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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property

Photo gallery for Candlewood Suites Dallas Plano East Richardson by IHG

Exterior
Exterior
Fridge, microwave, stovetop, dishwasher
Exterior
Suite, 1 Bedroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$150
includes taxes & fees
14 June - 15 June

Explore the area

View map
2401 E George Bush Highway, Plano, TX, 75074
  • Place, CityLine
    ‪2 min drive‬
  • Place, ArtCentre of Plano
    ‪4 min drive‬
  • Place, American Airlines Center
    ‪19 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Down duvets, in-room safe, individually decorated

Studio Suite

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Down duvets, in-room safe, individually decorated

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Down duvets, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Plano

At Candlewood Suites Dallas Plano East Richardson by IHG you'll be 2 km (1.2 mi) from CityLine and 4.4 km (2.7 mi) from Eisemann Center for the Performing Arts. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre, a snack bar/deli and laundry facilities. .Attractions within a 15-minute drive of this Plano hotel include Galleria Dallas and University of Texas at Dallas.

What's nearby

  • CityLine - 2 min drive - 2.6 km
  • ArtCentre of Plano - 4 min drive - 5.2 km
  • University of Texas at Dallas - 7 min drive - 10.0 km
  • Galleria Dallas - 10 min drive - 21.7 km
  • American Airlines Center - 19 min drive - 36.1 km

Getting around

  • Shiloh Road Station - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth International Airport (DFW) - 33 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wildwood - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪RaceTrac - ‬3 min walk
  • ‪Jack in the Box - ‬2 min drive

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Dallas Plano East Richardson by IHG. Free self parking is available.

This Plano hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 5 levels
  • Built in 2009
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
Candlewood Suites Dallas Plano East Richardson by IHG offers 92 air-conditioned accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. Premium cable televisions are provided. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Dallas Plano East Richardson

Candlewood Suites Dallas Richardson

Candlewood Suites Dallas Richardson Aparthotel

Candlewood Suites Dallas Richardson Aparthotel Plano East

Candlewood Suites Plano East

Candlewood Suites Richardson

Candlewood Suites Dallas Plano East Richardson Hotel

Candlewood Suites Dallas Richardson Hotel

Candlewood Suites Dallas Plano East Richardson

Candlewood Suites Dallas Plano East Richardson by IHG Hotel

Candlewood Suites Dallas Plano East Richardson by IHG Plano

Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Frequently asked questions

What is the cancellation policy at Candlewood Suites Dallas Plano East Richardson by IHG?

Candlewood Suites Dallas Plano East Richardson by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson by IHG?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Dallas Plano East Richardson by IHG on 14 June 2026 start from AU$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Dallas Plano East Richardson by IHG?

Yep, Candlewood Suites Dallas Plano East Richardson by IHG has a free self car park.

Is there a free airport shuttle available at Candlewood Suites Dallas Plano East Richardson by IHG?

No, Candlewood Suites Dallas Plano East Richardson by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 267 out of 563 reviews
Rating 8 - Good. 156 out of 563 reviews
Rating 6 - Okay. 57 out of 563 reviews
Rating 4 - Poor. 28 out of 563 reviews
Rating 2 - Terrible. 55 out of 563 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandon

Stayed 1 night in Feb 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service
The room was clean and the hotel staff is very friendly
Stayed 7 nights in Jan 2026

10/10 Excellent

Orlando

Business traveller
Liked: Amenities
Yes
Stayed 1 night in Jan 2026

4/10 Poor

Lonnie

Travelled with family
Disliked: Cleanliness, amenities
Room smell like dog
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness
Good value, clean, nice staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2026

10/10 Excellent

LaShannon

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were amazing and the room made my expectation.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was quiet but the aggressive breed of animals they have staying is not so friendly
Stayed 7 nights in Dec 2025

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities, room comfort
Pretty nice found a roach in one of the rooms but they gave me a nice clean one same day
Stayed 8 nights in Dec 2025

6/10 Okay

Sridhar

Business traveller
Liked: Cleanliness
Decent stay
Stayed 14 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was clean staff was nice
Stayed 7 nights in Dec 2025

8/10 Good

Kizza

Stayed 10 nights in Dec 2025

10/10 Excellent

Robert

Stayed 7 nights in Dec 2025

8/10 Good

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant inside and staff was friendly but outside was scary- poor lighting at night! Tv remote didn't work. Staff said couldn't fix it.
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Yes the staff is great and room clean
Stayed 14 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good no breakfast but can cook in room easy to find off highway
Stayed 4 nights in Nov 2025

4/10 Poor

DIRK

Disliked: Cleanliness, property conditions & facilities, room comfort
Had to try 3 different rooms to find one that did not smell like dog.
Stayed 8 nights in Nov 2025

8/10 Good

Rosita

Stayed 9 nights in Oct 2025

10/10 Excellent

Ashley

Travelled with pets
Everything was great
Stayed 14 nights in Nov 2025

6/10 Okay

Travis

Stayed 1 night in Nov 2025

8/10 Good

Trillyne

Travelled with partner
Liked: Amenities
I did not hate this hotel stay. Everything is pretty average, staff at the front desk was kind, always provided anything we needed. The kitchen was fully equiped, bathroom clean with fresh towels. Dove soap for shampoo, conditioner, body wash and hand soap. Which was lovely. Free washer and dryer, and a small store for any toiletries or snacks/ frozen meals. The stay was nice, the worst thing that happened was a hair from the previous visitor was on the bed sheet. No bugs no stink, barley heard any neighbors.
Stayed 4 nights in Nov 2025

6/10 Okay

ellaine, rockville

Stayed 3 nights in Oct 2025

2/10 Terrible

Bennie

Business traveller
Disliked: Cleanliness, property conditions & facilities
The Desk manager was rude. The worst check in experience in my life.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good for the short amount of time we were there, it was just an overnight trip.
Stayed 1 night in Oct 2025

2/10 Terrible

Sandeep

Stayed 2 nights in Oct 2025