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Best Western Premier Heronston Hotel & Spa

4.0 star property
Hotel in Bridgend with fitness centre and spa services

Photo gallery for Best Western Premier Heronston Hotel & Spa

Desk, laptop workspace, iron/ironing board, free WiFi
Terrace/patio
Interior
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is AU$191
includes taxes & fees
27 Dec - 28 Dec

Explore the area

View map
Ewenny Road, Bridgend, Wales, CF35 5AW
  • Place, Ewenny Priory Church
    ‪20 min walk‬
  • Place, Church of St Aengus
    ‪4 min drive‬
  • Place, Principality Stadium
    ‪29 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Heating
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Bridgend

Best Western Premier Heronston Hotel & Spa places you in the heart of Bridgend, within a 20-minute walk of Ewenny Priory Church and 2.9 km (1.8 mi) from Church of St Aengus. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include hot stone massages, body scrubs and mani/pedis. The restaurant, Crane, is open for breakfast and dinner. Ewennys Bar & Grill is the hotel's own bar, serving drinks along with dinner. Plus you'll find free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 4-property class Bridgend hotel, you'll be 3.7 km (2.3 mi) from Southerndown Golf Club and 3.9 km (2.4 mi) from Ogmore Castle.

What's nearby

  • Ewenny Priory Church - 20 min walk - 1.7 km
  • Church of St Aengus - 4 min drive - 2.8 km
  • Cardiff Bay - 27 min drive - 41.3 km
  • Principality Stadium - 29 min drive - 38.3 km
  • Cardiff Castle - 29 min drive - 37.9 km

Getting around

  • Bridgend Station - 8 min drive
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Domino's Pizza - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Toby Carvery - ‬2 min drive
  • ‪Coast Coffee - ‬12 min walk
  • ‪Old Castle Pub - ‬14 min walk

About this property

Best Western Premier Heronston Hotel & Spa

Hotel in Bridgend with fitness centre and spa services
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and a terrace are also featured at the business-friendly Best Western Premier Heronston Hotel & Spa. Free self parking is available.

This 4-star Bridgend hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crane
  • Ewennys Bar & Grill

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The following facilities or services will be unavailable from August 5 2025 to January 31 2026 (dates subject to change):
  • Sauna
  • Swimming pool
The property will be renovating from 5 August 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Frequently asked questions

Is parking available at Best Western Premier Heronston Hotel & Spa?

Yep, Best Western Premier Heronston Hotel & Spa has a free self car park.

How much does it cost to stay at Best Western Premier Heronston Hotel & Spa?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Heronston Hotel & Spa on 27 Dec 2025 start from AU$191.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Premier Heronston Hotel & Spa?

The closest beach to Best Western Premier Heronston Hotel & Spa is Newton Beach (5 km).

Is there a spa on site at Best Western Premier Heronston Hotel & Spa?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Best Western Premier Heronston Hotel & Spa serve breakfast?

Sure does, full breakfast is available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Premier Heronston Hotel & Spa?

No, Best Western Premier Heronston Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Premier Heronston Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Best Western Premier Heronston Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Best Western Premier Heronston Hotel & Spa?

Furry friends are welcome at Best Western Premier Heronston Hotel & Spa, with food and water bowls on offer.

Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 122 reviews
Rating 8 - Good. 31 out of 122 reviews
Rating 6 - Okay. 19 out of 122 reviews
Rating 4 - Poor. 9 out of 122 reviews
Rating 2 - Terrible. 7 out of 122 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jack

Stayed 2 nights in Sep 2025

2/10 Terrible

Alex

Stayed 1 night in Sep 2025

10/10 Excellent

Keaton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mary-Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

STEPHEN

Stayed 1 night in Sep 2025

8/10 Good

Graham

Liked: Room comfort
Overall ok. But could never get room service , had to go to the bar downstairs every time which defeats the object. Wrong orders delivered to room and items also ordered but not delivered.
Stayed 3 nights in Aug 2025

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had recently had an uplift all area's felt clean and modern. Good clean, spacious room, comfortable bed. Unfortunately swimming pool was out of order which was a disappointment, as,it was something we had looked forward to enjoying. Staff helpful and pleasant, good parking.
Stayed 3 nights in Aug 2025

2/10 Terrible

Alex

Stayed 3 nights in Aug 2025

10/10 Excellent

Nosher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed mattress was a little hard other than that great
Stayed 1 night in Aug 2025

4/10 Poor

Malcolm

Stayed 3 nights in Jul 2025

6/10 Okay

Alan

Stayed 1 night in Jul 2025

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alex

Stayed 2 nights in Jul 2025

10/10 Excellent

yong

Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Attila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Hugo

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Good value for money

Spacious room and very friendly staff. Good Wi—Fi connectivity (might seem like a strange thing to mention but several hotels fail at this). Breakfast in the restaurant was served quickly, was generous and very good. One downside to mention is the lack of air conditioning. Seems like many UK hotels are still allergic to them, for some reason. Seems like in this day and age having an AC should be the bare minimum. Fortunately the temperature was not too high. Otherwise I would have to use a small fan provided.
Stayed 1 night in Jun 2025

10/10 Excellent

Tomas

Stayed 1 night in Jun 2025

6/10 Okay

Joanna

Travelled with partner
Liked: Cleanliness
The staff were lovely. Breakfast was a bit slow and it was difficult to see who was directing operations. Sound-proofing was not great - a room near us (perhaps above) was chatting from 4 am on our first night and playing dance music loudly for much of our second night. As there was no air conditioning we had opened the windows to try to cool down but had to close them in an effort to stop the noise but it didn’t do much. Unfortunately we also had a fire alarm go off while we were still in bed and had been given a code for the safe which locked it and it took 24 hours to regain access to our valuables. Overall there was just something ‘off’ about the service (the problem with the safe not being passed on to the next shift; being referred to by our room number not our name; being suggested that we open the bottle of champagne ourselves etc) and we thought that staff training might have been a bit lacking. The potential was there, it just needed refinement.
Stayed 2 nights in Jun 2025

2/10 Terrible

David

Business traveller
Disliked: Staff & service
Double charged for the stay. Loud event on that evening and the carpark is quite loud when the windows are open. Breakfast was below the expected standard for such a busy hotel.
Stayed 1 night in Jun 2025

4/10 Poor

David

Business traveller
Disliked: Staff & service
Breakfast is chaotic every morning. 1st morning 30 minute wait after ordering. 2nd morning my order was forgotten to the point I had to leave before being served, waiter came back 20 minutes later to advise the order was forgotten and I can reorder again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Spa slippers and some rubbish floating around for length of stay, room 28.
Stayed 2 nights in Jun 2025

10/10 Excellent

PHILIP

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good as always
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

stuart

Stayed 1 night in Jun 2025