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JW Marriott El Convento Cusco

5.0 star property
Luxury hotel with a full-service spa, 4-minute walk to Plaza de Armas

Photo gallery for JW Marriott El Convento Cusco

View from room
Couples treatment room(s), body treatments, aromatherapy, body wraps
Suite, 1 King Bed, Mountain View | Living area
Exterior
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Air-conditioning
  • Business services
The current price is AU$503
9 Feb - 10 Feb

Explore the area

View map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Place, Plaza San Blas
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Memory-foam beds, in-room safe, desk, blackout curtains

Family Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Courtyard View (Terrace)

Room, 1 King Bed, Courtyard View (Terrace)

Room, 1 King Bed, Courtyard View (Terrace)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed (No View)

Room, 1 King Bed (No View)

Room, 1 King Bed (No View)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds (No View)

Room, 2 Double Beds (No View)

Room, 2 Double Beds (No View)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Living area

Suite, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

About the area

Cusco

A luxury stay in Cusco awaits you at JW Marriott El Convento Cusco, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within a 5-minute stroll you'll find Plaza de Armas and San Pedro Market within a 15-minute walk. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body wraps and aromatherapy. The restaurant, Qespi Restaurant, serves Peruvian cuisine and is open for dinner. Qespi Bar is the hotel's own bar. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Added amenities include a sauna and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 10:00 AM. .Places within a 5-minute walk of this 5-property class Cusco Historic Center hotel include Gato's Market and UNSAAC Yale International Center.

What's nearby

  • Twelve Angled Stone - 2 min walk - 0.2 km
  • Plaza San Blas - 2 min walk - 0.2 km
  • San Blas Church - 2 min walk - 0.2 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km

Getting around

  • San Pedro Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 14 min drive

Restaurants

  • ‪Kion - ‬2 min walk
  • ‪Museo del Pisco - ‬1 min walk
  • ‪Pizzeria Trattoría Casa Grande - ‬1 min walk
  • ‪A Mi Manera - ‬2 min walk
  • ‪Cicciolina - ‬2 min walk

About this property

JW Marriott El Convento Cusco

Luxury hotel with a full-service spa, 4-minute walk to Plaza de Armas
JW Marriott El Convento Cusco offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Business amenities include a business centre, meeting rooms, and limo/town car service. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott El Convento Cusco.

This 5-star Cusco hotel is smoke free.

  • 153 guestrooms or units
  • 6 levels
  • Conference rooms
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
JW Marriott El Convento Cusco offers 153 accommodations with a safe and complimentary bottles of water. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott El Convento Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41 per accommodation, per night.
  • Service fee: USD 10 per night
  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 20334766714

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

What is the cancellation policy at JW Marriott El Convento Cusco?

JW Marriott El Convento Cusco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott El Convento Cusco?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at JW Marriott El Convento Cusco on 9 Feb 2026 start from AU$443.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at JW Marriott El Convento Cusco?

Yep, there is an onsite spa at JW Marriott El Convento Cusco. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does JW Marriott El Convento Cusco have a pool?

JW Marriott El Convento Cusco has an indoor pool.

What makes JW Marriott El Convento Cusco a romantic place to stay?

Couples spa treatments and a lounge bar, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at JW Marriott El Convento Cusco.

Is JW Marriott El Convento Cusco family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott El Convento Cusco is a hit with families.

Does JW Marriott El Convento Cusco serve breakfast?

Sure does, free full breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at JW Marriott El Convento Cusco?

No, JW Marriott El Convento Cusco does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott El Convento Cusco?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at JW Marriott El Convento Cusco?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at JW Marriott El Convento Cusco?

No, pets and service animals are not allowed.

JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 885 out of 1004 reviews
Rating 8 - Good. 67 out of 1004 reviews
Rating 6 - Okay. 30 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Todo ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the perfect location and choice for our Machu Picchu, Peru trip. The location, facilities were perfect. The staff, with their constant warm Peruvian smiles were amazing, they went above and beyond for us, tending to our every need. A lovely extra was when we visited the very cute and adorable baby alpaca called “Pancheta” who came to the hotel each day.
Stayed 8 nights in Oct 2025

10/10 Excellent

Daniel, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing place , extremely good service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenifer

Stayed 1 night in Oct 2025

6/10 Okay

Ricardo, Winchester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Spa was wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JW Marriott in Cusconis is very nice and great location. I would stay here again for sure.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer, Brighton

Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine A

Stayed 1 night in Sep 2025

10/10 Excellent

esther

Stayed 3 nights in Sep 2025

10/10 Excellent

Caryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff and a beautiful hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Damini

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A faultless hotel, they thought of everything and the room was beautiful. Great location and the staff were all amazing!
Stayed 4 nights in Sep 2025

10/10 Excellent

sara

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and grounds. Fantastic breakfast buffet. Close to downtown square. Amazing hotel overall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Worth it to stay here. The front desk and cleaning services go above and beyond. They understand that little things go a long way in making the customer feel special. to say that the property is gorgeous is an understatement. Highly recommend
Stayed 4 nights in Sep 2025

8/10 Good

Akanksha

Stayed 3 nights in Aug 2025

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Victor

Liked: Property conditions & facilities
Unfortunately the front desk team told me (at check in and also at check out) that they would not report my points to Marriott earned for my stay because I did the reservation and paid through Expedia. Honestly speaking, they made me feel as if I had done bad. I think this was utterly wrong because Expedia works as a travel agent and Marriott receives my payment. Also, they did not give me any perk when checking in despute I am a Marriott Platinum Elite member
Stayed 2 nights in Aug 2025

8/10 Good

Tuan

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Gilda

Stayed 2 nights in Jul 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Amenities
Close to everything we wanted to see! Very nice hotel with great facilities. Best parts were the breakfast in the morning and the pisco sour class at the bar!!
Stayed 2 nights in Aug 2025