Hotels on the River in Goa

Just stayed at the hotel for 10 nights and loved it. The property is very clean and well maintained. Rooms are a little on the small side so I suggest spending a little more for a bigger room. Pool area is clean and tidy with nice beds and a swim up bar. There are not many beds but we never had problems getting one every day. Lovely pizzas, good cocktails and fantastic happy hours. Spa prices are not dissimilar to those in town so we opted to use the hotel and wasn't disappointed. Breakfast is excellent, lots of choice and all very fresh. Staff are all fantastic and attentive. We paid for a private family event and they went above and beyond to make it special. Thank you Ronil Hyatt we had a great time.

A beautiful hotel, exceptionally clean. A large wedding departed the day we checked in and another checked in while we were there. They book the majority of the hotel, so it does feel a bit like normal guests are surplus. Areas sectioned off, music pounding, wedding guests returning late at night, waking us. Our Air con broke, we told front desk, three hours later nobody had come, had to call again and someone was sent. Keys to our room stopped working so we were stuck in the hallway, again three calls and 40 mins for someone to bring new keys ( we were just out of the pool, so didn’t want to go to reception) My husband used the spa, which he said was perfect, but again, no one to help/assist on where to go once he checked in. Everything just felt a little like a battle, hiccups happen but it’s how they are resolved that leaves an impression.

Facilities were good, clean rooms. Short walk to the beach. Cleanliness of the tables in the restaurant was not great (placemats were stained from previous guests and never saw anyone clean the tables with disinfectant between sittings). Would recommend getting breakfast early as when we went late we noticed that some food items were running low and not always topped up.