- Check-in time starts at 4:00 PM
- Minimum check-in age is: 21
- Check-in time ends at 2 AM
Special check-in instructions:
This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Crowne Plaza Springfield, an IHG Hotel offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
- No rollaway/extra beds available
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Debit cards
- Staffed front desk
- Carbon monoxide detector
- Smoke detector
- Security system
- LGBTQIA friendly
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- Gloves are available for guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are not available
- gap period enforced between guest stays 24 hours
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitisation practices of SafeStay (AHLA - USA)
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: approximately USD 6.00–16.00 per person
- Pet fee: USD 40.00 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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