Boutique Hotels in West Bengal

We had a thoroughly enjoyable stay at Taj Bengal, Kolkata. The welcome and check-in formalities were warm, polished and reassuring from the outset. The Taj Club room, one I frequently stay in, is always a delight, with its elegant interiors, pleasing views and access to the Taj Club. Breakfast was excellent, both for the quality of the food and the attentive service. The friendly breakfast team offered thoughtful, personalised attention at the table, enhancing the experience. Housekeeping was prompt and meticulous, upending the room everytime we returned to it at the end of the day, sometimes with personalized notes from the room service team. In-room dining was equally commendable in its timely, seamless and entirely effortless feel. Taj Bengal has repeatedly delivered to me a welcome combination of comfort, attentive service, and understated elegance in its signature affable ways.

Our experience at the Taj was excellent. The property is well maintained, and the rooms were spacious and well-lit. There was a minor issue with housekeeping occasionally missing towel sets, but it was easily resolved with a single phone call. We were particularly impressed by the warmth and hospitality of the staff. Udham Bose and Prasanto from the kitchen deserve special mention for their exceptional service and attentiveness. Everyone we interacted with was courteous, polite, and welcoming, which made our overall stay truly enjoyable.

Everything is good but breakfast is not satisfactory