Drummondville, you'll be connected to the convention centre and 2.5 km (1.6 mi) from Drummondville Golf and Curling Club. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. Business travelers can take advantage of 21 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. .With a stay at this Drummondville hotel, you'll be 3.4 km (2.1 mi) from Maison des arts Desjardins Drummondville and 4.2 km (2.6 mi) from Village Québécois d'Antan.

What's nearby

  • Centrexpo Cogeco Drummondville - 10 min walk - 0.9 km
  • Drummondville Golf and Curling Club - 4 min drive - 1.9 km
  • Village Québécois d'Antan - 6 min drive - 6.6 km
  • Maison des arts Desjardins Drummondville - 7 min drive - 3.7 km
  • Wodyatt Park - 7 min drive - 3.7 km

Getting around

  • Trudeau International Airport (YUL) - 89 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Casa Grecque - ‬8 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Resto Du Quartier - ‬2 min drive
  • ‪Allô!Moncoco - ‬13 min walk

About this property

Best Western Hotel Universel Drummondville

Pet-friendly hotel connected to the convention centre in Drummondville with free parking
Best Western Hotel Universel Drummondville offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 21 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Hotel Universel Drummondville. Self parking is free.

This Drummondville hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1972
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Hotel Universel Drummondville offers 116 accommodations with MP3 docking stations and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with premium satellite channels and first-run films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run films
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 7 to 30 for adults and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number 2023-11-30, 057735

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

Is parking available at Best Western Hotel Universel Drummondville?

Yep, Best Western Hotel Universel Drummondville has a free self car park.

How much does it cost to stay at Best Western Hotel Universel Drummondville?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Universel Drummondville on 7 Dec 2025 start from AU$185.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hotel Universel Drummondville have a pool?

Best Western Hotel Universel Drummondville has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Best Western Hotel Universel Drummondville a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Best Western Hotel Universel Drummondville.

Is Best Western Hotel Universel Drummondville family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Hotel Universel Drummondville is a hit with families.

Are there hot tubs in the rooms at Best Western Hotel Universel Drummondville?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Hotel Universel Drummondville serve breakfast?

Yep, full breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Hotel Universel Drummondville?

No, Best Western Hotel Universel Drummondville does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Hotel Universel Drummondville?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Hotel Universel Drummondville?

Check-in begins at 4 PM. Check-out time is noon.

Is there a golf course on site at Best Western Hotel Universel Drummondville?

There is a golf course next to Best Western Hotel Universel Drummondville.

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
I always know I can count on this place. Been going there for50 yrs
Stayed 1 night in Aug 2025

6/10 Okay

Janet

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
It was good to have the bottom floor with patio door for the dogs but was not very clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Jean-Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Serge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
tout etait parfait
Stayed 1 night in Aug 2025

10/10 Excellent

TERRY

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a pet-friendly hotel with ground floor access to the outside.
Stayed 1 night in Aug 2025

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Maria

Travelled with partner
Liked: Staff & service
Convenient hotel, clean and friendly. We were able to store our bicycles in the hotel hassle-free, bicycle friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Robert, Brantford

There was no continental breakfast only coffee. To get breakfast you had to go to the adjoining restaurant and buy it.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
Beautiful hotel great location
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Great place, though the pool can be a little noisy

A nice hotel, and we appreciated being served in English at the front desk. The room was spacious and well laid out, and there was loads of hot water at all times. One thing to note, the window of some rooms overlook the pool which can be a little noisy at times. If this is a concern then you might want to ensure your room does not overlook the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Gaston

Stayed 3 nights in Aug 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Stayed 1 night in Aug 2025

8/10 Good

Sandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was fun & safe, compared to Hilton we stayed at recently
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready when we arrived early.
Stayed 1 night in Aug 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service
This would be the first Best Western with NO BREAKFAST other than a 10% certificate at an adjoining restaurant! No returns for me.
Stayed 1 night in Aug 2025

8/10 Good

Odile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Rohit

Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was nice, the food was good.
Stayed 1 night in Jul 2025

6/10 Okay

CHRIS

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Zeev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel, clean and spacious room. Very friendly staff. Recommended!
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle endroit très propre et bien situé.
Stayed 1 night in Jul 2025

10/10 Excellent

jenna camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025