Novotel Cusco

4.0 star property
Historic hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Novotel Cusco

LCD TV
Exterior
Spa
Exterior
Miscellaneous

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
The current price is AU$247
22 Oct - 23 Oct

Explore the area

View map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Plaza de Armas
    ‪3 min walk‬
  • Cusco Cathedral
    ‪5 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬

Room options

Family Duplex, 1 Queen Bed (Colonial)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Minibar
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Minibar
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Room, 1 Double Bed (Colonial)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Minibar
  • Sleeps 1
  • 1 Double Bed

Habitación Colonial Matrimonial

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Single Beds (Colonial)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Minibar
  • Sleeps 2
  • 2 Twin Beds

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About the area

Cusco

Novotel Cusco places you in the centre of Cusco, within a short 5-minute stroll of Cusco Cathedral and Plaza de Armas. Highlights at this historic hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, La Cave, is open for breakfast, lunch and dinner. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 5:00 AM and 9:30 AM and on weekends between 5:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Cusco Historic Center hotel include San Blas Church and Coricancha.

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Coricancha - 3 min walk - 0.3 km
  • Cusco Cathedral - 5 min walk - 0.5 km
  • San Pedro Market - 13 min walk - 1.2 km
  • Sacsayhuaman - 18 min walk - 1.4 km

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Kion - ‬2 min walk
  • ‪A Mi Manera - ‬2 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Fabrica Sportsbar - ‬1 min walk

About this property

Novotel Cusco

Historic hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Cusco. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cusco hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • Conference rooms
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Cusco offers 99 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Cave

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PEN 50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PEN 60.20 for adults and from PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 20422841653

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

What is the cancellation policy at Novotel Cusco?

Novotel Cusco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Cusco?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at Novotel Cusco on 22 Oct 2025 start from AU$246.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Cusco family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Novotel Cusco is a hit with families.

Does Novotel Cusco serve breakfast?

You bet, our visitors love the buffet breakfast here! Offered weekdays between 5:00 AM and 9:30 AM and weekends between 5:00 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Novotel Cusco?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Cusco?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Cusco?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1005 reviews
Rating 8 - Good. 203 out of 1005 reviews
Rating 6 - Okay. 42 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Blas A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Venkataramana, Dublin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, Family Friendly, very supportive staff
Stayed 6 nights in Apr 2025

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel near the square. lots to see and do in this area. the staff was super nice, and the room was clean. walking distance to bars, restaurants and touristic places.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rupal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great. Room was clean and we had a 2 story family room which is great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Rahul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with very helpful staff. Very clean. Water fountain was handy. Some little things that would be useful include charging ports on either side of the bed.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alberto Sato, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is very good and you can walk around Downtown. The service is really good also and the food is great!
Stayed 1 night in Jun 2025

10/10 Excellent

Mariadela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and super friendly staff!! Loved the experience!! If I would find my way back to Cusco again I will definitely stay at this hotel again! Loved it! Luxurious and colonial looking at the same time! Loved it! The breakfast spread was amazing as well! Couldn’t recommend it enough!
Stayed 3 nights in Jun 2025

10/10 Excellent

Bonnie Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely magical!!! From the architecture, service and amenities. I felt like a Queen here. I will definitely stay here again. Thank yiu
Stayed 2 nights in Jun 2025

10/10 Excellent

Edlyne

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Edlyne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a beautiful stay, totally recommend anyone coming to Cusco Peru to book the Novotel Hotel. The location was great walkable to a lot of places. Staff was awesome.
Stayed 4 nights in Jun 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, nice location. Building quite old.
Stayed 3 nights in Jun 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to areas of interest...well appointed rooms
Stayed 3 nights in May 2025

10/10 Excellent

Peter, Seattle

Travelled with group
Liked: Amenities
Fantastic staff. Beautiful lobby and courtyard. Amazing location! Comfortable rooms. Great breakfast. Easy and safe baggage storage. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

christina

Stayed 3 nights in May 2025

8/10 Good

Humberto Cruz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to visit Cusco. I definitely recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central; Comfy beds; Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Huma

Travelled with group
Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Leah

Disliked: Property conditions & facilities
This place was loud as the ceiling of the courtyard reverberates all sound of people leaving for early morning tours.
Stayed 2 nights in May 2025

10/10 Excellent

Carla, St Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic experience at this hotel. The staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. The hotel itself was charming, spotless, and full of character. The location was perfect — we were able to walk everywhere, and all of our tours had no trouble picking us up directly from the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
This property is very nice and close to the main plaza and surrounding areas to eat, shop and explore. The hotel staff are incredible and very friendly. They take care of everything and with a smile. I highly suggest that anyone stay here when visiting Cusco, they deserve more than 5 stars!
Stayed 2 nights in May 2025

10/10 Excellent

Savitri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Johane

Stayed 1 night in May 2025

10/10 Excellent

Jeremy, Bartlett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A haven.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco

Stayed 1 night in May 2025

6/10 Okay

vinisha

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was always warm and too dry to breathe comfortably.
Stayed 3 nights in May 2025