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Mercure Hotel Dortmund City

3.0 star property
Comfortable Dortmund hotel in Dortmund City Centre with 24-hour front desk

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Photo gallery for Mercure Hotel Dortmund City

Exterior
Superior Room, 2 Single Beds | Living area
Daily buffet breakfast (EUR 11.50 per person)
Shower, eco-friendly toiletries, towels
Reception
Reviews
8.2

Very good

Popular amenities

  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Kampstr. 35-37, Dortmund, NW, 44137
  • Popular LocationGerman Football Museum7 min walk
  • Popular LocationSignal Iduna Park6 min drive
  • Popular LocationWestfalenhallen7 min drive
  • AirportDortmund (DTM)24 min drive

Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Living area

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception
NP Hotel Königshof
Pet-friendly
Free WiFi
Breakfast available
Parking available
4.4 out of 5, Excellent, (45)
The price is AU$112
for 1 night
includes taxes & fees
5 July - 6 July
NP Hotel Königshof

About the area

Dortmund

Mercure Hotel Dortmund City puts you in the heart of Dortmund, within steps of Westenhellweg Street and Museum of Art and Cultural History. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .Lobby Bar is the hotel's own lobby lounge. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Dortmund City Centre hotel include Signal Iduna Park and Westfalenhallen.

What's nearby

  • Dortmund Christmas Market - 5 min walk
  • German Football Museum - 7 min walk
  • Westfalenpark Dortmund - 6 min drive
  • Signal Iduna Park - 6 min drive
  • Westfalenhallen - 7 min drive

Getting around

  • Kampstrasse U-Bahn - 1 min walk
  • Dortmund Central Station - 5 min walk
  • Dortmund (DTM) - 25 min drive

Restaurants

  • ‪Nordsee - ‬3 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬3 min walk
  • ‪American Pan Pizza - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Coffee Fellows - ‬4 min walk

About this property

Mercure Hotel Dortmund City

Comfortable Dortmund hotel in Dortmund City Centre with 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Mercure Hotel Dortmund City also features multilingual staff, complimentary newspapers in the lobby, and express check-in. Parking is available for a fee.

This 3-star Dortmund hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Mercure Hotel Dortmund City offers 82 accommodations with minibars and a safe. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Dortmund hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 11.50 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 7.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.50 per person
  • Self-parking fee: EUR 14 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Dortmund City
Mercure Hotel Dortmund City
Accor Hotel Dortmund City
Mercure Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel
Mercure Hotel Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel Dortmund

Frequently asked questions

What is the cancellation policy at Mercure Hotel Dortmund City?

Mercure Hotel Dortmund City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Dortmund City?

As of 21 June 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Dortmund City on 21 July 2024 start from AU$99.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Dortmund City?

Yep, Mercure Hotel Dortmund City has a self car park for EUR 14 per day.

Are there any beaches close to Mercure Hotel Dortmund City?

The closest beach to Mercure Hotel Dortmund City is Stranddeck (15.6 km).

Is Mercure Hotel Dortmund City family-friendly?

You bet! With amenities such as a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Mercure Hotel Dortmund City is a hit with families.

Does Mercure Hotel Dortmund City serve breakfast?

Sure does, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Hotel Dortmund City?

No, Mercure Hotel Dortmund City does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Hotel Dortmund City?

Check-in begins at 3 PM. Check-out time is noon.

Mercure Hotel Dortmund City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 124 out of 385 reviews" "
Rating 8 - Good. 173 out of 385 reviews" "
Rating 6 - Okay. 64 out of 385 reviews" "
Rating 4 - Poor. 14 out of 385 reviews" "
Rating 2 - Terrible. 10 out of 385 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the alt stadt and shopping. Recommend for football visitors. Staff kept bar open (for Bier) after football match on a friday night. Friendly check-in and check out. Short walk from the hbf.
Stayed 1 night in Oct 2023

2/10 Terrible

Dylan

Stayed 1 night in Jul 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, modern hotel right in the city centre
Lovely hotel, for a reasonable price I got a big room, double bed with a bath and an array of coffees and teas. The room was lovely, my only minor negative was the price of the breakfast; €20 is a bit steep!
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Good Location, but that's it...
We were in Dortmund for a football match. We stayed in this Mercure the first night (the Centrum one for the second night). This Mercure was nowhere near as good as the Centrum one. The entrance, when you find it, is just a door. Then use an elevator to 3rd floor for check-in. This one was £144 a night, the other £257, so this one cheaper. But there's a reason for that. When approaching from the main station you can see the sign on the roof, but there;'s no entrance. So you go around the side and see another vertical sign - but no entrance. Backwards and forward, then a full circuit of the block reveals that you have apprached from the back and there is no signage to tell you to go around to the other street. Then you enter thru' a glass door and go up in the elevator. Signs and advice is in short supply. The hotel is tired. Hair dryer was very week. Bath towels are not very big. And the usual question - would I stay there again. The answer is No, I wouldn't - unless it was desperate. Use the other Mercure and pay the extra.
Stayed 1 night in Feb 2023

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Good central location, friendly, helpful, staff. Easy check in. Recommend as a no frills place to stay.
Stayed 1 night in Oct 2022

6/10 Okay

Elissa, Chappaqua

Travelled with family
Liked: Cleanliness, staff & service
On a one way street with limited access. One of the elevators was broken during our stay. Parking was available but inconvenient. Area surrounding hotel was noisy all night and dirty.
Stayed 3 nights in Sep 2022

10/10 Excellent

YUSUKE

Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed for 2 nights as a stopover on our way to Belgium. One of the cheaper options but advertised as 3 star. Very outdated and in need of a refurb. There was a stain on the curtains and a tile was falling off the wall in the bathroom. Bed was comfy enough and we had a good nights sleep.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Stayed 1 night in Feb 2020