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Mercure Swansea Hotel

Property class: 4

Photo gallery for Mercure Swansea Hotel

A breakfast buffet with various food items and condiments.
A reception desk with two staff members, framed certificates on the wall, and a vase with flowers.
A coastal landscape with a beach, grassy hills, and a clear sky.
The entrance of Swansea Hotel with a visible sign for 'Mercure'.
A hotel room with a bed, a sofa, and a cityscape mural on the wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
The current price is AU$119
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Place, Celtic Trail
    ‪2 min walk‬
  • Place, Swansea.com Stadium
    ‪5 min drive‬
  • Place, Swansea Beach
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪74 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A bed with white bedding and two dark purple pillows, a red patterned bedspread, and a cityscape wallpaper in the background.

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(52 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

A hotel room with a large bed, a desk with a computer, a chair, and a window with curtains.

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

A bed with white bedding and two dark purple pillows, a red patterned bedspread, and a cityscape wallpaper in the background.

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(19 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

A wooden table with a coffee maker, two water bottles, and a white cup.

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

A hotel room with a bed, a sofa, a TV, and a window with curtains.

Family Room, Multiple Beds (2 Adults and 1 Child)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Swansea

At Mercure Swansea Hotel you'll be 2.6 km (1.6 mi) from Swansea.com Stadium and 4.1 km (2.6 mi) from St. Joseph's Cathedral. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The brasserie, The Brasserie, is open for breakfast and dinner. 4564 square feet (424 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute drive of this 4-property class Llansamlet hotel include Dylan Thomas Centre and Swansea Beach.

What's nearby

  • Celtic Trail - 2 min walk - 0.2 km
  • Swansea.com Stadium - 5 min drive - 4.7 km
  • Swansea Beach - 13 min drive - 9.4 km
  • Swansea Marina - 13 min drive - 7.4 km
  • Mumbles Pier - 36 min drive - 18.5 km

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Domino's Pizza - ‬4 min drive
  • ‪Morriston Kebab House - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Colliers Arms - ‬19 min walk
  • ‪Costa Coffee - ‬19 min walk

About this property

Mercure Swansea Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4564 square feet (424 square metres) and includes conference space. The business-friendly Mercure Swansea Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Swansea hotel is smoke free.

  • 119 guestrooms or units
  • Conference rooms
  • 4564 sq ft of conference space
  • 424 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Swansea Hotel offers 119 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
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The price is AU$92
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

What is the cancellation policy at Mercure Swansea Hotel?

Mercure Swansea Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Swansea Hotel?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Mercure Swansea Hotel on 2 Oct 2026 start from AU$119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Swansea Hotel?

Yep, Mercure Swansea Hotel has a free self car park.

Are there any beaches close to Mercure Swansea Hotel?

The closest beach to Mercure Swansea Hotel is Swansea Beach (6.5 km).

Is Mercure Swansea Hotel family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mercure Swansea Hotel is a hit with families.

Does Mercure Swansea Hotel serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 7:00 AM and 9:30 AM and weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Mercure Swansea Hotel?

No, Mercure Swansea Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Swansea Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Mercure Swansea Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Swansea Hotel?

Furry friends are welcome at Mercure Swansea Hotel, with food and water bowls on offer.

Mercure Swansea Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 364 out of 1001 reviews
Rating 8 - Good. 388 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Clean room friendly staff
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Amenities
Ok. Just frustrating when cleaner let knocking on our door, quite a basic hotel, no better than premier inn,
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast was excellent with friendly staff. Room a little tired but with good facilities. Beware it is a dog friendly hotel and we encountered several dogs in the corridors.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 6 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A dirty, poorly maintained example of a Mercury Hotel. There also appeared to be some longer term visitors staying at the hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an accessible room, just there right thing. Very clean, proper wet room shower. Breakfast was really good with good range of hot and cold items.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything you would expect with exception of aircon! Room great, staff great, food great. Just a bit hot!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Easy to local amenities
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel for what we needed. The food was nice and the breakfast good value. The room was a decent size for two of us but small for a family room. TV in the room was slow and difficult to change channels. The temperature control in the shower was broken and set on hot. Just about manageable. Finally, and this is only a problem I guess with the current heatwave is that there was no air conditioning and the window had to be shut at night due to noise from other rooms. All in all though a good hotel and one we would use again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very clean hotel in need of renovation. Staff at reception were very polite. Staff in restaurant appeared to have too much time standing around talking amongst themselves. The meals at breakfast and dinner were very good value for money.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice stay we had the hotel very clean and the staff are very professional and very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big comfy beds. Staff very friendly and approachable. Breakfast was amazing lovely crispy bacon.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Room was clean and good nights sleep lovely firm mattress. Decor a bit tired
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay! Excellent from start to finish. Hotel was spotless, the breakfast superb, staff were extremely helpful and pleasant, room and bed were really comfortable and the complimentary Welsh cakes were the cherry on the cake!!
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
This is no better than a travellodge. Very smelly along corridors and in need of modernising. Staff good. Food way overpriced .
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was immaculate on stepping through the main entrance. Very friendly staff at reception and at the bar. On checking in they changed our room to accommodate myself and my son sharing. Great overall stay and experience. I deal for staying if going to the football or weekend in Swansea.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On room had a lake view and the staff were great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely and so helpful especially all the team on the reception.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable room
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Lovely staff, room was clean. The hallway is under refurbishment and needs completing. Nice little welcome with some Welsh cakes on arrival. No crisps or peanuts at the bar!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
All Good thanks apart from worn bathroom. Staff were very concerned and helpful.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly decorated and maintained room. Smelt musty. Dirty. Would not stay again but got stuck travelling later than planned so had to stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2026