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4.5 out of 5

"The hotel location is perfect and the views are amazing. " More

By a verified traveller on Tue 09 Jan 2024

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Hotel Description

Riverside White House Hotel puts you in the heart of Hoi An, connected to the convention center and within a 20-minute stroll of popular places like Hoi An Market and Hoi An Night Market. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the pool loungers along with access to ecotours and scooter/moped rentals. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and spa services. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM. There's also free parking nearby, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 3-star Hoi An City Centre hotel include Cua Dai Beach and An Bang Beach.

Attic Double Room, Outdoor Balcony, River view

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$78* Per night/room 10 Apr. - 11 Apr.

Deluxe Double Room, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, Balcony, River View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Family Triple Room, Balcony, River View

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 4 Max

Riverside White House Hotel ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riverside White House Hotel

Everyone (6) Family (1)
5 out of 5
The hotel location is perfect and the views are amazing.

Posted by on 9 Jan. 2024

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Comment from Hotel Management

10 Jan. 2024 by Loi

Dear JianThank you so much for your wonderful feedback and your stay with usWe appreciate itWe are so happy for this and grateful See you againBest regards

2 out of 5
The room was very basic and the beds were very hard. The bathroom was poorly designed and flooded after every use. The staff were friendly but this was a very basic hotel and overpriced. I did not want to stay longer than one night but was refused a refund. Not sure if this was because of the hotel refusing or wotif just wanting to keep my money. On the whole it was a disappointing experience.

Posted by on 6 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Loi

Hi Kristine,Thank you for stayed with us, we appreciate itThis is high season, and your room is non refundable. But you had never said anything to us anything and just said you need to go back to Da Nang city and just wanted to get back the money. We did not understand? But after that you took a lot of bad reasons about us with the Travel Agent ? But you did not tell anything to us. If you said to us, we could consider and helped you, but you did not. We need a reason when you were at the hotel but you did not. And we also ask the Travel Agent that we will help you sell the room and if possible, we will refund. Now you write the reason here bad about the room, bed,.... It's alright,Thank you once again!

5 out of 5
Nice quiet place to stay on the river. Close walk to shops and dining. Very pleasant stay

Posted by on 4 Aug. 2023

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Comment from Hotel Management

5 Aug. 2023 by Loi

Dear Robert,Thank you so much for your wonderful feedback and your stay with us, we appreciate itWe hope you had best time with us and we hope to see you againTake careBest regards

5 out of 5

Luxurious location

Upon arrival was greeted by welcoming staff, the boutique hotel is very modern and exceptionally clean. The photos online didn’t do it much justice but our room was amazing and the view was even better. The location was very convenient, just a short stroll from the old town. We loved our time at Riverside White House Villa and would recommend it to anyone who appreciates a peaceful setting with a modern fresh twist.

Posted by , from Melbourne, Australia on 25 Jul. 2018

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Comment from Hotel Management

27 Jul. 2018 by Loi

Dear Edward, Thank you for your great stay with us and your wonderful feedback. We very appreciate that you chose us. See you again! Kind regards,

5 out of 5

excellent close to the river, clean, friendly staf

Pros: Clean, good location, friendly staff comfortable
Cons: nothing excellent property
Location: Close to the river, walking distance to the old town very central
The property was excellent, clean the staff were very friendly nothing was too much trouble for them. I would definitely stay there again. Excellent experience

Posted by , from Newcastle NSW Australia on 2 Jul. 2018

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Comment from Hotel Management

4 Jul. 2018 by Loi

Dear Chris, Thank you for your wonderful feedback, we appreciate that you stayes with us. We hope to see you again! Kind regards,

5 out of 5

Great hotel great location

Was great. The staff very friendly and helpful. It was a great location very easy to get around. I would recommend it to anyone and such a great price as well

Posted by , from Perth WA on 1 May 2018

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Comment from Hotel Management

4 May 2018 by Loi

Dear Kate, Thank you for your wonderful feedback, we appreciate that. We hope you had a great holiday when visit Hoi An. See you again! Best regards,

4 out of 5

Nice hotel but a lot of noise within

Pros: Great location and near new condition.
Cons: English with some staff members. Some variation with breakfast.
Location: Great location and most things are available with a short walk.
On initial arrival the allocated room was not what we had booked. They had allocate a roof top room which caused problems with low ceiling levels in parts of the room and really no balcony with river views. This room was not acceptable. We were forced to stay in a twin room for one night and then relocate to the final room. The rooms were all in new condition but the beds were quite hard. Great views of the river and not much external noise. There was however quite a lot of interior noise from banging doors and stair well noises. The breakfast had little choice although you could order in Vietnamese dishes. The hotel is located within a short walk to old town. The location is great.

Posted by , from Bendigo Australia on 8 Apr. 2018

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Comment from Hotel Management

10 Apr. 2018 by Loi

Thank you Wayne for your feedback, we appreciate that and we are glad to serve you. See you again! Kind regards,

5 out of 5

Quiet little oasis

Great new hotel. The staff are wonderful. The location is only 5 min walk from a busy local market, and far enough away to be peaceful. We stayed for 3 nights but would stay longer. The room was very clean and huge. Bed was a little firm but that may be because they're fairly new. My only criticism is there was no in-room safe and no safe at the front desk. Otherwise perfect

Posted by , from Newcastle, Australia on 9 Sep. 2017

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Comment from Hotel Management

17 Sep. 2017 by Loi

Thank you for your feedback and we appreciate that. We are always hard working to bring to you our best services. Look ongoing forward to seeing you again. Kind regards.

About the Riverside White House Hotel

Location 99 Phan Boi Chau, Hoi An,

All-inclusive Details

All-inclusive room rates at Riverside White House Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Riverside White House Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riverside White House Hotel offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Riverside White House Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. This 3-star Hoi An hotel is smoke free.

  • 15 guestrooms or units
  • 4 levels
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Riverside White House Hotel offers 15 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Travel crib

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 9:30 AM.

Riverside White House Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Riverside White House Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per day.
  • Cribs (infant beds) are available for VND 250000 per night.

Pet Policy

  • Pets and service animals are not allowed at Riverside White House Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Grey water recycling system
  • Security system
  • Children stay free - maximum age 3
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately VND 10000 for adults and VND 10000 for children
  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: VND 250000 per night
  • Rollaway bed fee: VND 400000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riverside White House Villa Hoi An
  • Riverside White House Hoi An
  • Riverside White House
  • Riverside White House
  • Riverside White House Villa
  • Riverside White House Hotel Hotel
  • Riverside White House Hotel Hoi An
  • Riverside White House Hotel Hotel Hoi An

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.