HI Express El Paso Downtown, an IHG Hotel puts you in the heart of El Paso, within just a 10-minute stroll of El Paso Scottish Rite Temple and Museum and Sensorium. Highlights at this hotel include a complimentary breakfast, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find a 24-hour business centre, dry cleaning/laundry services and multilingual staff. .Attractions within a 10-minute drive of this Downtown El Paso hotel include Paso del Norte International Bridge and Fort Bliss.
What's nearby
Southwest University Park - 8 min walk
Plaza Theater - 9 min walk
University of Texas at El Paso - 20 min walk
Don Haskins Center - 2 min drive
Paso del Norte International Bridge - 3 min drive
Getting around
El Paso Union Depot - 17 min walk
El Paso International Airport (ELP) - 14 min drive
Restaurants
Taconeta - 5 min walk
Craft and Social - 3 min walk
Mamacitas Cafe and Cantina - 3 min walk
Coffee Box - 5 min walk
Epic - 2 min walk
About this property
HI Express El Paso Downtown, an IHG Hotel
Hotel with free breakfast, near Paso del Norte International Bridge
Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown, an IHG Hotel. Self parking is free.
1 building
112 guestrooms or units
9 levels
Conference rooms
1200 sq ft of conference space
108 sq. m of conference space
Buffet breakfast (free)
Business centre (24 hours)
Conference space
Dry cleaning
Front desk (24 hours)
Staff members are multilingual
Front desk safe
Gift shop
Lift
HI Express El Paso Downtown, an IHG Hotel offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.
This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free return airport shuttle from 8:30 AM to 10:00 PM on request
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:30 AM to 10:00 AM
Things to do
Gym
Family friendly
Free cot
In-room refrigerator
Conveniences
24-hour front desk
Gift shop/newsstand
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Business services
1,200 square feet of conference space
24-hour business centre
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
9 floors
Building
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso
Frequently asked questions
What is the cancellation policy at HI Express El Paso Downtown, an IHG Hotel?
HI Express El Paso Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at HI Express El Paso Downtown, an IHG Hotel?
As of 29 May 2024, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown, an IHG Hotel on 23 June 2024 start from AU$201.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at HI Express El Paso Downtown, an IHG Hotel?
Yep, HI Express El Paso Downtown, an IHG Hotel has a free self car park.
Is HI Express El Paso Downtown, an IHG Hotel family-friendly?
You bet! With amenities such as a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that HI Express El Paso Downtown, an IHG Hotel is a hit with families.
Does HI Express El Paso Downtown, an IHG Hotel serve breakfast?
Yep, our travelers enjoy the free buffet brekkie here!
Available daily from 6:30 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.
Is there a free airport shuttle available at HI Express El Paso Downtown, an IHG Hotel?
Yep, there's a free airport shuttle that runs from 8:30 AM - 10:00 PM on request.
What time are check-in & check-out at HI Express El Paso Downtown, an IHG Hotel?
Check-in begins at 3:00 PM. Check-out time is noon.
Are pets allowed at HI Express El Paso Downtown, an IHG Hotel?
No, only service animals are allowed.
HI Express El Paso Downtown, an IHG Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very good for walking to downtown area. break fast was great.
Food container from previous guest was underneath air conditioner. Shower drain was a bit slow.
Overall this hotel is fairly decent. A little bit dated but with clean and comfortable rooms, a nice lobby, and very convenient location. Before booking: All the rooms on the north side of the hotel (odd room numbers) face I-10 and have the associated loud road noise around the clock. Earplugs are recommended for light sleepers staying in these rooms.
Rooms are tiny (which is to be expected downtown). Not a big deal. We got a room with two queen beds, and were only able to use one (room 709) as one of the beds was the absolute worst I have ever seen in a hotel (zero cushion in the middle so a person would just roll to the middle). Woke up in the morning to get the day started and realized there was no hot or even luke warm water at all for a shower. Front desk was contacted and I was advised that the problem was realized the night before and a "technician was on the way" when in fact there was not anyone coming, we waited another 2 hours and still no hot water..long story short, we had to take freezing cold showers. Had my 3 year old son that could not even bear the cold so had to skip his bathing that day. When front desk was asked for a manager she advised me that they would not be in until the next day. I realize it was not the fault of front desk personnel, but management that the issue was not corrected in a timely manner. Needless to say there was a lobby of angry people as I exited the elevators. I know stuff happens but for the issue to be known at least 24 hours in advance of me calling down to the desk and not having a timeframe or even a reasonable answer to customer concerns is unacceptable.