2/10 Terrible
Amanda
Travelled with group
6 Dec 2025
to the room, the air conditioning was on remind you. It’s like 10° outside. It was 40° in the room so freezing and then I turned the heat on and went to sleep when I woke up this morning. The room hadn’t heated up past 66° so it was still very cold in the room. This is Illinois. There’s no reason that after they turned down a room, they shouldn’t be turning the heat on so that it can be a moderate temperature in the room for the next guest. I woke up this morning to take a shower at about 830. I let the water run for about 10-15 minutes It never got hot. I allowed it to run for an additional 20 to 30 minutes. It still never got hot. I called down to the front desk, they came and did an adjustment to the tap and then they told me that I could not shower for another hour because other people were showering right now and the water wouldn’t be hot until they were done which meant I couldn’t shower until 1030 check out was at 11. It didn’t allow me enough time to get myself fully together. This was a terrible stay. Also there were no washcloths only hand towels and bath towels in the room luckily, I brought my own washcloths
Amanda
Stayed 1 night in Dec 2025




















