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4.7 out of 5

"Great proximity to town, lovely boutique resort and friendly staff- clean and quiet after town visitors leave. Bring earplugs for rooms to block out n ... " More

By a verified traveller on Sun 08 Jul 2018

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Hotel Description

River Suites Hoi An Hotel puts you in the heart of Hoi An, within steps of Riverside Hoi An and Song Hoai Square. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and free self parking.

A day of pampering can include massages and mani/pedis. The restaurant, River, serves local and international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of a free area shuttle.

With a stay at this 3.5-star Cam Pho hotel, you'll be 22.9 km (14.2 mi) from My Khe Beach.

Deluxe Double or Twin Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$48* Per night/room 18 Aug. - 19 Aug.

Junior Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

River Suites Hoi An Hotel ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for River Suites Hoi An Hotel

Everyone (5) Couples (1)
4 out of 5

Posted by on 17 Mar. 2019

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4 out of 5
Great proximity to town, lovely boutique resort and friendly staff- clean and quiet after town visitors leave. Bring earplugs for rooms to block out night market noise. Lovely small pool for cooling down at end of the day.

Posted by , from sydney on 8 Jul. 2018

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5 out of 5

Fantastic hotel and staff.

We broke down on our scooter and they send someone immediately to collect us.

Posted by , from brisbane on 5 Jul. 2018

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5 out of 5

Great location in busy Old Hoi An

Pros: As above
Cons: The only thing we felt needed attention was milk at breakfast was not kept told. But first world problems.....lol.
Location: Shop, tour, ride a bike, great Aussie pub showing afl and nrl games live.
Great location, Excellent reception staff, Great house keeping, Walk to everything or ride a bike, 4.9 out of 5

Posted by , from Australia on 17 Aug. 2017

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Comment from Hotel Management

22 Sep. 2017 by Management Team

Dear Craig, Thank you for posting this review on here. It was a pleasure to have you stay at our hotel. Your comments is very important to us . After receving your comment, we had an urgent meeting with related department to improve the hotel service . We look forward to welcoming you back on your next trip to Asia. Kind Regards, Tam Nguyen (Management Team)

5 out of 5

Very close to Old Town

Great clean hotel and located close to the old town. Staff very friendly & helpful. We will be back!!!

Posted by , from Sydney Australia on 25 Mar. 2016

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5 out of 5

Lovely hotel amazing staff

Cons: The only issue was the shower , the water was quite cold coming out even in the morning.
We spent three nights at this hotel and enjoyed the value for money. The room wa spotless, the air cold considering it was for thy degrees outdoors. Luckily the pool was shaded all day and so it was a refreshing place to cool down. It is well located from the old town.

Posted by on 5 Jul. 2015

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About the River Suites Hoi An Hotel

Location 04 Nguyen Du, Hoi An, Quang Nam

Property Features

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. After a day at the beach, enjoy amenities at River Suites Hoi An Hotel like an outdoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Hoi An hotel.

  • 1 building
  • 21 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle and beach shuttle; airport shuttle, train station pick-up, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

River Suites Hoi An Hotel offers 21 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

River - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

Spa Services

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

River Suites Hoi An Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 260000 for adults and VND 130000 for children (approximately)
  • Airport shuttle fee: VND 430000 per vehicle (one-way)
  • Rollaway bed fee: VND 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • River Suites Hoi Hotel Hoi An
  • River Suites Hoi Hotel
  • River Suites Hoi Hoi An
  • River Suites Hoi
  • River Suites Hoi An
  • River Suites Hoi An Hotel Hotel
  • River Suites Hoi An Hotel Hoi An
  • River Suites Hoi An Hotel Hotel Hoi An

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.