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The Gould Hotel

3.5 star property
Hotel in Seneca Falls with 24-hour front desk and coffee shop/cafe

Photo gallery for The Gould Hotel

Front of property – evening/night
Premium bedding, pillow-top beds, in-room safe, desk
Lounge
Hallway
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
108 Falls Street, Seneca Falls, NY, 13148
  • Place, Lake Hiddenwood State Park
    ‪2 min walk‬
  • Place, Women's Rights National Historical Park
    ‪2 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪3 min walk‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Large Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Double Large Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Seneca Falls

At The Gould Hotel you'll be within steps of National Women's Hall of Fame and Seneca Museum of Waterways and Industry. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a conference centre, a coffee shop/cafe and coffee/tea in a common area. .In proximity to this 3.5-property class Seneca Falls hotel you'll find Cayuga Lake.

What's nearby

  • Lake Hiddenwood State Park - 2 min walk - 0.2 km
  • Bridge Street Bridge - 2 min walk - 0.2 km
  • Women's Rights National Historical Park - 2 min walk - 0.2 km
  • National Women's Hall of Fame - 2 min walk - 0.2 km
  • It's A Wonderful Life Museum - 3 min walk - 0.3 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 64 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Sauder's - ‬3 min drive
  • ‪Circle K - ‬8 min walk
  • ‪Dunkin' - ‬2 min drive

About this property

The Gould Hotel

Hotel in Seneca Falls with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly The Gould Hotel also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Seneca Falls hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 3 levels
  • Conference rooms
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Gould Hotel offers 48 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with digital channels and first-run films.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gould Hotel Seneca Falls
Gould Hotel
Gould Seneca Falls
The Gould Hotel Hotel
The Gould Hotel Seneca Falls
The Gould Hotel Hotel Seneca Falls

Frequently asked questions

What is the cancellation policy at The Gould Hotel?

The Gould Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Gould Hotel?

Yep, The Gould Hotel has a free self car park.

What makes The Gould Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Gould Hotel.

Is there a free airport shuttle available at The Gould Hotel?

No, The Gould Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Gould Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Gould Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

The Gould Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Antonietta

Disliked: Amenities
We tried to check in and were told that our rooms which we had confirmation for were not available. "looks like we overbooked", terrible to say the least. One person doing check in and cleaning rooms, not sure how that would work with 21 rooms, even the person at check was flustered, that should have been an indication, when trying to check in. Terrible, we almost ended up without a room, thankfully were able to get another hotel. Clearly the hotel is in need of staff, and it looked abandoned, very disappointed, the person at the front desk was very apologetic, not her fault, how do you run a business like that. EXPEDIA should remove this hotel from their list. TERRIBLE.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

James

Stayed 1 night in Sep 2025

10/10 Excellent

Noah, CINCINNATI

Stayed 1 night in Oct 2025

6/10 Okay

Charles

Disliked: Staff & service

Disappointing.

We had a king bed reservation but when we checked in we were told our room wasn't available and we could have a king with no TV or a queen with a TV. We took the queen w/TV, but the TV did not work at all.
Stayed 1 night in Oct 2025

2/10 Terrible

Rich, NEW YORK

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Liz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed! A few areas in the hotel, need touch ups, but overall a great stay!
Stayed 1 night in Oct 2025

2/10 Terrible

Regina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Bobby, MINERAL WELLS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok, this is an old hotel that needs complete renovation then open for business Employees seemed overworked and complained alot. Indoors stairs were dirty, elevator was scary. There were so many dogs in the hotel, stairway hall smelled bad. Continental breakfast was horrid. We left a day early. Expedia would not refund $$ nor would the Gould, so we just left. We should have really studied the reviews before we booked
Stayed 3 nights in Oct 2025

8/10 Good

Dale, Greenacres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I grew-up in Seneca Falls and watched the Gould go through changes over the years Staff was extremely helpful and friendly. Rooms still retain the charm of renovations done in more recent years, although the room I had is due for a refresh (paint, wooden plank flooring was de-laminating in a couple of places, better lighting). Trying to find the Spectrum Channel Guide on the television and using remote was very tedious; would be helpful to have a Television Channel Guide printed out in each room. Biggest negative was closure of the restaurant/loss of dining options.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in downtown Seneca Falls...classic old-school hotel with modern updates. Would stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many great little places for dinner and a drink! Walkable community. The room was bigger than it appeared in the listing. Spotless and wonderful staff! Hidden Gem!
Stayed 1 night in Oct 2025

4/10 Poor

Gregory

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We really wanted to like this place - old hotel in a picturesque town. But we were scammed. The restaurant is closed, the bar is closed, the Continental breakfast is closed, the vending machines are closed, the ice machine is closed, and the elevator barely works. The only redeeming thing was that the room was clean and comfortable.
Stayed 4 nights in Oct 2025

8/10 Good

jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Timothy, Staten Island

Liked: Staff & service, property conditions & facilities
The hotel is centrally located. You may walk to all the museums and all the restaurants. The parking is free and next door. The hotel is old, but the room was clean and quiet. The staff were friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Barbara

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The parking was the best thing sbout the property. The air conditioning went out in our 1st room and the staff said they couldn't do anything. Temp was 76. Next day we were moved to an "upgraded" room. It was a handicap room, which the shower was not appropriate for our use. By morning the temp was up to 73, so it appeared that unit also was not working. The toilet also was very sluggish. It appeared there were not many rooms that were totally functional The description of the hotel said it had a bar, restaurant and daily housekeeping. The website showed pictures of the areas. It was thst reason we chosed this site None of those were available and it didn't appear to have been opened for awhile. Very disappointed.
Stayed 3 nights in Sep 2025

10/10 Excellent

richard

Stayed 2 nights in Sep 2025

8/10 Good

james

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
room was great,staff very nice, easy parking,good location only bummer resturant and bar not open yet
Stayed 4 nights in Sep 2025

10/10 Excellent

Debbie

Stayed 1 night in Sep 2025

6/10 Okay

Mary

Stayed 1 night in Sep 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe area. Clean hotel, comfortable bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Jazlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

mike

Stayed 1 night in Sep 2025

8/10 Good

Mary Elizabeth

Travelled with group
Liked: Property conditions & facilities, room comfort
Hotel was understaffed under new ownership.
Stayed 2 nights in Sep 2025