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Best Western Hotel Universel Drummondville

Property class: 3.5

Photo gallery for Best Western Hotel Universel Drummondville

An indoor swimming pool with a skylight ceiling, surrounded by lounge chairs and tables.
A spacious lobby with a reception desk, a staircase, and a view of the outdoors.
A modern bar area with a long counter, black bar stools, and a chalkboard menu.
A hotel with a classic architectural style, featuring a prominent entrance and a balcony with ornate railings.
A restaurant setting with round tables, chairs, and empty wine glasses.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is AU$176
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
915 rue Hains, Drummondville, QC, J2C3A1
  • Place, Cinéma RGFM Drummondville
    ‪5 min walk‬
  • Place, Promenades Drummondville
    ‪7 min walk‬
  • Place, Centrexpo Promutuel Assurance Drummondville
    ‪13 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a chair, and a desk.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(52 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

A hotel room with two beds, a chair, and a desk.

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.2 out of 10
Wonderful
(18 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Suite, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, a large window with curtains, and a cityscape view.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, bedside lamps, a chair, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

9.6 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, a headboard, a bedside table, a lamp, and a wall-mounted radiator.

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, and a large window with curtains.

Suite, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Drummondville

At Best Western Hotel Universel Drummondville, you'll be connected to the convention centre and 2.7 km (1.7 mi) from Drummondville Golf and Curling Club. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. Business travelers can take advantage of 21 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. .With a stay at this 3.5-property class Drummondville hotel, you'll be 3.6 km (2.3 mi) from Maison des arts Desjardins Drummondville and 4.5 km (2.8 mi) from Village Québécois d'Antan.

What's nearby

  • Cinéma RGFM Drummondville - 5 min walk - 0.5 km
  • Promenades Drummondville - 7 min walk - 0.6 km
  • Centrexpo Promutuel Assurance Drummondville - 13 min walk - 1.1 km
  • La Zone Amusements - 3 min drive - 2.6 km
  • Village Québécois d'Antan - 8 min drive - 5.2 km

Getting around

  • Trudeau International Airport (YUL) - 94 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Subway - ‬11 min walk
  • ‪Bâton Rouge Grillhouse & Bar - ‬7 min walk
  • ‪Burger King - ‬9 min walk

About this property

Best Western Hotel Universel Drummondville

Best Western Hotel Universel Drummondville offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 21 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Hotel Universel Drummondville. Self parking is free.

This 3.5-star Drummondville hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1972
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Hotel Universel Drummondville offers 116 accommodations with coffee/tea makers and a hairdryer. Beds feature memory foam mattresses. Televisions come with premium satellite channels and first-run films. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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  • Parking included
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The price is AU$171
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels
  • First-run films
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per night.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 7 to 30 for adults and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number 2027-11-30, 057735

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

Is parking available at Best Western Hotel Universel Drummondville?

Yep, Best Western Hotel Universel Drummondville has a free self car park.

How much does it cost to stay at Best Western Hotel Universel Drummondville?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Universel Drummondville on 15 Nov 2026 start from AU$176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Hotel Universel Drummondville?

The closest beach to Best Western Hotel Universel Drummondville is Plage municipale de Drummondville (8.1 km).

Does Best Western Hotel Universel Drummondville have a pool?

Best Western Hotel Universel Drummondville has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Best Western Hotel Universel Drummondville a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Best Western Hotel Universel Drummondville.

Is Best Western Hotel Universel Drummondville family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Hotel Universel Drummondville is a hit with families.

Are there hot tubs in the rooms at Best Western Hotel Universel Drummondville?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Hotel Universel Drummondville serve breakfast?

Yep, full breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Hotel Universel Drummondville?

No, Best Western Hotel Universel Drummondville does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Hotel Universel Drummondville?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Hotel Universel Drummondville?

Check-in begins at 4 PM. Check-out time is noon.

Is there a golf course on site at Best Western Hotel Universel Drummondville?

There is a golf course next to Best Western Hotel Universel Drummondville.

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1082 reviews
Rating 8 - Good. 292 out of 1082 reviews
Rating 6 - Okay. 96 out of 1082 reviews
Rating 4 - Poor. 35 out of 1082 reviews
Rating 2 - Terrible. 22 out of 1082 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very good restaurant on site.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great of a stay that I would definitely book again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick stop while travelling through the province.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times great stay as always
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasrurant was excellent.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Clean, comfortable beds. Perfect for a good nights sleep after a long drive.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout and amenities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and Nice staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and convient location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
These are the best beds!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great stop on the TransCanada Highway, the beds are sooooo comfortable and the property is well maintained.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean and comfortable and very quiet. Would recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and Dianna and Cheryl (I think) were wonderful
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to restaurants, grocery stores for travellers. Indoor pool with hot tub was key to our stay. Wish breakfast was provided.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean and well maintained rooms. Pool and hot tub area is very nice. It would have been nice for breakfast to be included though.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. I booked online with dog, once I arrived they were unaware of the dog until I mentioned it. Luckily they had a dog room available for us
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was very clean, and spacious. King bed was comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Everything is good , and staff ok
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, bilingual staff, nice pool, very helpful staff. Will return!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very accommodating on anything we needed. Very friendly and helpful. Room was clean and comfy, and always cleaned when we came back from out days out. The restaurant at the hotel was very delicious! Thanks again for a great stay!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and our room was very clean. Pool area well maintained. Need a second larger elevator though.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway A lot of restaurants in walking distance (Pacino, Scores, Normandin.) Quiet room, really good mattress.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property is clean. The staff are friendly. We have stayed here many times. Just wish they had a breakfast buffet. They do have a breakfast but you have to pay for it. With that being said we will stay here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed the stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, pool was well maintained. Bed was comfortable, only downside was maybe only having one plug per bed stand but that’s pretty nit picky. Would definitely stay again!
Stayed 1 night in Jul 2026