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Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

4.0 star property
Family-friendly hotel with full-service spa and free breakfast

Photo gallery for Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Dinner served
Bar (on property)
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast included
  • Pet-friendly
  • Spa

Explore the area

View map
Europa-Park-Strasse 4/6, Rust, BW, 77977
  • Europa-Park
    ‪14 min walk‬
  • Rulantica
    ‪17 min walk‬
  • Taubergießen Nature Reserve
    ‪20 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪44 min drive‬

Room options

View all photos for Hotel room B

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room B

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Satellite channels
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Hotel room A

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room A

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Satellite channels
Wardrobe
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Hotel room C

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room C

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Satellite channels
Wardrobe
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Hotel room D

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room D

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Satellite channels
Wardrobe
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the area

Rust

A family-friendly stay in Rust awaits you at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar. Within a 20-minute stroll, you'll find Europa-Park and Rulantica. Highlights at this hotel include a full-service spa, a restaurant and free buffet breakfast. .A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Castillo, is open for dinner. Buena Visa Club is the hotel's own bar. Enjoy the gym, steam room and kids' swimming pool as well as access to bike hire. A meeting room, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Rust hotel include Europa-Park Golfclub Breisgau and Naturschutzgebiet Taubergiessen.

What's nearby

  • Europa-Park - 14 min walk - 1.2 km
  • Rulantica - 17 min walk - 1.4 km
  • Taubergießen Nature Reserve - 20 min walk - 1.7 km
  • Europa-Park Golfclub Breisgau - 6 min drive - 7.4 km
  • Naturschutzgebiet Taubergiessen - 6 min drive - 8.1 km

Getting around

  • Ringsheim/Europa-Park Station - 6 min drive
  • Basel (BSL-EuroAirport) - 65 min drive

Restaurants

  • ‪Seehaus Restaurant - ‬5 min walk
  • ‪Bar Erikssøn - ‬3 min drive
  • ‪Adventure Food Station - ‬7 min walk
  • ‪Erdinger Urweiße Hütt'n - ‬8 min walk
  • ‪Bayerischer Biergarten - ‬14 min walk

About this property

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Family-friendly hotel with full-service spa and free breakfast
Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A business centre and a meeting room are available. A children's pool, spa services, and a terrace are also featured at the family-friendly Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rust hotel.

  • 1 building
  • 120 guestrooms or units
  • 9 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar offers 120 air-conditioned accommodations, with a hairdryer. Flat-screen televisions come with satellite channels.

This Rust hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buena Visa Club
  • Castillo

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Europa-Park is closed from December 24-25, 2025, and from January 19-March 27, 2026. Rulantica water park is closed from November 17-27 and from December 24-25, 2025.
Tickets valid for a one-day visit to Rulantica water park must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online.
Entry to Europa-Park is limited and tickets must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online.
Shuttle service to partner hotels and the Europa-Park entrance is provided.

Access methods

Staffed front desk

Pets

  • Pets: EUR 13.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 18.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Castillo Alcazar
Castillo Europa-Park
Europa-Park Castillo
Europa-Park Erlebnis-Resort Castillo Alcazar
Europa-Park Erlebnis-Resort Castillo Alcazar Rust
Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
Hotel Alcazar Europa-Park
Hotel Castillo Alcazar
Hotel Castillo Alcazar Europa-Park

Frequently asked questions

What is the cancellation policy at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Yep, Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar has a free self car park.

Is there a spa on site at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Yep, there is an onsite spa at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar have a pool?

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar has a kids' pool.

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar have a waterslide?

No, there is no waterslide at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, but Rulantica is a short 20-minute walk away.

Is Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar is a hit with families.

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar serve breakfast?

Yeah, free buffet brekkie is on offer at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar.

Is there a free airport shuttle available at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Check-in begins at 3:30 PM. Check-out time is 11 AM.