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Songtsam Retreat at Shangri-La - MGallery Collection

5.0 star property
Luxury hotel with 2 restaurants and spa services

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Mountain view
Standard Room
Superior Suite, 1 King Bed | In-room dining
Junior Suite, 1 King Bed | Deep soaking bathtub
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Reviews
9.6

Exceptional

Popular amenities

  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Song Zan Lin, Jiqingzhou, Deqin, Yunnan, 674400
  • Popular LocationSongzanlin Scenic Area12 min drive
  • Popular LocationDiqing Culture Expo Center14 min drive
  • Popular LocationDukezong Ancient Town17 min drive
  • AirportGyalthang (DIG-Diqing)21 min drive

Room options

Similar properties

Front of property - evening/night
Shangri-La Resort, Shangri-La
Pool
Hot tub
Spa
Free airport shuttle
4.2 out of 5, Very good, (40)
The price is AU$229
for 1 night
includes taxes & fees
5 July - 6 July
Shangri-La Resort, Shangri-La

About the area

Shangri-La

A luxury stay in Shangri-La awaits you at Songtsam Retreat at Shangri-La - MGallery Collection. You'll be 2.7 km (1.7 mi) from Songzanlin Scenic Area and 4.4 km (2.7 mi) from Yila Grassland of Napa Lake. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .All 72 rooms feature TVs with satellite channels, and you can enjoy free WiFi, free wired Internet and sitting areas. Minibars provide free refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads and dressing gowns, while Select Comfort beds and down duvets invite a good night's rest. DVD players, coffee/tea makers and free bottled water are also available. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The restaurant, Tibetan Resturant, is open for breakfast and lunch. Library Lounge Bar is the hotel's own bar. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Shangri-La hotel include Diqing Culture Expo Center and Ganden Sumtseling Monastery.

What's nearby

  • Yila Grassland of Napa Lake - 12 min drive
  • Songzanlin Scenic Area - 12 min drive
  • Diqing Culture Expo Center - 14 min drive
  • Dukezong Ancient Town - 17 min drive
  • Diqing Museum - 18 min drive

Getting around

  • Shangri-La Station - 18 min drive
  • Gyalthang (DIG-Diqing) - 22 min drive

Restaurants

  • ‪五彩雪域藏餐馆 - ‬14 min drive
  • ‪天涯海阁休闲吧 - ‬13 min drive
  • ‪绿野仙踪休闲吧 - ‬13 min drive
  • ‪下一站休闲吧 - ‬13 min drive
  • ‪德钦松赞绿谷 - ‬11 min walk

About this property

Songtsam Retreat at Shangri-La - MGallery Collection

Luxury hotel with 2 restaurants and spa services
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A business centre, a meeting room, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1765 square feet (164 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Songtsam Retreat at Shangri-La - MGallery Collection. An area shuttle within 8 km and an airport shuttle (available on request) are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Shangri-La hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • 24 buildings
  • 2 dining venues
  • 1765 sq ft of conference space
  • 164 sq. m of conference space
  • Built in 2009
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
Songtsam Retreat at Shangri-La - MGallery Collection offers 72 accommodations with DVD players and free minibar items. This accommodation offers separate sitting areas. Select Comfort beds feature down duvets. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 8 km
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 92 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Library Lounge Bar
  • Tibetan Resturant
  • Western Restaurant

Things to do

  • Library
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,765 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy

More

  • 2 floors
  • 24 buildings
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 92 per person
  • Airport shuttle fee: CNY 150 per vehicle (one way)
  • Rollaway bed fee: CNY 380 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Songtsam
Songtsam Retreat
Songtsam Retreat Hotel
Songtsam Retreat Hotel Shangri-La MGallery Collection
Songtsam Retreat Shangri-La MGallery Collection Hotel Deqin
Songtsam Retreat At Shangri-La Hotel Shangri-La County
Songtsam Retreat Shangri-La MGallery Collection Deqin
Songtsam Retreat MGallery Collection Hotel
Songtsam Retreat MGallery Collection
Songtsam Retreat Shangri MGal
Songtsam Retreat at Shangri-La - MGallery Collection Hotel
Songtsam Retreat at Shangri-La - MGallery Collection Deqin
Songtsam Retreat at Shangri-La - MGallery Collection Hotel Deqin

Frequently asked questions

Is parking available at Songtsam Retreat at Shangri-La - MGallery Collection?

Yep, Songtsam Retreat at Shangri-La - MGallery Collection has a free self car park. Onsite parking is limited.

Is there a spa on site at Songtsam Retreat at Shangri-La - MGallery Collection?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes Songtsam Retreat at Shangri-La - MGallery Collection a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Songtsam Retreat at Shangri-La - MGallery Collection.

Is Songtsam Retreat at Shangri-La - MGallery Collection family-friendly?

You bet! With amenities such as supervised childcare and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Songtsam Retreat at Shangri-La - MGallery Collection is a hit with families.

Does Songtsam Retreat at Shangri-La - MGallery Collection serve breakfast?

Sure does, buffet brekkie is available daily.

Is there a free airport shuttle available at Songtsam Retreat at Shangri-La - MGallery Collection?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Songtsam Retreat at Shangri-La - MGallery Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Songtsam Retreat at Shangri-La - MGallery Collection?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Songtsam Retreat at Shangri-La - MGallery Collection?

No, only service animals are allowed.

Songtsam Retreat at Shangri-La - MGallery Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel with great style and services
This little gem is hiding behind the songtsam temple, though it's a bit hard to find even with the GPS. The small town in front of the hotel is undergoing heavy constructions. We arrived there with no hot water and got a free upgrade a suite. Room is huge but not as cozy as the smaller one. They even set up the fireplace to get the room warmed up for us everyday. Food is excellent but too bad we missed the spa. Overall an excellent hotel where you can relax and find you inner peace, definitely will visit again.

10/10 Excellent

Eldon, Tucson, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous cultural get-away, done perfectly!!
It was a return visit to this exotic city, where we were meeting the parents of our Chinese foreign exchange student. We are good friends for years. They stayed in the "sister hotel" close by. The entire hotel staff and all the facilities are at the 5-Star level. We will definitely return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Iain, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff of this hotel are brilliant
This hotel is a little out of town but that is the only negative otherwise this is an excellent world class hotel with staff that give personal and excellent service

10/10 Excellent

William, Peebles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding oasis.
Absolutely outstanding service from Patrick and his whole team. Great attention to authentic detail in the design of the hotel and the menus, but it was the uniformly excellent service from all the staff that made this hotel stand out.

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, room comfort
Wonderful Stay
Marvelous resort that I didnt want to get out of. A good view of the beautiful Songtsam Temple, which the hotel provides a free buggy ride to. In the evening, staff come to start the fireplace and deliver Ginger Tea. Heartwarming value adds that made our day.

10/10 Excellent

Sarah, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for family trips
I would love to give a 5+ rating for this resort. It's situated inside the Songtsam (ie the main religious site) area so the tranquility and freshness of the air has no rival. Admittedly it's too far away from the city centre so it's not too possible to go out for food, but this is compensated by the breakfast and Zang cuisine offered by the hotel restaurant at a reasonable price. The hotel arranges shuttle to the main tourist sites so it saves you much trouble if you are going as a family - otherwise you will have to hire your own driver-guide as the main sights in Shangri-la are sparsely situated.

8/10 Good

Zipjolababy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect retreat at Shangri-la
Stayed for 2 nights at the beautiful, quiet and peaceful retreat. Delicious food and excellent service at the restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort